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Reviews of Chicago Parthenon Hostel

2 out of 5
Chicago Parthenon Hostel
310 S. Halsted Street, Chicago, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 343 reviews" "
Rating 8 - Good. 106 out of 343 reviews" "
Rating 6 - Okay. 55 out of 343 reviews" "
Rating 4 - Poor. 26 out of 343 reviews" "
Rating 2 - Terrible. 18 out of 343 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Dale

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Had to climb 4 sets of stairs to our room

2/10 Terrible

Sandra

Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Stayed 1 night in Sep 2023
Response from Joel on Oct 2, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Maria E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location
Stayed 2 nights in Sep 2023
Response from Joel on Sep 6, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Joel on Sep 2, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

6/10 Okay

Miyuan

Stayed 1 night in Aug 2023

10/10 Excellent

alfa

Stayed 7 nights in Aug 2023
Response from Joel on Sep 13, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

8/10 Good

Shuntae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s was a cool stay .. I only stayed one night… it’s small and an old building .. a place to lay your head but that’s it …
Stayed 1 night in Aug 2023
Response from Joel on Aug 19, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

10/10 Excellent

Bradley

Travelled with family
Liked: Property conditions & facilities
This place was just right
Stayed 1 night in Aug 2023
Response from Joel on Aug 19, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Ambros

Business traveller
Liked: Amenities
ok
Stayed 1 night in Aug 2023
Response from Joel on Aug 10, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

4/10 Poor

Brijendra

Disliked: Cleanliness, staff & service, property conditions & facilities
AC was not working and they shifted in other rooms. Unfortunately, Room was very compact and not enough space. AC is also not working properly. Their charges is like 5 star but service below 2 star
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Joel on Jul 27, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place staff was very hospitable and accommodating the bed was just a bit uncomfortable but it was still nice. very clean!
Stayed 2 nights in Jul 2023
Response from Joel on Jul 25, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!We will check the bed assigned to you during your stay.

10/10 Excellent

Julieanna

Stayed 1 night in Jul 2023
Response from Joel on Aug 10, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

6/10 Okay

Henrik

Stayed 3 nights in Jul 2023

8/10 Good

Owen

Stayed 2 nights in Jun 2023
Response from Joel on Jul 4, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

10/10 Excellent

Yamin

Liked: Cleanliness, staff & service, property conditions & facilities
Although it’s small, it is clean and convenient.
Stayed 1 night in Jun 2023
Response from Joel on Jun 29, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Marc-Etienne

Stayed 1 night in Jun 2023
Response from Joel on Jun 26, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

2/10 Terrible

Matt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS PLACE.
This was horrible. I have never had a worse stay in Chicago. Let’s start with objective facts: the bathroom sink handles were broken, the urinal handle was broken, the bedroom doors did not close properly, the doorknob was very loose. The entire building had very harsh chemical smells, and the towels smelled so strongly of chemicals that we could not use them. I would guess that this building as a whole is not even close to being up to code. The floor is horribly uneaten, doors don’t close, outlets falling out of the walls, etc. On top of that, the staff was really nasty during check-in and check-out. One of the greatest cities in the world does not deserve to have such an awful place. There are other hostels in the city that are both cheaper and at a higher quality. Very disappointed with this stay. Certainly takes the prize as worst yet.
Stayed 1 night in Jun 2023
Response from Joel on Jun 24, 2023
Hello,After reading your overly grotesque disappointment with our property, I did look into what bedroom you were staying in. The lock is secure on the door, the hand knob has a minor wobble to it probably due to the excessive use. We will remedy that with a new lock. The bathrooms on the 100-level have yet to be renovated, but the 200-level and 300-level bathrooms are literally brand new and modernized. Not sure which bathroom you are talking about, as they all seem in good function. There were a few doors yesterday that were sticking to the frame as they are wood doors and can swell with the temperature changes, but they all open and close securely. So confused on that a bit. As for the staff, I can vouch that we have great staff, always attentive to guest needs and polite. If you felt otherwise, my deepest apologies.

8/10 Good

Joey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was made very easy by pleasant staff. Our room was very warm at night, but the property was being renovated so that may have been the cause. The area is cozy, with plenty of parking lots nearby.
Stayed 1 night in Jun 2023
Response from Joel on Jun 21, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

10/10 Excellent

Yi

Stayed 2 nights in Jun 2023
Response from Joel on Jun 20, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

craig

Stayed 1 night in Jun 2023
Response from Joel on Jul 2, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

6/10 Okay

Andrea

Stayed 1 night in Jun 2023
Response from Joel on Jun 13, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

8/10 Good

Atta

Stayed 1 night in Jun 2023
Response from Joel on Jun 7, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place overall
Stayed 4 nights in Jun 2023
Response from Joel on Jun 6, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Super convenient but lacked some comforts. It was HOT in our room, roughly 85 degrees outside, same in the inside. Be sure to bring a fan! And ear plugs! Noise from the street lasts all night. Overall we’d stay again but need some extra supplies 😂
Stayed 1 night in Jun 2023
Response from Joel on Jun 7, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

6/10 Okay

Verified traveller

Business traveller
Budget hostel
As good as it was going to get in downtown Chicago area. Typically see European eccentric holiday goes galavanting the Western Hemisphere.
Stayed 2 nights in May 2023
Response from Joel on Jun 7, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not too bad for the location
Bed mattresses and pillows could use an update. They’re too hard and pillows are flat. Showers are nice and place has been kept up-to-date well. Towels are extra. Recommend using earplugs if you don’t want to be disturbed by outdoor noises.
Stayed 1 night in Jun 2023
Response from Joel on Jun 7, 2023
Thank you for choosing to stay with us and we hope to see you again in the future. We are always updating our bedding and now will be ordering more pillows as well. However, if someone needs an extra pillow, please ask the front desk for another - we try our best to make your stay great with us.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Joel on Jun 3, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

4/10 Poor

Joseah

Stayed 3 nights in May 2023

10/10 Excellent

Jeffrey

Stayed 2 nights in May 2023
Response from Joel on Jun 1, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

8/10 Good

YI RANG

Stayed 3 nights in May 2023
Response from Joel on Jun 1, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

2/10 Terrible

??

Stayed 1 night in May 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Good location. A bit pricey for a private room but acceptable. I would consider staying there again.
Stayed 2 nights in May 2023
Response from Joel on May 27, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Brendan

Stayed 1 night in May 2023
Response from Joel on May 27, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful! I wish they had rooms with private bathrooms.
Stayed 1 night in May 2023
Response from Joel on May 27, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

8/10 Good

Jose Luis

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It' is located in a good neighborhood. There are many pleny dinning options.
Stayed 5 nights in May 2023
Response from Joel on May 27, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

8/10 Good

Camilla Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Joel on Jun 13, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

4/10 Poor

Lucinda

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Front Desk on Jun 8, 2023
Hello Lucinda:Thank you for your review. We value your feedback and would like to learn more about your experience with us. If there are any specific details of your stay that you wish to share, we'd love to hear them. Please email us directly with those details. Thank you for choosing the Parthenon Guest House. We hope that you will once again consider us the next time you are in Chicago. Sincerely,Parthenon Guest House

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Greatly appreciated that they let us check in at 4sm after our train was very late. Took a very very long time to get hot water in the shower. Common area was a mess
Stayed 1 night in May 2023
Response from Joel on May 27, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

8/10 Good

paul

Stayed 1 night in May 2023
Response from Joel on Jun 3, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

8/10 Good

Kylie

Stayed 1 night in May 2023
Response from Front Desk on May 30, 2023
Hello Kylie:Thank you for taking the time to review your stay with us. Your feedback is not only appreciated but valued. We hope the next time that you are in Chicago that you will once again stay at the Parthenon Guest House. Thank you,Parthenon Guest House

6/10 Okay

Manerah

Liked: Cleanliness, staff & service, property conditions & facilities
Just Ok
Stayed 1 night in May 2023
Response from Front Desk on May 12, 2023
Hello Manerah:Thank you for your review. We value your feedback and would like to learn more about your experience with us. If there are any specific details of your stay that you wish to share, we'd love to hear them. Please email us directly with those details. Thank you for choosing the Parthenon Guest House. We hope that you will once again consider us the next time you are in Chicago. Sincerely,Parthenon Guest House

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Front Desk on May 12, 2023
Thank you for your review. We certainly value any and all feedback that we receive. Thank you for choosing the Parthenon Guest House. We hope that the next time your travel brings you back to Chicago that you will once again consider us.Sincerely,Parthenon Guest House

10/10 Excellent

Takahiro

Stayed 4 nights in Apr 2023
Response from Joel on May 8, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Natagnel

Stayed 1 night in Apr 2023
Response from Joel on May 22, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Blake

Stayed 1 night in Apr 2023
Response from Joel on May 1, 2023
Thank you for choosing to stay with us and we hope to see you again in the future!

8/10 Good

PETER

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good spot
Will be a nice place when the renovations are complete. But don't let that stop you visiting right away. Just pardon some of the construction. Easy to get to from the metro. In the middle of Greektown, so if you like that setting, you have a choice of lots of good food places. Big grocery store about 5 minutes walk for thos self-catering
Stayed 1 night in Apr 2023
Response from Joel on Apr 16, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this was amazing for my significant other and I, we got to go to different places where we would like to and it's located in a pretty public area as well as walkable to a lot of bus stops and other transportations. The hotel itself was very clean from what it seemed like it was cleaned every morning, though the room i was in the lock looked a little odd though they were remodeling so i would assume the lock would be fixed, only one lock seemed a little weird luckily the top one was much better. The staff were very friendly and would let us know they can help with anything like towels or sheets as well. Would come here again!
Stayed 4 nights in Mar 2023
Response from Joel on Mar 30, 2023
Thank you for choosing to stay with us and we hope to see you again in the future.

2/10 Terrible

Skye

Stayed 5 nights in Mar 2023
Response from Parthenon Guest House - Matthew on May 3, 2023
Skye:Thank you for the review, we certainly appreciate open and honest communication with and from our guests. Guest reviews and feedback are valued and help us to grow as a business, making the future guest experience at the Parthenon Guest House an even better one. We are concerned about the review of 2 out of 10 that you left on Hotels.com regarding your stay with us. It would appear that we did not meet your expectations during your stay. We would appreciate the opportunity to use any valued feedback that you may be able to provide so that we may better understand your experience with us and work to improve those areas where we let you down. At your convenience, if you would kindly email us with the details of your stay and your experience, it would be greatly appreciated. We never set out to disappoint a guest and hope that the next time you are in Chicago that you will allowance the opportunity to not only meet but exceed your expectations.