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Malmaison Cheltenham

4.0 star property
Upscale hotel with business center and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Front of property
Club Deluxe Room
Breakfast, lunch, dinner served; British cuisine
Club Deluxe Room | Bathroom
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant
The price is CA $123
CA $148 total
includes taxes & fees
19 May - 20 May

Check out the area

Map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Popular LocationCheltenham Town Hall7 min walk
  • Popular LocationThe Promenade9 min walk
  • Popular LocationCheltenham Racecourse4 min drive
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Room options

View all photos for Club Deluxe Room

Club Deluxe Room

Club Deluxe Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Room

Club Room

Club Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Bathrobes
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Bar (on property)
Hotel du Vin & Bistro Cheltenham
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (651)
The price is CA $142
CA $170 total
includes taxes & fees
Jun 2 - Jun 3
Hotel du Vin & Bistro Cheltenham

About the area

Cheltenham

Malmaison Cheltenham is located in Cheltenham. Cheltenham Town Hall and Holst Birthplace Museum are local landmarks, and some of the area's activities can be experienced at Cleeve Hill Golf Club and Gloucester Ski and Snowboard Centre. Walks With Hawks and St Oswald's Priory are also worth visiting.
Visit our Cheltenham travel guideOpens in a new window

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • The Promenade - 9 min walk
  • Everyman Theatre - 10 min walk
  • University of Gloucestershire - 12 min walk
  • Cheltenham Racecourse - 4 min drive

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • Imperial Gardens - 6 min walk
  • Côte Cheltenham - 3 min walk
  • No. 131 - 4 min walk
  • Rotunda Tavern - 2 min walk
  • The Tavern - 7 min walk

About this property

Malmaison Cheltenham

Upscale eco-certified hotel
You can look forward to a terrace, a hair salon, and a library at Malmaison Cheltenham. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and wedding services
  • Luggage storage, meeting rooms, and smoke-free premises
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All 61 rooms include comforts such as 24-hour room service, in addition to perks like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available for a fee: GBP 21 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 21 for adults and GBP 11 for children
  • Self parking fee: GBP 10.00 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Is Malmaison Cheltenham pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of GBP 100 per stay and a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Malmaison Cheltenham?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on May 19, 2024 start from CA $123.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Malmaison Cheltenham?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Cheltenham?

Check-out is at 11:00 AM.

Where is Malmaison Cheltenham located?

Situated in Cheltenham, this eco-certified hotel is within a 10-minute walk of Imperial Gardens, Statue of Edward Wilson, and Cheltenham Town Hall. The Promenade and Everyman Theatre are also within 15 minutes. Cheltenham Spa Station is 18 minutes by foot.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 380 out of 754 reviews" "
Rating 8 - Good. 244 out of 754 reviews" "
Rating 6 - Okay. 72 out of 754 reviews" "
Rating 4 - Poor. 45 out of 754 reviews" "
Rating 2 - Terrible. 13 out of 754 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Gemma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room still had all hair from the previous guests and the sink still had toothpaste in it! The hotel is tired and overall not clean. The carpets on the stairs were disgusting. Would not book again. Location not great.
Stayed 1 night in May 2024

6/10 Okay

adrian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average and very overpriced. £35 for overnight parking that then turned out to be unavailable
Stayed 1 night in May 2024

6/10 Okay

Neil, Caversham

Travelled with family
Liked: Cleanliness, staff & service
We were upgraded to an open-plan room which was very odd in design. It felt like the walls of the bathroom had not been built. The room was jaded but adequate for a night’s stay. The shower (in the room) was awful and kept cutting out. It ran out of hot water. The staff were very friendly and the public seating / bar areas looked good but we didn’t use them. Overall, perfectly adequate for a night’s stay and very central. A little underwhelming.
Stayed 1 night in Apr 2024

6/10 Okay

Hannah Victoria

Travelled with partner
The highlight was the entrance and the lobby, beyond that the property was a little run down and could do with a revamp. Our room was a good size but dark and appeared a little dated. There was a single false eyelash under one the pillows which made us question the overall cleanliness. The sheets were either bobbly or there was sand in the bed, either way it was rather uncomfortable to sleep on. The bathroom was small and dark with a walk in shower. The silicone seal in the shower was leaking causing the bathroom floor to flood when showering. On a positive note, the shower pressure was great and the shower gel had a pleasant scent. There was a lot of dust on the headboard, suspicious stains on the carpets and also on the wallpaper above the bed. The furniture was also very worn. The location was great with plenty of shops and dining options nearby. Parking at £10 per night reasonable, but parking spaces are limited and quite tight.
Stayed 1 night in Apr 2024

8/10 Good

Jayne

Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great service. Relaxed atmosphere but stylish and luxurious at the same time. Very dog friendly too. Junior suite with bath in the room was wonderful!
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Attentive staff, clean big rooms and a good breakfast and bar service. Would definitely stay here again
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Mar 2024

6/10 Okay

Penelope, Roland

Liked: Cleanliness, amenities
Couldn’t get a hot cup of tea for breakfast, water was in a pump jug and definitely not boiling. Drain in the sink made horrendous noises when our neighbouring rooms showered and poor lighting in bedrooms.
Stayed 2 nights in Feb 2024