Queens Hotel Cheltenham
4.0 star property

Upscale hotel with 24-hour front desk and restaurant

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Queens Hotel Cheltenham

Photo gallery for Queens Hotel Cheltenham

Reception
Garden
Exterior
Superior Suite, 1 King Bed, Ensuite
Lunch and dinner served

Overview of Queens Hotel Cheltenham

8.6

Excellent

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry

Check out the area

The Promenade, Cheltenham, England, GL50 1NN
  • Popular LocationCircus Bar1 min walk
  • Popular LocationImperial Gardens1 min walk
  • Popular LocationCheltenham Spa Station19 min walk
  • Popular LocationGloucester Station11 min drive
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Room options

Superior Double Room, 1 Queen Bed, Ensuite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Ensuite, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room, 1 King Bed, Ensuite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed, Ensuite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Ensuite, City View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed, Ensuite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Queen Bed, Ensuite

cleanliness

Highlights

Air conditioning
Connecting rooms available
LED TV
Premium bedding
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Cheltenham

Located in Cheltenham, Queens Hotel Cheltenham is in the city center. Everyman Theatre and Cheltenham Playhouse are cultural highlights, and some of the area's activities can be experienced at Cleeve Hill Golf Club and Gloucester Ski and Snowboard Centre. Looking to enjoy an event or a game while in town? See what's happening at Cheltenham Racecourse or Jonny-Rocks Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.

What's nearby

  • Cheltenham Town Hall - 4 min walk
  • The Promenade - 6 min walk
  • Everyman Theatre - 7 min walk
  • Pittville Park - 3 min drive
  • Cheltenham Racecourse - 5 min drive

Getting around

  • Cheltenham Spa Station - 19 min walk

Restaurants

  • Imperial Gardens - 3 min walk
  • Côte Cheltenham - 4 min walk
  • No. 131 - 2 min walk
  • Rotunda Tavern - 3 min walk
  • The Tavern - 5 min walk

About this property

Queens Hotel Cheltenham

Upscale eco-certified hotel in a shopping district
Consider a stay at Queens Hotel Cheltenham and take advantage of a terrace, a garden, and a library. Be sure to enjoy a meal at Victoria's, the onsite restaurant. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-in, concierge services, and wedding services
  • Barbecue grills, a 24-hour front desk, and an elevator
  • Guest reviews speak highly of the central location and first-rate property condition
Room features
All 84 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch LED TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Czech, English, French, German, Hungarian, Italian, Lithuanian, Polish, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Gold Cup Bar
  • Victoria's

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.50 per person
  • Self parking fee: GBP 20 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cheltenham Mercure
Hotel Mercure Cheltenham
Mercure Cheltenham Hotel
Mercure Cheltenham Queen's
Mercure Cheltenham Queen's Hotel
Mercure Hotel Cheltenham
Mercure Queen's Hotel
Queen's Cheltenham
Queen's Cheltenham Hotel
Queen's Hotel Cheltenham
Queens Hotel Cheltenham MGallery Collection
Queens Hotel MGallery Collection
Queens Cheltenham MGallery Collection
Queens MGallery Collection
Queens Hotel Cheltenham
Mercure Cheltenham

Frequently asked questions

Is Queens Hotel Cheltenham pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Queens Hotel Cheltenham?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Queens Hotel Cheltenham on Apr 6, 2024 start from CA $220.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Queens Hotel Cheltenham?

Self parking is available for GBP 20 per night.

What time is check-in at Queens Hotel Cheltenham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Queens Hotel Cheltenham?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Queens Hotel Cheltenham located?

Located in the heart of Cheltenham, this eco-certified hotel is within a 5-minute walk of Imperial Gardens, Statue of Edward Wilson, and Cheltenham Town Hall. The Promenade and Everyman Theatre are also within 10 minutes. Cheltenham Spa Station is 19 minutes by foot.

Queens Hotel Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 871 reviews" "
Rating 8 - Good. 270 out of 871 reviews" "
Rating 6 - Okay. 93 out of 871 reviews" "
Rating 4 - Poor. 27 out of 871 reviews" "
Rating 2 - Terrible. 20 out of 871 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel position in Cheltenham .Very comfortable and warm accommodation suited us perfectly.
Stayed 1 night in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Philip

Stayed 1 night in Mar 2024

8/10 Good

Roger

Stayed 2 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, comfy clean rooms
Stayed 1 night in Feb 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice regency style Hotel, good parking,excellent reception staff, room was good size comfortable bed, excellent shower. Good spot for town and nearby restaurants.
Stayed 2 nights in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
The Promenade, Cheltenham, England