6/10 – Acceptable
ARGYRO
Voyage en famille
22 août 2024
Points forts : Propreté, état et installations de l’hébergement
Thank you for a satisfactory stay.
While I have happily used Elia properties in Crete on many occasions throughout the years, I don’t think I will be rebooking this particular property again.
Electric stove could unfortunately not be used as a gold (security) button was missing to get it started. Groceries purchased (to cook our meals) had to be discarded.
While we did let Maria (who greeted us) know about this, the situation was never rectified during our stay.
Secondly, for 4 people staying in the property, we were given no kitchen towels, about 3-4 table napkins and one small roll of toilet paper for the bathroom. We had to replenish all of these items on our own.
Lastly, there was no complimentary detergent for the clothes washer (1-2 pucks would have been helpful - we were obliged to purchase our own), and the clothes dryer did not work properly, it kept on stopping. We packed up our clothes in our suitcases and brought everything back to Canada wet.
Please view the above as constructive feedback, not trying to upset you. We paid enough for this property and the above would have made our stay much more pleasant.
Thank you
ARGYRO
Séjour de 2 nuits en août 2024