Centre commercial Crossgates

Tres bien

Creepy and completely lacking in service When we arrived, we weren’t given a room number and couldn’t find it through the tablet either. There was no staff anywhere in the building to help us. The room itself is honestly quite creepy, with an extremely outdated style that makes it feel cold and unwelcoming. We also have four windows facing the street, with no shutters or blackout curtains whatsoever, so there is nothing to block the bright street lighting at night. Overall, given the price we paid, this is completely unacceptable. I genuinely regret having booked two nights here.