Lobby

Reviews of Motel 6 Carpinteria, CA - Santa Barbara - South

2 out of 5
Motel 6 Carpinteria, CA - Santa Barbara - South
5550 Carpinteria Ave, Carpinteria, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 440 out of 1071 reviews" "
Rating 8 - Good. 347 out of 1071 reviews" "
Rating 6 - Okay. 141 out of 1071 reviews" "
Rating 4 - Poor. 73 out of 1071 reviews" "
Rating 2 - Terrible. 70 out of 1071 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful town and nice little place to stay. Clean, quiet and simple. That said, there’s NO frills (it is Motel 6), no coffee in the room, no blow dryer, no hair care products, 2 tiny bars of soap and nothing else. The room and shower/tub were also super small (can’t fit more than 2 people) but the staff was professional and kind. I’d stay again!
Stayed 1 night in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy access, quiet and clean rooms, very enjoyable night.
Stayed 1 night in May 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good and close by to my intended visit (Santa Barbara).
Stayed 1 night in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
I’m traveling by bicycle and needed a ground level unit. My host changed my room reservation to a ground level room, which is a big deal for a bicyclist with weeks worth of clothes and a heavily loaded bicycle. she gave great advice to a few restaurants nearby, which were good thanks to her.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Close to fun things to do
Stayed 1 night in May 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 23, 2024
Hi Lynne,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 23, 2024
Hi Traveler,Thank you for rating your stay.Maz K.#Team6

8/10 Good

Jo

Travelled with partner
Clean, convenient, great location and staff. Great for a one night stop.
Stayed 1 night in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Jo, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Very bad internet connection
Stayed 2 nights in May 2024
Response from Brand Experience Team on May 20, 2024
Hi Lolita,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ubicación
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 20, 2024
Hi Liliana,Thank you for the amazing rating!! Maz K.#Team6

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, convenient to walk to the beach.
Stayed 2 nights in Apr 2024
Response from Nancy Y. on May 14, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Paulette, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Brand Experience Team on May 17, 2024
Hi Paulette, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excellent

Charles, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on May 17, 2024
Hi Charles, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Daryl,Thank you for the excellent rating!! Maz K.#Team6

2/10 Terrible

ANNA

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
Smoking dirty unclean rude guess and employees
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 Excellent

chris

Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it and would stay here again
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Paula, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Peter, Thanks for your review, we really appreciate the support.Natalie #Team6

4/10 Poor

diego

Travelled with partner
Disliked: Cleanliness, staff & service
There was blood on my pillows upon arrival.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Diego, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Shannon

Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

chris

Stayed 1 night in Apr 2024

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, amenities
Great
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Chris, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Stephen, Murfreesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was a bit dated. It was a spring mattress that didn't have much support.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 29, 2024
Hi Stephen, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

10/10 Excellent

Daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable accommodations. Stayed there with my fiancé and my parents got a room too.
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Daniel, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Sirima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Carpinteria town, nice weather and nice food will come back again.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Sirima, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Haleigh

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So nice and clean! Very friendly staff!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 22, 2024
Hi Haleigh, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Efficient. Nice experience.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Samira

Stayed 3 nights in Apr 2024

4/10 Poor

Denise

Stayed 1 night in Apr 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from all employees :) Good price, clean, quiet but best of all great employees. Thank you.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 17, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location for the cost, easy parking. Don't stay here if you have any online work to do, the internet is terrible and does not work - staff just shrug. Lady who checked us in was amazing. One young man working there is useless and mostly confused how to do his job - likely needs more training and shouldn't be working without supervision.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi IsaacWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Smokers next door in non smoking room. Domestic quarrel lasting into the night Very thin walls:(
Stayed 1 night in Mar 2024
Response from Kathy on Mar 31, 2024
Deborah, I am sorry you had an unpleasant stay with us here at Motel 6 Carpinteria South. I just want you to know that we do not condone that kind of behavior and all of our rooms are nonsmoking. I would love for you to give us another chance and I will give you 20% off of your next stay. Thank you, Kathryn Wollum GM

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is our go to when visiting Carpinteria. Thanks for a great stay!! Can’t wait to be back in the near future!!
Stayed 6 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi KristenWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Lucila

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very enjoyable and super close to the beach!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Lucilla, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 Excellent

kelly

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The two ladies at the desk were very helpful and very nice.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Kelly, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed restaurants stores beach great area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Julian, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, amenities
My watch was stolen last night from my room. I didn’t notice till morning. I have called the sheriffs and they are handling it, at least video footage is present. Don’t stay here
Response from Brand Experience Team on Apr 2, 2024
Hi Jonathan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, affordable, close to shops and close to the beach. Really a great place for the price in an area where most hotels are much more expensive.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Suzanne, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
very thing was good
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Carlos,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable and easy access to/from the freeway. Starbucks, pizza and shopping nearby. Shower/bathtub drained very slowly.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Richard, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Tyler

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Good property and room for the price. Well lit parking lot and good location.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Kerin

Travelled with family
Staff and service was very good. The area is beautiful and safe. Good price and value.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Marcia

Nice clean property with good check in. Staff ver helpful. Sinks backs up however.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Tania

Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 21, 2024
Hi Tania, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

chris

Stayed 1 night in Mar 2024

4/10 Poor

Brian

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Brian,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Jason, Simi Valley

Travelled with family
Liked: Property conditions & facilities
It was nice for a motel 6 clean, no problems
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi JasonThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Gabriela

Travelled with family
Liked: Staff & service
Outdated but pretty much all hotels in LA are outdated
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Gabriela,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 8, 2024
Hi Michel,Thank you for positively rating your stay!!Maz K.#Team6