Victoria and Alfred Hotel by NEWMARK

4.0 star property
Travelers enjoy waterfront relaxation at this Cape Town hotel, where rejuvenating treatments await after scenic shoreline bike rides along the Atlantic coast

Choose dates to view prices

The Victoria and Alfred Hotel by NEWMARK, in the Waterfront district, offers ocean-view dining and a marina setting. Guests love the helpful staff, rooftop terrace, and poolside bar. Enjoy on-site shopping, sauna, thalassotherapy, and free WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for ZAR 1165 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 390 for adults and ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does Victoria and Alfred Hotel by NEWMARK have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Victoria and Alfred Hotel by NEWMARK?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Victoria and Alfred Hotel by NEWMARK on Jun 4, 2026 start from CA $405, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Victoria and Alfred Hotel by NEWMARK pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Victoria and Alfred Hotel by NEWMARK?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Victoria and Alfred Hotel by NEWMARK?

Check-out is at 11 AM.

Does Victoria and Alfred Hotel by NEWMARK provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 900 per vehicle applies.

Where is Victoria and Alfred Hotel by NEWMARK located?

Located in Victoria and Alfred Waterfront, this hotel is within 1 mi (2 km) of The Watershed, Cape Town International Convention Centre, and Long Street. Cape Town Diamond Museum and Two Oceans Aquarium are also within 5 minutes. Cape Town Station is 27 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 707 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 50 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Staff were very helpful and welcoming. The room was large, extremely clean, great view of Table Mountain. One of the nicest hotels I have stayed in. Would absolutely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, efficient and pleasant staff, excellent location, extremely convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for attractions & harbour view.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Tegan

Liked: Cleanliness, amenities, property conditions & facilities
Great location with wonderful staff. Also, the breakfast and view was amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Meenal

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location. The breakfast was fantastic and the staff were excellent, ready to help to make our stay even better.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, property conditions & facilities
Clean room. Very pleasant staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Great location but missing a pool area
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
The breakfast was amazing and breakfast staff was outstanding.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

bob

Liked: Cleanliness, amenities, property conditions & facilities
Booked it because of the location and it was just ok. The nicest staff by far were the porters and wait staff I felt the restaurant manager was a little rude when I kept insisting breakfast was included with my room package We had three rooms and did not receive one complimentary bottle of wine like our package suggested Had to call down and let them know mini fridge was totally empty because I did not want to be charged My kids had different cleaning ladies and had turndown service with chocolates on the pillow we did not location was good for table mountain and lions head
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
The staff were most helpful and courteous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

DUNCAN

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and made up early in the morning which is great for a early lunchtime nap
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service
Disliked: Amenities
Good stay overall. Breakfast service could be a bit haphazard and we needed to love rooms because of a broken AC. That said, staff helped out quickly and politely.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Aram

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very good , hotel staff was very courteous and helpful , breakfast very nice . However , one staff member at front desk had attitude and was pretty condescending, not something any guest should have to be subjected to
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, property conditions & facilities
Excellent location, great clean rooms with comfy beds, amenities etc such as gym pool were across the road in another hotel with the same owner. Didn’t get to use them. Staff was helpful and friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Great room (spacious, clean, quiet) overlooking the square, fantastic staff (friendly, helpful, courteous), impressive breakfast (buffet and cooked), and ‘can’t be beaten’ location (in the heart of the V&A Waterfront, seconds from good restaurants and bars). What’s there not to like !? We’ll be back.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in excellent location
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great, safe location!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent view of table mountain
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location - safe and lots of great restaurants
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful hotel first time staying here, will definitely be staying here again when we come back to Cape town, staff are very helpful and friendly and made you fell very welcome.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room. Breakfast buffet was outstanding
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to restaurants, shopping, and the cruise ship port.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location. Very safe, walking distance to fun shops, bars, restaurants.
Stayed 4 nights in Oct 2024