Title: Krystal Cancun All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Krystal Cancun All Inclusive Beachside bliss awaits at this Cancun resort where days of sunshine and poolside relaxation flow into evenings of global culinary adventures ## Photo gallery for Krystal Cancun All Inclusive ![View from room - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/c92dbb70.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/38d7592a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Cafe - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/cc6e48bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bars/lounges, swim-up bar, poolside bar - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/145dd501.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Krystal Cancun All Inclusive (Cancun)](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/a2b31a4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Krystal Cancun All Inclusive, near La Isla Shopping Mall, offers a peaceful beachfront with swim-up and poolside bars. Enjoy the sandy beach, fitness classes, or spa aromatherapy. Four restaurants serve local and international dishes, with attentive staff impressing visitors. ## Reviews 7.6 Good ## Popular amenities - Hot tub - All-inclusive - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=27370041&PinnedHotelID=27370041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Standard Double Room, 2 Double Beds, City View ![Standard Double Room, 2 Double Beds, City View](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/9dd59744.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds, City View ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains Eco-friendly toiletries - 344 sq ft - Sleeps 4 - 2 Double Beds - City view ### View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/e503087a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room, 1 King Bed, Balcony, Oceanfront 7.8 Good 10 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View ![Luxury Double Room, 2 Double Beds, Balcony, Ocean View](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/fcb2f5ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 2 Double Beds, Balcony, Ocean View 7.0 Good 35 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 344 sq ft - Sleeps 4 - 2 Double Beds - Ocean view ### View all photos for Luxury Double Room, 1 King Bed, Ocean View ![Luxury Double Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/e1747b4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View ![Family Studio, 1 King Bed with Sofa bed, Sea View](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/13b6d07c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 1 King Bed with Sofa bed, Sea View ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Kitchenette Refrigerator Dining table - 431 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed - Partial ocean view ### View all photos for Krystal Club with Balcony Ocean View, Two Double Beds ![Krystal Club with Balcony Ocean View, Two Double Beds](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/cd62b1cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Krystal Club with Balcony Ocean View, Two Double Beds 7.0 Good 12 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 366 sq ft - Sleeps 4 - 2 Double Beds - Ocean view ### View all photos for Krystal Club with Balcony Ocean View, King Bed ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/fc33d622.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Krystal Club with Balcony Ocean View, King Bed 7.2 Good 18 reviews ### Highlights Balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains - 366 sq ft - Sleeps 2 - 1 King Bed - Ocean view ### View all photos for Standard Room, 1 King Bed, City View ![Standard Room, 1 King Bed, City View](https://images.trvl-media.com/lodging/28000000/27380000/27370100/27370041/56266042.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 8.4 Very good 35 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Dining table LED TV Blackout drapes/curtains Eco-friendly toiletries - 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Pool - Kitchen - Parking included - Free WiFi 8.0 Very good 949 reviews CA $103 CA $131 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Cancun-Hotels-Extended-Suites-Cancun-Cumbres.h28831632.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=77ce53a9-620e-4b0c-9831-15dcbdef6a7f&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun-All-Inclusive.h27370041.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Krystal-Cancun-All-Inclusive.h27370041.Hotel-Information) ## About the area Located on the beach, Krystal Cancun All Inclusive is in Zona Hotelera neighborhood and is connected to the convention center. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun and Extreme Adventure. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.13464%2C-86.74367&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=rUvmzenLBgjkZ-rwsvVZrlKri78=) Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![Gaviota Azul Beach showing swimming, tropical scenes and a sandy beach](https://images.trvl-media.com/place/6242291/12fa2fdb-c06e-49da-981d-dffe22cb67f0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gaviota Azul Beach 1 min walk \- 0.1 km - ![Cancun_PlazaCaracolMall_6075624_140](https://images.trvl-media.com/place/6075624/81e333f2-91b1-4c65-a111-d2cb711e6f54.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Caracol Mall 9 min walk \- 0.8 km - ![Cancun Forum beach Playa Gaviota Azul](https://images.trvl-media.com/place/6242190/58c17b27-91d9-429b-b276-821cba6676ba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Forum Beach 9 min walk \- 0.8 km - ![Cancun sunset #green ](https://images.trvl-media.com/place/179995/56f2f067-89b1-4e9b-a6c3-73ef1d592370.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Caracol Beach 11 min walk \- 1.0 km - Cancun Convention Center 8 min walk \- 0.7 km ### Getting around - Cancun Intl. Airport (CUN) 28 min drive ### Restaurants - Hooters 5 min walk - Mandala 6 min walk - Vips 4 min walk - Lobby Bar 3 min walk - Tradewinds 2 min walk ## About this property ### Krystal Cancun All Inclusive Upscale all-inclusive hotel near Gaviota Azul Beach Close to Hotel Zone Beaches and Cancun Convention Center, Krystal Cancun All Inclusive provides a swim-up bar, a poolside bar, and shopping on site. With a beachfront location, sun loungers, and beach volleyball, this hotel is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy, or a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and local and international cuisine. Fitness classes are offered at the gym; the property also has a garden, a hair salon, and dry cleaning/laundry services. In addition to 3 bars and a free kid's club, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking and valet parking - A free beach club on site, smoke-free premises, and a porter/bellhop - Concierge services, a 24-hour front desk, and 5 meeting rooms - Guest reviews say great things about the beach locale and helpful staff Room features All 502 rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like late night room service and free WiFi. Guest reviews say good things about the clean rooms at the property. More amenities include: - Childcare services, free infant beds, and free extra beds - Recycling and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - 42-inch LED TVs with cable channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages Buffet and à la carte meals, snacks, and select beverages included Basic alcoholic beverages included 24-hour room service In-room minibar (non-alcoholic beverages included) ### Land activities Kids club ## Similar properties ![4 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/58000000/57250000/57241000/57240936/b73026f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Grand Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 7.4 Good 1,006 reviews CA $459 CA $569 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=57240936&PinnedHotelID=57240936&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/30000/23900/23809/c525e89b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Cancun Zona Hotelera - 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Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1110099&PinnedHotelID=1110099&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/9500/9465/2a710f1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crown Paradise Club Cancun All Inclusive Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.2 Good 3,472 reviews CA $442 CA $542 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=9465&PinnedHotelID=9465&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 2,604 reviews CA $267 CA $330 total includes taxes & fees Feb 1 - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - 3 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Aquamarina - El Mediterraneo - Hacienda El Mortero - Las Velas ### Things to do - Beach volleyball - Children's pool - Fitness classes - Free beach club - Free children's club - Full-service spa - Gym - Hot tub - Outdoor pool - Shopping - TV in common areas ### Family friendly - Children's pool - Dining table - Free children's club - Free rollaway/extra bed - In-room babysitting (surcharge) - In-room crib - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Vegetable garden ### Full-service spa - 2 treatment rooms - Aromatherapy - Body scrubs - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - Elevator ### More - 3 buildings - 8 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Built in 1981 - Comprehensive recycling policy - Eco-friendly cleaning products used - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Blackout drapes - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Dining table - Free bottled water ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Eco-friendly toiletries - Iron/ironing board - Laptop-compatible safe - Phone - Recycling ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 005-007-000112/2025 ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Krystal Cancun Krystal Cancun All Inclusive Hotel Krystal Cancun All Inclusive Cancun Krystal Cancun All Inclusive Hotel Cancun ## Frequently asked questions ### Does Krystal Cancun All Inclusive have a pool? ### How much does it cost to stay at Krystal Cancun All Inclusive? ### Is Krystal Cancun All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Krystal Cancun All Inclusive? ### What time is check-out at Krystal Cancun All Inclusive? ### Are there all-inclusive benefits at Krystal Cancun All Inclusive? ### Where is Krystal Cancun All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Krystal Cancun All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 492 8 - Good 303 6 - Okay 213 4 - Poor 110 2 - Terrible 129 ## Reviews ### 10/10 Excellent #### Ruby Jan 21, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach was breathtaking and clean rooms ![](https://a.travel-assets.com/ugc/hotel-reviews/7fc4fc5b-596c-454c-b35d-70da2b33f5f6-1768975287457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ruby Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Tina Jan 18, 2026 Liked: Cleanliness, amenities Great place very family oriented WiFi needs upgrading ![](https://a.travel-assets.com/ugc/hotel-reviews/1924bb4b-3ede-4504-82ca-1a53290da48a-1768753110667.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2c319c04-b317-4ef1-9314-32b2d3207921-1768753111007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tina Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Brian Jan 18, 2026 Liked: Cleanliness, property conditions & facilities We had a wonderful stay. Rooms and resort were wonderful. Isidra went over and above to keep our room clean and was so lovely as was the rest of the staff. Highly recommend. Great for kids, good food especially the fisheria and highly recommend the room service! ##### Brian Stayed 8 nights in Dec 2025 ### 10/10 Excellent #### Darrell Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great staff and beach ##### Darrell Stayed 4 nights in Nov 2025 ### 6/10 Okay #### ISRAEL Jan 7, 2026 Liked: Cleanliness The food was good, staff was friendly and helpful. The hotel needs work, it’s updated. The beach was amazing crystal clear water, white sand. ![](https://a.travel-assets.com/ugc/hotel-reviews/12695f7b-57d8-4562-b12b-f90d59d77204-1767814959933.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ISRAEL Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Skylar Mcghee Jan 13, 2026 Liked: Staff & service Great staff. I would say it’s an entry-level resort. Not a top tier resort but it is good enough to have a great trip. Good place for families. ##### Skylar Mcghee Stayed 3 nights in Jan 2026 ### 8/10 Good #### chinmay Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room and very friendly staff ##### chinmay Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Vedang Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view of sea from the hotel balcony was incredible. The hotel had enough options for vegetarians. The service from hotel staff was excellent. Would definitely visit again. ##### Vedang Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Alejandra Nov 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a nice place and the service was great. ##### Alejandra Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Kimberly Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is super friendly and helpful. The hotel was clean. ##### Kimberly Stayed 5 nights in Dec 2025 ### 8/10 Good #### jose l Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean refreshing scent on hall ways ![](https://a.travel-assets.com/ugc/hotel-reviews/82c3b456-7de8-4fb4-9890-2f0c76240dc1-1768916720074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### jose l Stayed 5 nights in Dec 2025 ### 8/10 Good #### Carlos A. Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic beach view and the staff was very friendly. ##### Carlos A. Stayed 4 nights in Oct 2025 ### 6/10 Okay #### john Nov 30, 2025 Liked: Cleanliness Disliked: Amenities There is no more beautiful beach in the world than this. ![](https://a.travel-assets.com/ugc/hotel-reviews/9b23bf37-3bb2-4d5b-88e4-036f608bf015-1764510043648.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### john Stayed 4 nights in Nov 2025 ### 4/10 Poor #### David Dec 28, 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Ride pool bartenders. Dining room staff inattentive. Rooms were needed renovation. Beach was beautiful. ##### David Stayed 1 night in Dec 2025 ### 8/10 Good #### Aaron Jan 3, 2026 Liked: Cleanliness, staff & service The dining experiences were adequate but not worthy of accolades. The exercise facilities were inadequate. The staff was friendly, fast, professional and an absolute joy. In Particular Norma and Fernando provided excellent service. Very hard working and accommodating. Thank you for making my experience a joy! ![A typical beautiful sunrise! ](https://a.travel-assets.com/ugc/hotel-reviews/d61b4103-9349-429c-90cd-93c28a4473a7-1767461606670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aaron Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Elizabeth Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities All you need for your vacation “location is excellent “ All staff very friendly. ##### Elizabeth Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Maria Amezcua Dec 21, 2025 Liked: Staff & service, amenities Disliked: Cleanliness The employees were awesome and very friendly specially Sergio the waiter at the buffet. He would always be super friendly and attentive with my family that made the experience extra special, however the rooms were a little ugly for my taste. When I booked apparently the nicest room I was expecting something nicer. The rooms need remodel to something more modern in my opinion. It just gave old vibes. My last stay was at Panama jack and the rooms were really nice and cute. Other than that it was okay to stay here but not worth the price. ![](https://a.travel-assets.com/ugc/hotel-reviews/f7596426-c4f8-4c97-8d32-18e7a8111697-1766341231927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maria Amezcua Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### Kimberly Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities We changed rooms because on the far side we heard too much music from the club. We paid a smaller fee the upgrade, but staff was super accommodating and the room was always cleaned everyday. Everyone was smiling and very nice. Would definitely come again! ![](https://a.travel-assets.com/ugc/hotel-reviews/459a20c0-489e-4161-8a30-0a6222b6488c-1762999822844.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/225ad063-fb45-460a-ac91-d3156d9f0875-1762999823158.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b635285-17f1-4e01-8462-9b620e208733-1762999817886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b517c5b7-0940-41ba-8d7e-5cc296f886a4-1762999820864.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kimberly Stayed 8 nights in Nov 2025 ### 6/10 Okay #### Alfredo Nov 9, 2025 Liked: Cleanliness We had a family studio which was supposed to be little nicer, but finished showing ware/tear. Room cleaning staff did a good job. ##### Alfredo Stayed 7 nights in Oct 2025 ### 8/10 Good #### Jerry Soriano Aug 28, 2025 Liked: Staff & service, amenities, property conditions & facilities The hotel staff is polite and good service ##### Jerry Soriano Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Peter Jan 19, 2026 Disliked: Property conditions & facilities Check-in was quick and easy. We booked a club room through expedia so we went to a different check-in. The ocean view room was adequate but nothing special other than the view. No face cloths or hand towels until we called the front desk. Food was not as good as we would have liked, either in the buffets or the specialty restaurants, but it was edible and we did not go hungry. Drink service on the beach was hit and miss. Carlos did a good jod keeping our mugs filled. We spent 4 hours on a bali bed waiting for someone to ask us if we needed anything before we flagged down one of the serving staff. One night they had a party with overbearing music until 2 pm. On our last day the cold water shut off meaning no water to flush toilets and hot water only for showering. This resort was the least expensive option for this part of the beach(which is why we booked here) and we might stay here again if our budget doesn't allow us to book one of the other resorts. ##### Peter Stayed 6 nights in Jan 2026 ### 8/10 Good #### fernando Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was big enough and always clean. Staff was courteous except when trying to make us have this vip breakfast which we know is a hook to make you invest in something. They are too insisting. ##### fernando Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### MIGUEL Jun 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay here and I love the service and location ##### MIGUEL Stayed 3 nights in Jun 2025 ### 8/10 Good #### Jorge Luis Jul 25, 2025 Liked: Staff & service, amenities, property conditions & facilities Excellent service, friendly people. ##### Jorge Luis Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Ulyka Jun 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was attentive, friendly and accommodating. The food was delicious especially in their El Moreto restaurant! Overall great place to vacation with the entire family! ##### Ulyka Stayed 7 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.ca/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Selina Shared Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h37871073.Hotel-Information) > > [Mayambe Private Village](https://www.expedia.ca/Cancun-Hotels-Mayambe-Private-Village.h12468734.Hotel-Information) > > [Digital Nomads Hotel & Co-Living](https://www.expedia.ca/Cancun-Hotels-Nomads-Co-Working-Co-Living.h105903550.Hotel-Information) > > [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Maya Cha'an Guesthouse](https://www.expedia.ca/Cancun-Hotels-Maya-Chaan-Guesthouse.h10268555.Hotel-Information) > > [Hotel Uxmal](https://www.expedia.ca/Cancun-Hotels-Hotel-Uxmal.h114123937.Hotel-Information) > > [YurInn](https://www.expedia.ca/Cancun-Hotels-YurInn.h31503746.Hotel-Information) > > [Hotel Kavia Plus Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Kavia-Plus.h61500633.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Casa La Ceiba](https://www.expedia.ca/Cancun-Hotels-Casa-La-Ceiba.h25008980.Hotel-Information) > > [Hyatt Centric Playa del Carmen - Downtown House & Beach House](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) > > [Hotel del Sol](https://www.expedia.ca/Cancun-Hotels-Hotel-Del-Sol.h3544559.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Departamento Rentas Vacacionales Cancun 003](https://www.expedia.ca/Cancun-Hotels-Departamento-Rentas-Vacacionales-Cancun-003.h23551527.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Hotel Colonial Cancun](https://www.expedia.ca/Cancun-Hotels-Hotel-Colonial-Cancun.h7941149.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [Mezcal Hotel](https://www.expedia.ca/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > > [La Maison Bleue](https://www.expedia.ca/Cancun-Hotels-La-Maison-Bleue.h74510278.Hotel-Information) > > [Casa Frida Kahlo](https://www.expedia.ca/Cancun-Hotels-Casa-Frida-Kahlo.h68336253.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information)