Title: Cancun Bay All Inclusive Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cancun Bay All Inclusive Hotel Family fun on the beach, with 2 outdoor pools, near Puerto Cancun Marina Town Center ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/19ea30a6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/8e586b34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/f2e6bc34.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/0685996a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/b1919ff9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Cancun Bay All Inclusive Hotel offers a complete vacation package with a welcoming atmosphere for families. Guests can relax with hot stone treatments at the spa or spend time at either of the two outdoor pools. Five restaurants serve international dishes for all daily meals. 7.6 Good ## Popular amenities - Spa - All-inclusive - Hot tub - Bar - 24/7 front desk - Room service ## Room options ### Check availability for these dates # Tonight [Sep. 15 - Sep. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Superior Room, Ocean View](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/70725350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Ocean View 8.0 Very good 31 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Blackout drapes/curtains - 334 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 Double Bed ![Master Suite 3 Bedrooms](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/1c7d2ffa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 3 Bedrooms 7.0 Good 13 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV - 1033 sq ft - 3 bedrooms - Sleeps 8 - 2 Double Beds and 2 King Beds ![Junior Suite, 2 Bedrooms ](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/861b8557.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms 7.6 Good 27 reviews ### Highlights Balcony or patio Separate sitting area Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom - 606 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 King Bed ![1 bedroom, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/24f55715.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 66 reviews ### Highlights Balcony or patio Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Separate bedroom Blackout drapes/curtains - 334 sq ft - Sleeps 4 - 1 Double Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/428600/428588/92d0b850_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Cancun - All Inclusive Cancun - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 2,862 reviews CA $412 CA $504 total includes taxes & fees Sep 23 - Sep 24 [](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information?chkin=2025-9-23&chkout=2025-9-24&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6310000/6302300/6302296/5c5886d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Residences Riviera Cancún All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,002 reviews CA $384 CA $516 total includes taxes & fees Sep 20 - Sep 21 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information?chkin=2025-9-20&chkout=2025-9-21&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/b95cd600_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,322 reviews CA $226 CA $296 total includes taxes & fees Sep 21 - Sep 22 [](https://www.expedia.ca/Cancun-Hotels-InterContinental-Presidente-Cancun-Resort.h12937.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/62000000/61530000/61523800/61523736/w3837h2556x3y4-ae3f4447_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 149 reviews CA $647 CA $892 total includes taxes & fees Sep 23 - Sep 24 [](https://www.expedia.ca/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2025-9-23&chkout=2025-9-24&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/58000000/57180000/57171900/57171807/e9d49445.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Cancun, an All-Inclusive Resort Cancun - On private beach - Pool - All-inclusive - Pet-friendly 8.6 Excellent 3,278 reviews CA $530 CA $530 total includes taxes & fees Sep 22 - Sep 23 [](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information?chkin=2025-9-22&chkout=2025-9-23&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![9 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15200000/15194600/15194504/0988f999_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - All-inclusive 8.6 Excellent 1,710 reviews CA $637 CA $776 total includes taxes & fees Sep 17 - Sep 18 [](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information?chkin=2025-9-17&chkout=2025-9-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![4 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1140000/1139400/1139341/19b96d86_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - 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Pool - All-inclusive - Spa - Kids pool 9.2 Wonderful 1,876 reviews CA $655 CA $655 total includes taxes & fees Oct 1 - Oct 2 [](https://www.expedia.ca/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2025-10-1&chkout=2025-10-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/35000000/34980000/34975400/34975395/c60843d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moon Palace Nizuc - All inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 982 reviews CA $437 CA $534 total includes taxes & fees Sep 17 - Sep 18 [](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Nizuc-All-Inclusive.h34975395.Hotel-Information?chkin=2025-9-17&chkout=2025-9-18&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=da865797-ad88-4bd1-8ba5-79a485812e9c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14953%2C-86.79357&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fUeJT_W7bLbUmls9GzTjHxc3tZg=) Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500 #### What's nearby - Playa Tortugas - 3 min walk - 0.3 km - Langosta Beach - 2 min drive - 1.8 km - Tortuga Beach - 3 min drive - 3.1 km - Plaza Las Americas - 7 min drive - 6.0 km - La Isla Shopping Mall - 12 min drive - 10.2 km #### Getting around - Cancun Intl. Airport (CUN) - 22 min drive #### Restaurants - ‪Starbucks - ‬3 min walk - ‪Restaurant Dos Lunas - ‬12 min walk - ‪Boost Pool Bar - ‬3 min walk - ‪Romanza - ‬5 min walk - ‪Las Hijas De La Tostada - ‬4 min walk ## About this property ### Cancun Bay All Inclusive Hotel All-inclusive family-friendly hotel near Langosta Beach Located close to Tortuga Beach and Plaza Las Americas, Cancun Bay All Inclusive Hotel provides a swim-up bar, a poolside bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. For some rest and relaxation, visit the hot tub or outdoor treatment areas, and indulge in a Swedish massage, aromatherapy, or a facial. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a terrace. Other perks at this hotel include: - 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Free self parking - An area shuttle, massage treatment rooms, and meeting rooms - Luggage storage, table tennis, and wedding services - Guest reviews say great things about the beach locale and helpful staff Room features All 132 individually decorated rooms include comforts such as laptop-compatible safes and air conditioning, in addition to amenities like minibars. Guest reviews speak positively of the clean rooms at the property. More conveniences in all rooms include: - Free tea bags/instant coffee and coffee/tea makers - Eco-friendly toiletries and showers - LCD TVs with cable channels - Balconies or patios, wardrobes/closets, and free infant beds ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet meals, snacks, and select beverages included Room service during certain hours (limited menu) In-room minibar (non-alcoholic beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Volleyball ### Lessons/classes/games Aerobics Dancing Water fitness Yoga ### Entertainment Onsite entertainment and activities Theme parties ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free uncovered self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 4 restaurants - A poolside bar - A swim-up bar - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Faisan - La Piña - La Vista Sushi Zen - Trattoria ### Things to do - 2 outdoor pools - Beach volleyball - Billiards/pool table - Children's pool - Gym - Hot tub - Shopping - Table tennis - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Children's pool - Grocery/convenience store - In-room crib - Laundry facilities - Lifeguards on site - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Conference center (1,970 square feet of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Spa - 2 treatment rooms - Aromatherapy - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Outdoor treatment areas - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 accessible parking spaces - Elevator (29 inch wide door) - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 3 floors - 5 buildings - Ballroom - Banquet hall - Beaux Arts architecture - Built in 1978 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Lifeguards - Local artist showcase - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Reusable tableware ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Eco-friendly toiletries - Individual decor - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 55 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.23 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 55 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Pool access available from 8:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun Bay Resort All Inclusive Qbay Cancun Hotel And Suites Qbay Cancun Hotel Cancun Cancun Bay All Inclusive Cancun Bay Resort ## Frequently asked questions ### Does Cancun Bay All Inclusive Hotel have a pool? > Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–6:00 PM. ### How much does it cost to stay at Cancun Bay All Inclusive Hotel? > As of Sept 15, 2025, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on Sept 27, 2025 start from CA $209.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Cancun Bay All Inclusive Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Cancun Bay All Inclusive Hotel? > Self parking is free at this property. ### What time is check-in at Cancun Bay All Inclusive Hotel? > Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Cancun Bay All Inclusive Hotel? > Check-out is at noon. Late check-out is available for USD 55 (subject to availability). ### Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel? > Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes, and more. ### Where is Cancun Bay All Inclusive Hotel located? > Nestled on the beach, this Zona Hotelera hotel is within 3 mi (5 km) of Langosta Beach, Tortuga Beach, and Plaza Las Americas. Ultramar Ferry Puerto Juárez and Cancun Convention Center are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Cancun Bay All Inclusive Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 507 8 - Good 311 6 - Okay 194 4 - Poor 115 2 - Terrible 118 ### 10/10 Excellent #### Rogerson Jeff Sep 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Property is family friendly with a beautiful beach ##### Rogerson Jeff Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Evelyn Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great food, great staff, great views ! ##### Evelyn Stayed 3 nights in Aug 2025 ### 8/10 Good #### Anne-Sophie Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff and service. Very good food and nice facilities ##### Anne-Sophie Stayed 7 nights in Aug 2025 ### 8/10 Good #### Richard Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful experience from the staff and the overall experience within the resort area ##### Richard Stayed 5 nights in Aug 2025 ### 8/10 Good #### Corey Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great ![The beach was nice](https://a.travel-assets.com/ugc/hotel-reviews/ae5ba0de-ecdf-4565-bad3-2f3d47c5ca3a-1756382528531.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Corey Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Armando Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, highly recomended ##### Armando Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### MINGMAR Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff Love our family stay ![](https://a.travel-assets.com/ugc/hotel-reviews/38a82599-2e62-4cda-aa67-fdf6795252ca-1752229491191.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8908410-7d24-456c-bda8-1fe527e3245f-1752229491283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6dd19d60-74a9-47da-93c4-8c294718159b-1752229491404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MINGMAR Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Azahea Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quaint hotel with all necessary amenities. ##### Azahea Stayed 1 night in Jul 2025 ### 8/10 Good #### kenneth Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food selection was good. They something for everyone. I wish the pool table was in better shape. Their need to be some repairs in the gymroom also. ##### kenneth Stayed 5 nights in Sep 2025 ### 8/10 Good #### Jeremy David Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place ##### Jeremy David Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Azahea Jul 28, 2025 Liked: Amenities Hotel with all inclusive service. Great staff and clean premises. Nearby to amenties like starbucks, oxo, etc. ##### Azahea Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Keri Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities For a girls 4 day trip Cancún Bay was perfect. It’s a small hotel but has everything we needed. ![](https://a.travel-assets.com/ugc/hotel-reviews/525c75aa-fe91-48da-b31b-59673508547c-1751916745976.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6a9dad8c-eed4-4ea4-959e-5b30d12fcc07-1751916755597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25df01fa-3d6b-4fbd-af0e-72a5b4b88ad1-1751916756370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Keri Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Elvis Aug 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The best ##### Elvis Stayed 3 nights in Jun 2025 ### 8/10 Good #### Anita Jun 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everyone was friendly and I loved my stay ![](https://a.travel-assets.com/ugc/hotel-reviews/cda56809-b0bc-497f-97c6-2a57a57a2572-1749870615196.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2fbe3e5a-9fd3-404d-a3e5-a2908948c18a-1749870623087.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ba91314a-7029-4f3d-b64f-8fcdc397c43c-1749870622043.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anita Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Laketha Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities We really enjoyed the property, it was very clean. Everyone was very nice. ##### Laketha Stayed 3 nights in Jul 2025 ### 8/10 Good #### Amanda Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location to port if you want to go to Isla mujeres. Nice entertainment at the resort. Pillows were not comfortable, only complaint, and one shower not working and never fixed. Buffet was pretty good, mainly all we ate at. Quality of food was not bad at all! ##### Amanda Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Monique Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this resort.. this was a amazing experience! The staff were great !! Will be back asap ##### Monique Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Leticia Sep 5, 2025 Disliked: Staff & service Not like the pictures!!! Food is terrible if you’re actually mexican. Music and events are tourist oriented. Rooms are mid. Drinks are nasty. ##### Leticia Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jennifer Jul 6, 2025 Liked: Cleanliness, property conditions & facilities Was a nice experience! ##### Jennifer Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Carlos Jul 7, 2025 Liked: Amenities, property conditions & facilities Friendly staff ##### Carlos Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Dharma Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great ##### Dharma Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jessica Aug 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing! I am still in awe at the cleanliness, upkeep of facilities, staff friendliness, and overall vibe! It was my daughter’s first time in Mexico and staying at a resort and she made so many friends who even taught her how to swim! I look forward to coming back soon. I highly recommend!!!!! ##### Jessica Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Morakinyo May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful place, great staffs and wonderful service ##### Morakinyo Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jaden Jun 29, 2025 Liked: Cleanliness, staff & service, amenities Everyone was great and would definitely consider going back ##### Jaden Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Gustavo Jul 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was ok for the price. ##### Gustavo Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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