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Caleta Hostel

2.0 star property
Travelers dive into tropical relaxation at one of the 15 outdoor pools or join the lively scene at the bar for a refreshing drink

Choose dates to view prices

Downtown Cancun's vibrant energy flows through Caleta Hostel. Guests connect using free in-room WiFi while enjoying the property's 15 outdoor pools. The bar creates a social atmosphere, and travelers appreciate quiet moments with coffee or tea in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 800 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 AM

Frequently asked questions

Does Caleta Hostel have a pool?

Yes, this property has 15 outdoor pools. Pool access is from 7:00 AM–10:00 AM.

How much does it cost to stay at Caleta Hostel?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Caleta Hostel on May 25, 2026 start from CA $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caleta Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Caleta Hostel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Caleta Hostel?

Check-out is at 11:00 AM.

Where is Caleta Hostel located?

Located in Downtown Cancun, this hostel is within a 10-minute walk of Benito Juarez Municipal Building, Las Palapas Park, and Mercado 23. Xbalamqué Theater and Ceviche Square are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 30 out of 51 reviews
Rating 8 - Good. 12 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

Reviews

Verified

8/10 Good

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in hostel Caleta in Cancun 💛 Private and clean room at a very good price. Thank you for your hospitality 🥰🫶✨☀️
Rooftop kitchenette and pool :)
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities
Location is great. Staff were great. Easy to meet fellow travellers to have a visit.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

simon

Liked: Cleanliness, amenities, property conditions & facilities
very good location with grocery store, bus station and city center right outside of the hostel. clean and cute place!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff beautiful people ;)
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nithin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its was very close to the ADO so going to the airport was a breeze.
Stayed 1 night in May 2025
Verified

10/10 Excellent

SYED ENAMUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel is planned and professionally built to be a proper hostel. It is very central. Just the opposite to the ADO bus terminal, from where anyone can access into the hostel in 5 minutes, and to get the airport shuttle bus or to get the bus for Chichen Itza. Rooms are air conditioned. Best thing is all rooms have their own separate toilet and bathroom. The have very good community area , well equipped kitchen and a roof top swimming pool. Within 30 metres there is a MacDonalds and a Chinese restaurant runs till late. I will definitely recommend it for others. But keep in your mind that to check in you must have 300 Mex $ extra to deposit as security, to be returned while checking out. You may drop your passport instead at front desk if you don’t have 300$ Mex.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hostel! It's directly across from the ADO bus station and the collectivo stop, so very convenient. The grocery store is right next door and shopping is just down the street. There were food trucks out front in the evenings and a restaurant just outside the front door. I as a solo female traveler felt very safe there and also while walking around the local area. The rooftop pool, workout area, kitchen and eating area were amazing! I could spend all day there. The room I stayed in (8 bed dorm) was clean and had it's own bathroom with shower. The only thing I wish the shower had were some hooks (for your towel and clothes) and a shelf to put your cleaning items on. All in all my stay was wonderful and I'll definitely recommend and return :)
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Riyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and facilities
Stayed 1 night in May 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Madeleine

Liked: Cleanliness, staff & service
Friendly staff, nice place and great location
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Samuel

Liked: Cleanliness
No complaints, obviously it's a hostel with small sleeping quarters.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New favorite place in Cancun

My new favorite spot to sleep in Cancun 👍👍 bed's room's washrooms are huge high ceiling large under bed locker's for storage bring a lock , all clean located across from the bus station where the bus from the airport stop's, no complain 😎 I'll be back !
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet for being in the middle of Cancun. The pool was clean and I enjoyed taking a little swim in the morning.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes.
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
*
Stayed 5 nights in Nov 2025
Verified

2/10 Terrible

Jordon

Avoid this property. After booking, they requested full credit card details outside of a secure payment system days before arrival. I refused due to fraud risk and asked to pay securely on arrival, which they declined. I was then denied a refund until the issue was escalated to Expedia. Also, look at other reviews mentioning issues with large deposits being taken. This is unacceptable payment practice and guests should be cautious. Don’t give them your credit card information!!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Larry

Disliked: Staff & service
Check was at 2 and I got my bed at 5. Garbage in kitchen was overflowing. Would not recommend.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est disponible a proximité, commerce et street food juste en bas, station de bus en face, roof top sympa, chambre spacieuses et propres
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

mohamad

Disliked: Staff & service, amenities
O trevliga personal
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Fue una estancia muy agradable. Desde recepción, hay una chica cubana (no recuerdo su nombre), es un encanto, te hace sentir en casa desde que llegas. Las habitaciones amplias,. cómodas, en la terraza hay cocina con utensilios. Hay una alberca muy rica también. Y la ubicación es genial, frente al ADO, frente a la ruta que lleva a la playa, junto a restaurantes y bares, y a un lado un Soriana.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, amenities
La limpieza de la habitación, el personal fue muy amable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Satomi

Liked: Cleanliness, amenities, property conditions & facilities
部屋もベッドも清潔。 ホットシャワーが出る。 屋上のプールや共用エリアは広くて快適。 Wi-Fiも問題ない。 スタッフが親切で完璧な接客。 荷物預かりも快く受けてくれた。 ADOバスターミナルが近い。 大通り沿いで人通りも多い。 隣にスーパーマーケットがある。
Stayed 1 night in Nov 2025
Verified

4/10 Poor

GUSTAVO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reservamos uma suite. Ao chegarmos, tivemos que fazer um deposito de 800 pesos, ou entao queriam que deixassemos os passaportes em garantia. A diaria ja estava paga. O segurança ligou para a responsavel, que me questionou o porquê de eu nao querer deixar meu passaporte. A cama tinha fios de cabelo nos lençois e em uma fronha. Como chegamos do aeroporto tarde e ficariamos apenas uma noite, pois seguiriamos viagem, achei que nem valia a pena reclamar. Dormimos vestidos. Apenas não fiquem nesse hostel.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Valentina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es demasiado ruidoso, de verdad, imposible dormir.
Stayed 1 night in Aug 2025