"I was excited to stay here because it seemed super family friendly, really close to Disney which was the purpose of our trip and seemed super convenient. As soon as we got to are room is when the issues started. The cleanliness was terrible. The comforters had blood stains on them along with the bed frame. There was hair in the bathroom and gum underneath the table. I requested to have it recleaned and mentioned all the things I noticed. When we got back from dinner, the room seemed untouched. Only the bedding was changed. We requested to have room switch that we ended up waiting for 30 minutes for them to open a new room for us. And when the crib was finally delivered at 9:30pm, after almost 2 hours of requesting, room service knocked and woke the kids up after we clearly told them not to knock. Over all, it was one thing after another that made us very unhappy. Then even the restaurant “poppy’s” that is on property ripped us off as well. Let’s just say we will never be staying there again."
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