Cachoeira do Espraiado Tours and Activities

The staff was extremely helpful

I had an oceanfront room and this was an exceptional stay. From the check in assistance by Julia at the front desk, to Gustavo at my check out, I had an amazing stay at Grand Hyatt for 4 days and I'd definitely be back here again. I am very sensitive to noise and even though the oceanfront room is by the avenue, the soundproofing of the balcony door was so superb, once you close it, the whole noise of the outer world is away from you. The bed was incredibly comfortable, the shower was spacious and so was the room, giving me plenty of space to move in it comfortably. The housekeeping was incredible, I am already a very tidy person but when I came back to my room, their touch made things even better than I expected. I loved the fact that the portion of the ocean this hotel sees is much more calmer than most beaches of Rio. I also stopped by Canto for lunch once and a drink when I checked out, and the server Monique was very helpful and warm. Overall, it's been a great experience for me. I was a solo, woman traveller. Would highly recommend this place to anyone interested.

The breakfast was good, lots of choices but the WiFi does not work in the rooms . The location is very central and close to a lot of things but they do not have a clothes iron. The staff said they offer ironing but only in the morning and I needed to iron my shirt at night so I had to go without. The rooms were clean but the bathrooms were a bit dated and had mold on some of the tiles .