Dear Matthew,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back on a future visit.Kind regards,Juan CORBEAU, General Manager

Dear Rafal,Thank you for such a positive review of your stay with us.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Juan CORBEAU, General Manager

Dear Yağmur,Thank you for taking the time to share your feedback.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.We hope to welcome you back for a return visit.Best regards,Juan CORBEAU, General Manager

Dear Guest,Thank you for taking the time to review your stay.We are very sorry to know that your time with us fell below what you expected and wish that you had informed us of your concerns during your stay, as we would have found a solution for you. Rest assured that we will be reviewing your comments with our team.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Juan CORBEAU, General Manager

Dear Rafal, Thank you for this feedback concerning your recent visit.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion. Best wishes,Juan CORBEAU, General Manager

Dear Gulzar,Thank you for taking the time to share your feedback.We appreciate your feedback on the room cleanliness and hotel condition. However, we are sorry to hear about the discomfort you experienced with the pillow and bunk bed. Our hotel offers rooms with a double bed and a bunk bed as part of our Cocoon concept to efficiently use space. We understand that this may not be suitable for everyone, and we apologize for any inconvenience this may have caused. Regarding the pillow, we provide one pillow per person as a standard, but we will take your feedback into consideration for future improvements. We also want to clarify that our hotel is equipped with rooms for disabled guests, ensuring accessibility and comfort for all our guests.We hope to welcome you again in the future. Best wishes,Juan CORBEAU, General Manager

Dear Tom, Thank you for your review.We are pleased that we were able to meet your expectations.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Juan CORBEAU, General Manager

Dear Alvaro,Thanks for taking the time to share your views of your stay at our hotel.We are delighted that our location was ideal for you and thank you for your kind mention of our team; we are happy that you received such friendly and professional service.We hope that we have the pleasure of seeing you again in the future. Best regards,Juan CORBEAU, General Manager

Dear Mike, Thanks for sharing your point of view.We are delighted that you enjoyed your stay with us and we are glad that the high standards we set ourselves met your expectations.However, please know that we have noted your concern about our prices; these can fluctuate at certain times of the year, but we assure you we do our best to keep them competitive.We hope to welcome you back. Best wishes,Juan CORBEAU, General Manager

Dear Nissa,It was a pleasure to receive this great review.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back.Best wishes,Juan CORBEAU, General Manager

Dear Sherry,We are sorry that not everything was to your satisfaction.However, we would be interested in knowing how we could have improved on your time with us.We hope to have the opportunity to welcome you back to our hotel in the future. Best regards,

Dear Rafal,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best wishes,Juan CORBEAU, General Manager

Dear Cesar,Thank you for taking the time to review your stay.We appreciate your positive feedback on our service, and we're glad our team was able to assist you during your stay.However, we are sorry to hear that you found the room size to be small and experienced issues with the air conditioning. Our rooms are designed to be efficient and budget-friendly, which is why they measure 13 m2. As for the air conditioning, we do have individually controlled air conditioning in each room, and extra fans are available upon request. We apologize for any inconvenience this may have caused and will ensure that our team is aware of your concerns to improve our guests' experience.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Kind regards,Juan CORBEAU, General Manager

Dear Robert,Thank you for positively reviewing your experience.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to welcome you back.Best wishes,Juan CORBEAU, General Manager

Dear Guest,Thank you for taking the time to review your stay.We regret that you felt our location was not exactly what you were looking for, our team are on hand for any advice on local attractions and directions to where you might like to visit.We look forward to seeing you again.Kind regards,Juan CORBEAU, General Manager

Dear Michelle,Thank you for taking the time to let us know your opinion of your recent stay.We are glad we were able to meet all your requirements for a perfect stay and that you appreciated the public transport options nearby.We look forward to welcoming you back.Best wishes,Juan CORBEAU, General Manager

Dear Placido,We value your feedback concerning your recent stay.We're sorry your experience hasn't been fully satisfying.We would like to know how we could improve your experience with us.It would be a pleasure to welcome you back on another occasion. Kind regards,

Dear Joshua,Thank you for taking the time to share your review.We appreciate that you chose to stay with us. However, we are sorry to hear that you encountered some issues. Please be assured that cleanliness is a top priority for us, and we have a daily housekeeping service to maintain our standards. We apologize if your room was not up to par, and we will address this with our team.Regarding the cigarette smell, our hotel is a 100% non-smoking property, and we take this policy seriously. We will investigate the issue and take appropriate measures to prevent such incidents in the future.As for the room amenities, we strive to provide a comfortable stay within a budget, and we offer modern and relaxing design, flat-screen TVs, and large work desks in our rooms. We understand that some guests may prefer additional amenities, and we appreciate your feedback in this regard.We hope to welcome you back. Best wishes,Juan CORBEAU, General Manager

Dear Abhishek,Thank you for your review.We are sorry that not everything was to your satisfaction.However, we would love to know what would have made your stay even better.We would love to have you return in the future. Kindest regards,Juan CORBEAU, General Manager

Dear Rafal,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on future occasions. Best wishes,Juan CORBEAU, General Manager

Dear Guest,Thank you for positively reviewing your recent stay.Thank you for letting us know that everything met your expectations. We truly appreciate your kind mention of our team's courteous and professional service, which inspires us to continue upholding our high standards.We look forward to welcoming you back. Kind regards,Juan CORBEAU, General Manager

Dear Guest,Thank you for sharing your experience.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We look forward to welcoming you and your family on your next trip.Best wishes,Juan CORBEAU, General Manager

Dear Maxine,Thank you for taking the time to rate your recent stay.We are very sorry that your expectations were not met and wish that we'd known of your concerns while you were here; we'll always do everything that we can to make sure that your time with us is as comfortable as possible.We look forward to welcoming you back. Best regards,

Dear Samuel,Thank you for your positive review.We are delighted that you had such an enjoyable stay with us and appreciate your positive evaluation of our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you again soon.Best wishes,Juan CORBEAU, General Manager

عزيزتي السيدة/ Suzan:نشكرك على اختيار فندقنا للنزول به وكذلك على الاهتمام بإبداء الرأي الذي نقدره.وكذلك نشكرك على الإشادة بلطف الموظفين وحسن تعاملهم ويسرنا أن نكون في خدمتك دائما.ومن جهة أخرى فإننا نأسف لعدم تمكننا من أن نقدم لك الإقامة المريحة التي ترضيكم ولكن نود التنويه أن موظفي الاستقبال في خدمتك على مدار الساعة لتلقي أي شكاوى أو ملاحظات وكنا نتمنى إبلاغهم بأي ملاحظات لديكم في حينه لاتخاذ اللازم وكان بوسعهم تغيير الغرفة أو غير ذلك من الحلول التي قد ترضيكم. ولكن على أية حال فإننا نكرر اعتذارنا ونؤكد أن ما يهمنا في المقام الأول هو راحة النزلاء واستمتاعهم بإقامة سعيدة. ونرجو أن تمنحنا الفرصة لاستقبالك مرة أخرى ونعدك أن نبذل قصارى جهدنا لنوفر لك أفضل تجربة إقامة.مع أطيب التحية والتقدير.Juan CORBEAU, General Manager

Dear Craig,We appreciate the time you have taken to share your feedback.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. The entire team hope to welcome you back again. Kind regards,Juan CORBEAU, General Manager

Dear Jerry,Thank you for taking the time to share your feedback.We work hard to provide all our guests with a pleasant experience and are sorry that we didn't meet our usual high standards. We regret you did not inform us of this while on-site so that we could have taken immediate action; please accept our apologies and rest assured that we will address it with our housekeeping department. We are also sorry you felt the level of service of our team was not that expected; please accept our sincere apologies and rest assured that this matter will be addressed with our team.Kind regards,Juan CORBEAU, General Manager

Dear Steeve,Thank you for your rating.We are glad that we met your expectations.However, we would love to know what would have made your stay a perfect one.We look forward to the pleasure of seeing you again in the future. Kind regards,Juan CORBEAU, General Manager

Dear Will,We would like to thank you for sending us your rating.We're sorry your experience hasn't been fully satisfying.We would like to know how we could improve your experience with us.We look forward to the pleasure of seeing you again in the future. Kind regards,Juan CORBEAU, General Manager

Dear Pierrette,Thanks for sending us your rating.We are glad that we met your expectations.We would love to know how we could have improved your experience with us.Best regards,Juan CORBEAU, General Manager

Dear Guest, Thank you for your kind review. We are glad we were able to meet all your requirements Again, thank you very much. We look forward to welcoming you back. Best regards, Juan CORBEAU, General Manager

Dear Yash,Thanks for your rating of our hotel.We regret that not everything was to your satisfaction.We would welcome your suggestions on how we could have improved your experience.We hope to have the pleasure of seeing you again in the future. Kind regards,Juan CORBEAU, General Manager

Dear Ramakrishna, Thank you for taking the time to share your feedback. We are sorry that your stay with us did not match your expectations. The comfort and satisfaction of our guests are of the utmost importance to us and we are sorry that you did not make us aware of any of your concerns during your stay, as we would have tried to find you a satisfactory and prompt solution. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Juan CORBEAU, General Manager

Dear Ezer, We are grateful for your rating. We regret that all your expectations were not met. However, we would love to know what would have made your stay even better. We look forward to the pleasure of seeing you again in the future. Kind regards, Juan CORBEAU, General Manager

Dear Guest, Thank you for taking the time to share your review. We are very sorry your experience did not meet your expectations and completely understand your disappointment. We can only apologise for this regrettable error on our behalf and assure you that the health and well-being of our guests are always a top priority. We hope to welcome you back on future occasions. Best regards, Juan CORBEAU, General Manager

Dear Guest We would like to thank you for your rating of your recent stay. We are sorry we were not able to meet all your requirements. We would love to know more about what we could do to improve it. Could you send us a private message with more details? We hope to welcome you back for a return visit, Best regards, Juan CORBEAU, General Manager

Dear Guest We appreciate this positive rating. We're glad your experience has been to your satisfaction. A private message with further details would be gratefully received. We hope to have the pleasure of seeing you again in the future. Kind regards, Juan CORBEAU, General Manager

Dear Amanda, Thanks for sending us your rating. We are glad that we met your expectations. We would love to know how we could have improved your experience with us. We hope to have the pleasure of seeing you again in the future. Kind regards, Juan CORBEAU, General Manager

Dear Guest Thanks for your high rating of our hotel. We're happy to hear we hit the mark for you. Thank you again. We look forward to welcoming you again. Best regards, Juan CORBEAU, General Manager

Dear Hugo, Thank you for this positive rating. We are glad your stay was perfect. Thank you again. We look forward to welcoming you back. Best wishes for 2022, Juan CORBEAU, General Manager

Dear Jesus, We would like to thank you for sending us your high rating. We are glad we met your requirements. Thank you again. We look forward to the pleasure of seeing you again in the future. Kind regards, Juan CORBEAU, General Manager

Dear Seok, Thank you for taking the time to share your review. We regret to read that we fell short of the high standards expected of us and which we usually maintain. Our team is available 24 hours a day and we urge guests to let us know of any such issues, so we may rectify them immediately. Nevertheless, we will address your comments with our housekeeping department. We hope to welcome you back. Best wishes, Juan CORBEAU, General Manager

Dear Eris, Thanks for your rating. We regret that not everything was to your satisfaction. We would appreciate it if you could provide us with some more information. We look forward to welcoming you back. Best regards, Juan CORBEAU, General Manager

Dear Defrim, We acknowledge with thanks your rating about your recent stay. We are glad that we met your expectations. We would welcome your suggestions on how we could improve your experience. Best regards, Juan CORBEAU, General Manager

Dear Qiao, Thanks for sending us this rating of your stay. We regret that all your expectations were not met. We would certainly like to learn more about that in a private message. We look forward to welcoming you again. Best regards, Juan CORBEAU, General Manager

Dear Mohammad, Thank you for this positive feedback. We are so glad that everything met your expectations during your stay with us. We hope we have the pleasure of seeing you on many more occasions. Best regards, Juan CORBEAU, General Manager

Dear Guest, Thank you for sharing this positive feedback of your stay. We are delighted to know you made the most of your time with us and appreciated the calmness of the site. Thank you again; we look forward to welcoming you back in the future. Kind regards, Juan CORBEAU, General Manager

Dear Guest, We would like to thank you for taking the time to share your experience. It is a pleasure to know that you had such a quiet and relaxing stay. We are also happy that you appreciated our cosy and well-organized rooms. Your feedback inspires us to continue to maintain our high standards. We hope that we will have the pleasure of welcoming you back on a return visit. Kind regards, Juan CORBEAU, General Manager