Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor
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Reviews of Comfort Inn Brandon

2.5 out of 5
Comfort Inn Brandon
925 Middleton Ave, Brandon, MB

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1003 reviews" "
Rating 8 - Good. 401 out of 1003 reviews" "
Rating 6 - Okay. 134 out of 1003 reviews" "
Rating 4 - Poor. 84 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were nice to me
Stayed 1 night in May 2024

4/10 Poor

Johnathan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No wifi for my whole stay and the staff did not care to fix it. Owners spoke extremely broken english and would give up if i asked them to repeat themselves. Adjoining rooms to the reception area were either damaged, dirty, or gutted. Drunkards and addicts go in to cash in (casino?) tickets/vouchers and smoke (various things) outside. It did not feel safe. The room was of average cleanliness but i noticed the door trim and the security bolt showed signs of the door being kicked in repeatedly. A cheap room, but it wasnt worth it. Never again
Stayed 3 nights in May 2024
Response from Linda on May 23, 2024
I think you may have the wrong hotel. we are the Comfort Inn in Brandon. I pulled out your file and your reservation was cancelled meaning you did not checked in with us. Another thing, we do not have a Casino.

10/10 Excellent

chris

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Hotel was in a great loction, it could use some up keep My patio door had no handle lol
Stayed 2 nights in May 2024
Response from Linda on May 21, 2024
Thank you for your recent stay with the Comfort Inn in Brandon. Rest assure that your issue will be dealt. Looking forward to have more business with you.

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Linda on May 23, 2024
Thank you for your recent stay at the Comfort Inn in Brandon. Looking forward to have more businesds with you

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff who admitted me was absolutely delightful. She was very accommodating and sorted out a room for me to be on the first floor. Location is very convenient immediately adjacent to trans highway allowing for easy access to amenities along the way. Room is clean and provides a fridge and a microwave in the event I would need it.
Stayed 1 night in May 2024
Response from Linda on May 16, 2024
Thank you for your recent stay with us. Our front desk staff are really trying their best to offer excellent customer service to our guest. Looking forward to have more business with you

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
located right on the highway
Stayed 1 night in May 2024
Response from Linda on May 16, 2024
Thank you for your recent stay with us and looking forward to have more business with you

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in May 2024
Response from Linda on May 16, 2024
Thank you for your recent stay with the Comfort Inn in Brandon. Positive feedback like this keeps us more motivated to render the best customer service. Looking forward to have more business with you.

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Linda on May 23, 2024
Thank you for your recent stay at the Comfort Inn in Brandon

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Linda on May 23, 2024
Thank you for your recent stay with us and looking forward to have more business with you

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful
Stayed 1 night in May 2024
Response from Linda on May 14, 2024
Thank you for your recent stay at the Comfort Inn in Brandon. We do appreciate your positive feedback and we are looking forward to have more business with you.

4/10 Poor

Marvin

Lack room service/ no change of towels, garbage removal or housekeeping
Stayed 7 nights in May 2024
Response from Linda on May 9, 2024
Thank you for your recent stay with the Comfort Inn in Brandon. On behalf of the management and staff, we sincerely apologized that your stay didn't meet your standards. Rest assure, I will be discussing this to our housekeeping department so this situation will not happen again in the future.

6/10 Okay

Patrick, Sherwood Park

Business traveller
Disliked: Staff & service
Most recent stay at this Comfort Inn was actually a no-stay due to booking problem. I was still charged for my stay though they had no room for me. I won't give this hotel my future business.
Stayed 1 night in Feb 2024
Response from Linda on May 9, 2024
Hi Patrick,You booked this reservation thru Expedia and it"s only for 1 night which is arrival date Feb 26 and checking out on Feb 27th.I pulled out your folio and the Reg Card was signed by you. In my opinion, we the management and staff did the right thing. However, if you still have an issues, the best to contact is the Expedia where you booked this reservation.Thank you.

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Linda on May 8, 2024
Thank you for your recent stay with the Comfort Inn Brandon. Positive feedbacks like this keep us more motivated to continously deliver good customer service.

10/10 Excellent

Cristina

It was fine
Stayed 1 night in May 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. On behalf of our staff, we would like to say thank you for your positive feedback,

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely service
Stayed 1 night in May 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. On behalf of our management and staff, we would like to say thank you for the positive feedback.

8/10 Good

Anita

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Apr 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. Looking forward for more business relationship with you

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, comfortable beds, staff was great
Stayed 1 night in Apr 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. On Behalf of the management and staff, thank you for the nice feedback. It keeps us more motivated to continue rendering good customer service to all our guest.

8/10 Good

rong

Liked: Staff & service, property conditions & facilities
Easy access
Stayed 1 night in Apr 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. Hoping for more business relationship with you. Regards.

2/10 Terrible

Laura

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Linda Delapena on Apr 26, 2024
Dear Guest, Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Lance, Mattawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price - thanks
Stayed 1 night in Apr 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. Hoping to look forward for more business relationship with you. Regards

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location clean good breakfast options
Stayed 1 night in Apr 2024
Response from Linda on May 8, 2024
Thank you for your recent stay at the Comfort Inn Brandon. Hoping to look forward for more business relationship with you. Regards.

4/10 Poor

Curtis

Travelled with partner
I had to pay $230.00 queen bed, very basic, 1980’s hotel. Clean but $100 max should be paid. One of 3 rooms left in the city and choice was very limited.
Stayed 1 night in Apr 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Marialys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Erika

Travelled with partner
Were told breakfast was at 6:30 am , when got there in morning shortly after 6:30 was told be staff it wasn’t till 7 and TOLD ( not asked) to leaving dining room and wait in lobby if so desire. Every time someone closed there room door you could hear it in your room… it sounded like something dropping with a loud bang. We won’t stay there again.
Stayed 1 night in Apr 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Kindly note that the breakfast hours of operation is mentioned in front of the breakfast room. We hope to see you again soon.

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little loud in the hallways but overall good
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Craig

Stayed 1 night in Apr 2024
Response from Linda on May 8, 2024
Thank you for your feedback. Hoping to look forward for more business relationship with you. Regards.

8/10 Good

Eugene

Liked: Amenities
Room was very comfortable but was right at the top of the stairs that had a self closing door. You could hear that close every time someone came upstairs to their room. Room was clean, the hall and stairs were dirty. Breakfast was good, maybe a little smaller than other continental breakfasts at a Super 8 or others. Good value and bed was very good.
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Christina

Initial experience excellent. Very helpful very overall friendly front staff. Handle on bath tub to get water was broken., not ideal. Sink and toilet did not drain well, was in water over ankle showering. Breakfast was good but 1 server on duty could not keep up to replenishing number of people at breakfast, so many items empty and no seats.
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
It does still have a smoke smell in the washroom but clean and friendly service
Stayed 2 nights in Feb 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

4/10 Poor

Tracey

Travelled with group
Disliked: Property conditions & facilities
There was no soap in the room. The staff was less than pleasant. The motel was run down and not up to the standards of a Comfort Inn/Choice Hotel.
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk out to my car from the room
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Brandon

Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of piled up snow in parking lot limiting parking. Bed was a bit hard. Otherwise a decent stay
Stayed 2 nights in Mar 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and room.
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Upgraded rooms. Friendly staff
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Rahmael

Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Apr 15, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Kyle

Travelled with partner
Beds not too comfortable
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok for an older hotel. The breakfast was not very good. Cold
Stayed 2 nights in Mar 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

8/10 Good

Paz jr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great considering the price. The common area is a little outdated but it’s all good
Stayed 1 night in Mar 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

6/10 Okay

Derek

Disliked: Cleanliness
Room wasn't properly cleaned.
Stayed 1 night in Mar 2024
Response from Front Desk MNG on Mar 5, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. we want to apologizes for any inconveniences you had during your stay with us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 Terrible

david, christopher lake

Stayed 1 night in Mar 2024
Response from Front Desk MNG on Mar 5, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. we want to apologizes for any inconveniences you had during your stay with us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, clean
Stayed 2 nights in Feb 2024
Response from Front Desk MNG on Mar 1, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Zachary

Liked: Cleanliness, staff & service
Got a call from the front desk while still driving out to Brandon I appreciate the check that I was still on my way
Stayed 1 night in Feb 2024
Response from Front Desk MNG on Feb 24, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the weekend price
Stayed 2 nights in Feb 2024
Response from Front Desk MNG on Feb 21, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were okay but the traffic noise was loud in the room we stayed in. Other than that all was good.
Stayed 1 night in Feb 2024
Response from Front Desk MNG on Feb 9, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Janice

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Desk MNG on Feb 9, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Dominic

Stayed 1 night in Jan 2024
Response from Chinnu Joseph on Mar 27, 2024
Dear Guest,Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk MNG on Jan 27, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

marleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish that the motel had a evelvator but thet moved my room for me which was great . I think builders of hotels need to know that not everyone can climb stairs. they to consider more mobility options for the older people
Stayed 1 night in Jan 2024
Response from Front Desk MNG on Jan 27, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. we want to apologizes for any inconveniences you had during your stay with us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Monica

Easy parking
Stayed 1 night in Jan 2024
Response from Front Desk MNG on Jan 26, 2024
Thank you for taking the time to leave feedback regarding your recent stay at Comfort Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.