We arrived to the property at 7:00 pm and there was an active construction within the townhouse location. Across the street and to the side same development. Hammering, air compressors. Music. General construction noise and it continued to 9:00 pm We could not open windows or doors due to the high level of noise. We contacted the host/owner and asked for discount since the description did not alert to construction noise and projects. Incorrect description The host was extremely rude and said we could leave and she would refund. That was not an option since it was late evening and no where to go. Two names were listed to contact one being her husband who we also reached out to and she told me not to contact him. Anyway they both were rude and evasive to the situation. She said it was not her problem and that I would have to contact VRBO and make the request for a partial refund. Get it. They made us, the guests do all the leg work. We paid for one night at full rate, no discount given and we cancelled the next day with a partial refund. They made no action to help with our concern. Did not apologize and they made us prove that the situation had occurred by providing photos of the construction. The owners did not live nearby. They also wanted us to tell construction workers to stop, which certainly would not be the guests responsibility