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Rustic & Cozy Getaway |Amazing Cave-inspired +Pool

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Located in Banff's Uptown District, this Rustic & Cozy Getaway offers a warm mountain retreat with a cave-inspired grotto featuring a hot tub and sauna. Guests enjoy free local Roam Bus service and are close to the Banff National Park Information Centre.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Parking available
  • Laundry

About the area

Located in Uptown District, a neighborhood in Banff, this hotel is in the mountains. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Victoria Glacier and Banff Park Museum are also worth visiting. Visit our Banff travel guide
Map
Banff, AB

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 km
  • Banff_VictoriaGlacier_553248621532864053_05
    Victoria Glacier
    2 min walk - 0.2 km
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    10 min walk - 0.9 km
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    11 min walk - 0.9 km
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    11 min walk - 1.0 km

Getting around

  • Banff Station
    14 min walk

Restaurants

  • The Canadian Brewhouse
    10 min walk
  • The Old Spaghetti Factory
    11 min walk
  • A&W Canada
    8 min walk
  • PARK Distillery Restaurant + Bar
    11 min walk
  • Evelyn's Coffee Bar
    11 min walk

About this property

Rustic & Cozy Getaway |Amazing Cave-inspired +Pool

Hotel near Banff Centre for Arts and Creativity
Take advantage of laundry facilities, a sauna, and a hot tub at Rustic & Cozy Getaway |Amazing Cave-inspired +Pool. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises and an elevator
Room features
All guestrooms at Rustic & Cozy Getaway |Amazing Cave-inspired +Pool boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers and soap
  • TVs with cable channels
  • Heating and phones

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Rooftop pool
Otter Hotel
Uptown District
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,744 reviews
The price is CA $291
CA $329 total
includes taxes & fees
Apr 30 - May 1
Otter Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access

Things to do

  • Hot tub
  • Sauna

Conveniences

  • Laundry facilities

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation

Property is also known as

33-1993

Frequently asked questions

Is Rustic & Cozy Getaway |Amazing Cave-inspired +Pool pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Rustic & Cozy Getaway |Amazing Cave-inspired +Pool?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Rustic & Cozy Getaway |Amazing Cave-inspired +Pool on Apr 30, 2026 start from CA $211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Onsite parking is available at the property.

What time is check-in at Rustic & Cozy Getaway |Amazing Cave-inspired +Pool?

Check-in begins at 4:00 PM.

What time is check-out at Rustic & Cozy Getaway |Amazing Cave-inspired +Pool?

Check-out is at 11:00 AM.

Where is Rustic & Cozy Getaway |Amazing Cave-inspired +Pool located?

Located in Uptown District, this hotel is within a 15-minute walk of Victoria Glacier, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Banff Centre for Arts and Creativity and Canadian Ski Museum West are also within 15 minutes. Banff Station is 14 minutes by foot.

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Reviews

Rustic & Cozy Getaway |Amazing Cave-inspired +Pool Reviews

9.6

Exceptional

10

Cleanliness

10

Location

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

10/10 Excellent

Danny D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Made our girls getaway special

r stay was amazing, I took my 15-year-old daughter for our very first girls trip to Banff and this hotel was above and beyond all our expectations! The service was amazing, The room was clean and well layed out. Its within close walking distance to the main street whixh was very handy. The hot tub was so fun, The facilities were clean and the feeling of sitting in an underground yet open air cave was a very cool experience, We absolutely would stay there again
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Brittney

Liked: Cleanliness, property conditions & facilities, communication
Pros-Location was great. Rustic feel. Staff was very helpful. Public transportation stop right outside hotel. Very walkable to downtown. Cons-noisy, walls between rooms were thin. Could hear neighbors next door/upstairs. Single bed room was quite small. Only one machine for whole complex. No way to keep drinks cold in room, I.e. small refrigerator in room. Elevator always smelled like exhaust and made some not so confidence instilling sounds when approaching a few of the floors.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Nicole M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Place was clean and convenient to all of the sites. Staff were very friendly.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Cindy B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Review

All good except poor lighting in bathroom
Stayed 4 nights in Jan 2024