Title: Mercure Pont d'Avignon Centre (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=601802&destination=Avignon%2C+Vaucluse%2C+France&selected=3580&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Pont d'Avignon Centre Art and nature blend at this eco-certified retreat where guests can play a round on the 18-hole golf course or enjoy local cuisine in a historic setting ## Photo gallery for Mercure Pont d'Avignon Centre ![Bar (on property) - Mercure Pont d'Avignon Centre (Avignon)](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/abee53ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Meeting facility - Mercure Pont d'Avignon Centre (Avignon)](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/1754df78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually furnished, desk, blackout drapes - Mercure Pont d'Avignon Centre (Avignon)](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/863d1e05.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, individually furnished, desk, blackout drapes - Mercure Pont d'Avignon Centre (Avignon)](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/bff8cf2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, local cuisine - Mercure Pont d'Avignon Centre (Avignon)](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/3a089551.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Avignon, Mercure Pont d'Avignon Centre combines tranquility with culture. Visitors browse the art gallery, dine at Racine restaurant, shop at designer stores, or relax on the terrace. Guests consistently praise the attentive staff and well-maintained property. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3580&PinnedHotelID=3580&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Privilege Room, 1 Double Bed and 1 Single Sofa Bed ![In-room safe, individually furnished, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/24f3d7ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Room, 1 Double Bed and 1 Single Sofa Bed 8.8 Excellent 5 reviews - 183 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Superior Room (1 Double Bed and 1 Single Sofa Bed) ![In-room safe, individually furnished, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/24f3d7ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (1 Double Bed and 1 Single Sofa Bed) 7.8 Good 6 reviews - 183 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Sofa Bed ### Suite, 1 Double Bed with Sofa bed - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Classic Room, 2 Twin Beds ![In-room safe, individually furnished, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/24f3d7ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds 8.6 Excellent 12 reviews - 161 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Classic Room, 1 Double Bed ![In-room safe, individually furnished, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/3600/3580/24f3d7ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 8.2 Very good 24 reviews - 161 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAvignon-Hotels-Mercure-Pont-DAvignon-Centre.h3580.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAvignon-Hotels-Mercure-Pont-DAvignon-Centre.h3580.Hotel-Information) ## About the area Located in Avignon City Centre, a neighborhood in Avignon, Mercure Pont d'Avignon Centre is next to a golf course and near a train station. Pont Saint-Bénézet and Palais des Papes are notable landmarks and Spirou Provence Park is a popular area attraction. Fort St-Andre and Castle of Châteauneuf-du-Pape are two other places to visit that come recommended. Spend some time exploring the area's activities, including boat tours, golfing, and winery tours. [Visit our Avignon travel guide](https://www.expedia.ca/Avignon.dx601802) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.95189%2C4.80575&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xbpw7Xh3gTWc0y8luclsxZhhyt4=) Rue Ferruce Quartier Balance, Avignon, Vaucluse, 84000 ### What's nearby - ![Pont Saint-Bénézet](https://images.trvl-media.com/place/6310535/d8fc0e04-0e0b-43c4-b559-cb9e76e9561b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rocher des Doms 1 min walk \- 0.1 km - ![Pont Saint-Bénézet](https://images.trvl-media.com/place/6068915/24d4f634-45e0-4606-8c79-a5a8e28334ae.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pont Saint-Bénézet 2 min walk \- 0.2 km - ![Avignon Cathedral](https://images.trvl-media.com/place/6068911/79ebb2c3-74cd-4737-a2ba-f098ffd5ea60.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avignon Cathedral 2 min walk \- 0.2 km - ![Palais des Papes](https://images.trvl-media.com/place/6068905/3f25ec25-1885-4b54-bd1e-56b572fcf648.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palais des Papes 5 min walk \- 0.4 km - ![Festival d'Avignon](https://images.trvl-media.com/place/553248621532496484/0e77220d-843f-4616-b18c-a366bda821c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avignon Festival 12 min walk \- 1.1 km ### Getting around - Avignon Central Station 14 min walk - Avignon (AVN-Caumont) 19 min drive ### Restaurants - Café In and Off 2 min walk - L'Opéra Café 3 min walk - Restaurant La Mirande 5 min walk - La Civette 3 min walk - Cafe Roma 7 min walk ## About this property ### Mercure Pont d'Avignon Centre Upscale hotel near Palais des Papes Located close to Pont Saint-Bénézet and Fort St-Andre, Mercure Pont d'Avignon Centre provides an adjacent golf course, a terrace, and an art gallery on site. The on-site local cuisine fine-dining restaurant, Racine, offers lunch and dinner. In addition to designer stores on site and dry cleaning/laundry services, guests can connect to free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - A banquet hall, smoke-free premises, and free newspapers - An elevator, outdoor furniture, and coworking spaces - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All 88 individually furnished rooms offer perks such as air conditioning, as well as amenities like free WiFi and safes. Other amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and tubs or showers - LCD TVs with cable channels - Wardrobes/closets, free infant beds, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/63400/63316/53c0bedf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Avignon Centre Palais des Papes Avignon City Centre - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 713 reviews CA $173 CA $199 total includes taxes & fees Apr 15 - Apr 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=63316&PinnedHotelID=63316&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 12.9 per person)](https://images.trvl-media.com/lodging/2000000/1150000/1150000/1149978/5951f59b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyriad Avignon Palais Des Papes Avignon City Centre - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Height restrictions apply for onsite parking - Covered self parking on site (EUR 26.80 per day; includes in/out privileges) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Racine ### Things to do - 18-hole adjacent golf course - Art gallery - Bicycle tours - Designer stores - Evening entertainment - Gym - TV in common areas ### Family friendly - In-room crib - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - 6 meeting rooms - Business center - Conference center (2,367 square feet of space) - Coworking space ### Outdoors - Outdoor furniture - Terrace ### Accessibility - Elevator ### More - 1 building - 100% renewable energy - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with cable/satellite channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual furnishings - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from October 20 2025 to April 12 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 18 per person - Covered self parking fee: EUR 26.80 per day (in/out privileges) - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Parking height restrictions apply ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Mercure Pont Mercure Pont d'Avignon Mercure Pont Hotel Mercure Pont Hotel d'Avignon Pont d'Avignon Accor Pont d Avignon Mercure Pont d\`Avignon Hotel Avignon Mercure Pont d'Avignon Centre Hotel Mercure Pont d'Avignon Centre Mercure Pont D'avignon Avignon Mercure Pont d'Avignon Centre Hotel Mercure Pont d'Avignon Centre Avignon Mercure Pont d'Avignon Centre Hotel Avignon ## Frequently asked questions ### Is Mercure Pont d'Avignon Centre pet-friendly? ### How much does it cost to stay at Mercure Pont d'Avignon Centre? ### How much is parking? ### What time is check-in at Mercure Pont d'Avignon Centre? ### What time is check-out at Mercure Pont d'Avignon Centre? ### Where is Mercure Pont d'Avignon Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Pont d'Avignon Centre Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.4 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 305 8 - Good 293 6 - Okay 88 4 - Poor 26 2 - Terrible 12 ## Reviews Verified ### 10/10 Excellent #### Kelly Oct 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avignon Staff were friendly, convenient location for walking to restaurants and places of interest. Lovely town, full of history ##### Kelly Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Siu Kuen Oct 14, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Not qualified to be a 4 star hotel, just like 1-2 star only. Very old and dirty, really need renovation, not worth to pay this price. The good point is the hotel is located in the old town, easy to walk to the sightseeing points. Also there is a very big car park just next to the hotel, very convenient if u have a car. ##### Siu Kuen Stayed 2 nights in Oct 2025 Verified ### 8/10 Good #### TIMOTHY Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was fine and the staff seemed friendly. ##### TIMOTHY Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Karen Jun 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location, helpful and friendly staff, comfortable room ##### Karen Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Melody Nov 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The location and the staff are amazing ##### Melody Stayed 1 night in Nov 2023 Verified ### 10/10 Excellent #### Desiree Ann Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Place to Stay Wonderful stay in a great location. Everything about our time here was perfect. ##### Desiree Ann Stayed 2 nights in Oct 2023 Verified ### 6/10 Okay #### Peter Sep 14, 2025 Liked: Staff & service Disliked: Property conditions & facilities #### No Hotel Parking ! Rather tired and small rooms. Good location for city sites. Parking description is misleading as this is a multi-storey car park with a couple of unloading spaces as you drive in - anyone booking will get an email explaining this but it is certainly NOT the hotels secure car park! ##### Peter Stayed 1 night in Sep 2025 Verified ### 8/10 Good #### Thomas G. May 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort convenient location to explore city ##### Thomas G. Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Annik Aug 27, 2023 Liked: Amenities Nice people, nice pool, nice rooms! ##### Annik Stayed 1 night in Aug 2023 Verified ### 8/10 Good #### Claire Sep 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family stay We had a lovely stay at the hotel, staff were polite and friendly ##### Claire Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Bridget Dec 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing location Amazing location. Easy to park. Breakfast was very good. Staff were very pleasant and helpful. ##### Bridget Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### Melvin Oct 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The restaurant was wonderful. The room was very nice and parking was convenient. ##### Melvin Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Joshua Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Absolutely great location and loved the water refill station on our floor! ##### Joshua Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Robert Aug 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff all around, and wonderfully helpful. ##### Robert Stayed 2 nights in Aug 2023 Verified ### 10/10 Excellent #### Beverly Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best location in Avignon.for visit to the city Best possible location in the city Easy onsite parking garage. rooms comfortable. had English channels on TV easy to walk to Palace and to good restaurants. ##### Beverly Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Victoria Sep 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Salma was amazing and excellent customer services. Highly recommend this place. ##### Victoria Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Rick Sep 24, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly, helpful staff. Comfortable beds. Well supplied room. Convenient to sights and shopping. ##### Rick Stayed 2 nights in Sep 2023 Verified ### 8/10 Good #### michael Aug 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avginon front desk staff was excellent, very friendly and informative ##### michael Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### Catherine Nov 27, 2023 Liked: Cleanliness, staff & service The hotel was in a terrific location. It was quiet and tidy. We had a pretty view. The staff was helpful, especially the bartender who cheerfully opened a bottle of wine for us that we bought at a local winery! ##### Catherine Stayed 3 nights in Nov 2023 Verified ### 10/10 Excellent #### Monica May 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel within walking distance from Palais du Papes, the Pont d’Avignon and old town. Very friendly staff AC does not get turned on during transitional season ##### Monica Stayed 1 night in May 2024 Verified ### 6/10 Okay #### karen Mar 21, 2024 Liked: Cleanliness, staff & service #### Basic and functional Basic functional hotel. Stairs from entrance to check in with no door staff to help with luggage. Rooms were clean and functional. Poorly designed shower got bathroom floor wet. Great location for iconic Avignon landmarks. Simple but adequate breakfast. ##### karen Stayed 3 nights in Mar 2024 Verified ### 8/10 Good #### Geoff Jun 15, 2024 Liked: Cleanliness, amenities A nice hotel within the old city walls with adjacent parking. The carpark was almost full by midday and could be a problem during busy periods. We were too early to check in but the receptionist gave recommendations where to have lunch. The room was prepaid and as expected a credit card was required for any extras, unfortunately the bar staff refused to allow drinks to be charged to the room – the management apologised for this when it was brought to their attention. The room (319) was spotless and well equipped although one of the bedside reading lights was broken and the rain shower didn’t work. ##### Geoff Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Isabela Mar 16, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Good place, but I had a bad experience The hotel enjoys a prime location, conveniently situated near the city's major attractions. Overall, it aligns with the standards expected of a Mercure hotel. Regrettably, I experienced a disappointing lapse in service. After departing for Monaco, I realized I had left my coat in the wardrobe. I requested assistance from the Novotel reception in Monaco, also part of the same hotel chain, to contact the Mercure Pont d'Avignon and arrange for the coat to be forwarded. However, after two days with no action, I was forced to drive back to retrieve the coat myself. This wasted an entire day and cost me around 100 euros. ##### Isabela Stayed 1 night in Feb 2024 Verified ### 6/10 Okay #### Carol Aug 30, 2023 Liked: Cleanliness The rooms are too basic. We booked rooms that were described as having a desk and there was no desk. It would have been impossible to fit in. Rooms were clean but VERY small. The air con was very noisy (couldn’t sleep with it on) so we had to just sleep with the window open and the noise that goes with that when your room over looks the restaurant area. The bar/restaurant staff were very pleasant. Some of the front of house - less so and borderline rude when we were asked on checking out if there were any issues. I said the rooms were very small and misrepresented in the description. They just said it was Expedia’s fault. Great location and the town is lovely. I would not stay again because of the issues described above but Avignon is lovely. ##### Carol Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Luis Jul 4, 2025 Liked: Amenities Excellent hotel ##### Luis Stayed 1 night in Jun 2025 ### Expedia's Latest Trends ### Hotels > - [Hotel des Augustins](https://www.expedia.ca/Aix-En-Provence-Hotels-Hotel-Des-Augustins.h2521236.Hotel-Information) > - [Palm Boutique Hôtel Nice](https://www.expedia.ca/Nice-Hotels-Palm-Hotel.h41681094.Hotel-Information) > - [Hôtel De France](https://www.expedia.ca/Aix-En-Provence-Hotels-Hotel-De-France.h1587145.Hotel-Information) > - [Hotel Byblos Saint-Tropez](https://www.expedia.ca/Sainte-Maxime-Saint-Tropez-Hotels-Hotel-Byblos-Saint-Tropez.h46291331.Hotel-Information) > - [Hôtel Apollinaire Nice](https://www.expedia.ca/Nice-Hotels-Hotel-Ellington-Nice-Centre.h5085.Hotel-Information) > - [Marines Appartement](https://www.expedia.ca/Cogolin-Hotels-Marines-Appartement.h99871820.Hotel-Information) > - [Les Appartements de Babel Vieux Port](https://www.expedia.ca/Marseille-Hotels-Les-Appartements-De-Babel-Vieux-Port.h105164118.Hotel-Information) > - [Charming cosy and sunny apartment in the picturesque port of Nice disctrict](https://www.expedia.ca/Nice-Hotels-Charming-Coy-And-Sunny-Apartment-In-The-Picturesque-Port-Of-Nice-Disctrict.h33585386.Hotel-Information) > - [Van der Valk Hotel Le Catalogne Saint Aygulf](https://www.expedia.ca/Saint-Raphael-Hotels-Van-Der-Valk-Hotel-Le-Catalogne.h8375834.Hotel-Information) > - [Hotel La Villa Port d Antibes & Spa](https://www.expedia.ca/Cannes-Hotels-Hotel-La-Villa-Port-D-Antibes-Spa.h46058402.Hotel-Information) > - [Clos St Pierre de Fraisse](https://www.expedia.ca/Avignon-Hotels-Clos-St-Pierre-De-Fraisse.h22833111.Hotel-Information) > - [Ikonik Jean Medecin](https://www.expedia.ca/Nice-Hotels-Yelo-Hotel.h68060873.Hotel-Information) > - [Hôtel Esprit d'Azur](https://www.expedia.ca/Nice-Hotels-Hotel-Esprit-DAzur.h27399.Hotel-Information) > - [Radisson Hotel Nice Airport](https://www.expedia.ca/Nice-Hotels-Park-Inn-By-Radisson-Nice-Airport-Hotel.h889870.Hotel-Information) > - [Hotel Juana](https://www.expedia.ca/Cannes-Hotels-Hotel-Juana.h974436.Hotel-Information) > - [Best Western Premier Le Patio des Artistes](https://www.expedia.ca/Cannes-Hotels-Best-Western-Plus-Le-Patio-Des-Artistes.h174834.Hotel-Information) > - [Villa Gallici Hôtel & Spa - Relais & Châteaux](https://www.expedia.ca/Aix-En-Provence-Hotels-Villa-Gallici.h536687.Hotel-Information) > - [Hotel Chateau De La Tour](https://www.expedia.ca/Cannes-Hotels-Hotel-Chateau-De-La-Tour.h979394.Hotel-Information) > - [Lovely villa on the Côte d'Azur, 120 meters from the sea.](https://www.expedia.ca/Sainte-Maxime-Hotels-Lovely-Villa-On-The-Cote-DAzur.h106383796.Hotel-Information) > - [Cap d'Antibes Beach Hotel](https://www.expedia.ca/Cannes-Hotels-Cap-D-Antibes-Beach-Hotel.h2668807.Hotel-Information) > - [Aparthotel AMMI Nice Massena (ex Ajoupa)](https://www.expedia.ca/Nice-Hotels-Aparthotel-Ajoupa.h1160401.Hotel-Information) > - [Camping Du Pont D'Avignon](https://www.expedia.ca/Avignon-Hotels-Camping-Du-Pont-DAvignon.h26917113.Hotel-Information) > - [Les Roches Rouges, a Beaumier hotel](https://www.expedia.ca/Saint-Raphael-Hotels-Hotel-Les-Roches-Rouges.h1186182.Hotel-Information) > - [Hôtel Courbet](https://www.expedia.ca/Cannes-Hotels-Hotel-Courbet.h891928.Hotel-Information) > - [City Résidence Avignon](https://www.expedia.ca/Avignon-Hotels-City-Residence-Avignon.h22224705.Hotel-Information) > - [Hôtel Villa des Anges](https://www.expedia.ca/Grimaud-Hotels-Hotel-Villa-Des-Anges.h3843051.Hotel-Information) > - [Hotel West End Nice Promenade](https://www.expedia.ca/Nice-Hotels-Hotel-West-End-Nice-Promenade.h565664.Hotel-Information) > - [DoubleTree by Hilton Nice Centre Iconic](https://www.expedia.ca/Doubletree-By-Hilton-Nice-Centre.h105133737.Hotel-Information) > - [Hotel Helios](https://www.expedia.ca/Cannes-Hotels-Hotel-Helios.h862872.Hotel-Information)