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Reviews of Novotel Auckland Airport

4.5 out of 5
Novotel Auckland Airport
35 Tom Pearce Dr, Auckland International Airport, Auckland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1005 reviews" "
Rating 8 - Good. 244 out of 1005 reviews" "
Rating 6 - Okay. 64 out of 1005 reviews" "
Rating 4 - Poor. 25 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme, Kilbirnie

Liked: Staff & service, property conditions & facilities
Modern luxury hotel
Stayed 1 night in May 2024

10/10 Excellent

Fran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and stay was great. My problem was that I booked a stay(prepaid)through Expedia for the wrong day (May 17) asked Expedia if they could just change to the correct day (May 19)they said I would have contact the hotel, the number on the Expedia site was not valid, I emailed them, they sent me back to Expedia. Expedia said that it was up to the hotel. Back and forth! Never got a resolution. Ended up booking for the correct day and just loosing the $200 I already paid
Stayed 1 night in May 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a brilliant stat and the comfortable beds I’ve ever slept in. Will def be back
Stayed 1 night in May 2024

10/10 Excellent

Xiuli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super close to the international terminal. Technically you just need to walk across the street and here you are!
Stayed 1 night in May 2024

8/10 Good

Helena

Travelled with partner
Efficient and friendly
Stayed 1 night in May 2024

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was one of the most comfortable I have slept in
Stayed 1 night in May 2024

10/10 Excellent

Iuni

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location within the terminal, walkable to your check-in desk!
Stayed 1 night in May 2024

8/10 Good

Trilby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the airport is great, although a bit pricey.
Stayed 1 night in May 2024

10/10 Excellent

Shigemi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport is under rennovation.
Stayed 1 night in May 2024

10/10 Excellent

Jazmin

Travelled with family
Great hotel.
Stayed 1 night in May 2024

4/10 Poor

Duncan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities. Very convenient location, makes the early morning flights easy. Will definitely stay there again.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Murray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All in all a great experience.
Stayed 1 night in May 2024

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable beds. All the amenities needed for a checkin just after midnight. Fantastic breakfast.

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beds - like clouds! Great if you arrive on a late flight. So accommodating with a 24/7 concierge.
Stayed 1 night in Apr 2024

10/10 Excellent

Moana Cerise

Stayed 1 night in Apr 2024

8/10 Good

Mitchell

Liked: Cleanliness
the property being at the footstep of auckland airport is always a plus.
Stayed 1 night in Apr 2024

10/10 Excellent

SEON, AUCKLAND

Stayed 1 night in Apr 2024

8/10 Good

Sreeram, rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to International terminal. Staff were friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent, Bistro also very good, polished waitresses and reception staff.
Stayed 1 night in Apr 2024

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

michael g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and so convenient for early morning flight from Auckland Airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet bed. Decent buffet breakfast. Across the street from the international terminal.
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Travelled with partner
Suitable accommodation for early flight
Stayed 1 night in Apr 2024

10/10 Excellent

Bernadette

Stayed 1 night in Apr 2024

4/10 Poor

Carol

Stayed 1 night in Apr 2024

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness
“Did what it said on the tin” walking distance to international airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharen

Stayed 1 night in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how close it was to the international terminal & room was lovely & comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent airport hotel as very quiet, clean and friendly. Great breakfast buffet too. Have stayed twice now and will again. Family of 2 adults and 2 children.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As far as airport properties go it’s OK. The kitchen is unable to cater for so many guests so be prepared for a long wait and very average dining for the price. It’s very clean but the room is not very well laid out for suitcases and the aircon was either too cold, warm or noisy. Fine for 1 night stays and business travellers but plan you eating somewhere else until they fix the kitchen, the restaurant fills up like a cruise ship buffet full of hungry boomers.
Stayed 1 night in Apr 2024

10/10 Excellent

Shinya, Santa Monica

Stayed 1 night in Apr 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly convenient- wonderfully comfortable!
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novetel is right in the Auckland airport even though there is building going on within the airport you do not hear any noise. We had dinner at their in house restaurant last night and the food was delious. Biggest problem was getting parking for our guests as the carparks are torn up for renovations and the hotel staff did not know where they could park. The bathroom in the room wad surpurb and the shower was wondeful I would recommend hotel to any one who is travelling overseas.
Stayed 1 night in Apr 2024

8/10 Good

gabriele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right across from international terminal. Staff is very friendly and helpful . Very comfortable rooms and good dining options
Stayed 2 nights in Apr 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay after a flight cancellation. Incredibly quiet!
Stayed 2 nights in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, room spotless, bed super comfy, no plane noise. Gave four stars for area around property because of construction but that is not the fault of the hotel. You couldn’t be any closer to the airport very easy to drop rental car off, walk to hotel and then straight across to the international terminal. Great for an early morning flight. The room was nicely stocked with shampoos, etc. and the minibar and coffee area was thoughtfully supplied. Would stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Eddy, Madison

Stayed 1 night in Apr 2024

8/10 Good

Sunshine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Marguerite

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult signage on the approach, I missed the entrance on the first pass and had to go around again. And on leaving was unable to make the tight turn after the drop off and had to back up and go the other way. Easy enough in a small to medium car but in anything bigger very tight. The hotel was great in all other respects.
Stayed 1 night in Mar 2024

10/10 Excellent

Kourtney, Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to airport. Wonderful breakfast. Clean, modern rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Ben, Eden Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived into Auckland after midnight and it was great to be able to walk to the Novotel where we were warmly welcomed. The room was great as was the gymnasium. The breakfast buffet was bountiful and tasty.
Stayed 2 nights in Mar 2024