Search Apartment Rentals in Astana

"The host ignored our emails prior to us arriving and then didn't provide enough information for us to find the apartment (no apartment number or instructions about how to access the apartment), so we were left on the street at 11.30pm with no phone, no way to contact the host and no way to get anywhere else. An absolute nightmare. Thankfully Astana is a safe city with friendly people who helped us find a hotel. I'm still not sure it wasn't a scam but we did get our money back - after we returned...

"The property owner said that they have never worked with Expedia so we paid full amount and stayed without apartment!!! I want my money back asap"

"Als ich frühmorgens ankam, gab es keine Wohnung, an den beiden Telefonnummern konnte ich niemanden erreichen und erst die Polizei konnte den Vermieter ausfindig machen. Dieser behauptete, ich hätte die Wohnung nicht bezahlt (was nicht stimmte) und so sei sie storniert worden. Auf polizeilichen Druck stellte sie mir eine alternative Unterkunft in der Nähe des Kongresszentrums zur Verfügung, die akzeptabel war. Die Zahlung für die gebuchte Wohnung wurde zurückerstattet.Hätte die ganze Aufregung...

"The communication with the host was very difficult. Could not find the place or the host for several hours. Still cleaning a 10pm when we arrive. Advertising 4 adults: it only had one bed room and no supplies (kitchen or bathroom). A very poor experience. "