Title: The Ritz-Carlton, Astana - Latest Hotel Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Astana Art Deco hotel with 2 restaurants and a full-service spa ## Photo gallery for The Ritz-Carlton, Astana ![2 restaurants, international cuisine - The Ritz-Carlton, Astana (Astana)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/1bc6bd08.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/6F041AF43BE87A195BD3F075922F344A/b1327390-a1ad-4d5e-9e42-cbfd0ccf6139-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view) | Living room - The Ritz-Carlton, Astana (Astana)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/f51974f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Ritz-Carlton, Astana (Astana)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/5f7435e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Ritz-Carlton, Astana (Astana)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/0748a1ea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Astana creates a serene atmosphere with its beautiful garden and indoor pool. Guests can enhance their stay with rejuvenating body scrubs or massages at the Ritz Carlton Spa, making this a perfect place to recharge after exploring the city. ## Reviews 9.8 Exceptional ## Popular amenities - Bar - Pool - Pet-friendly - Breakfast available - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 4 - Dec. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 5 - Dec. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17272585&PinnedHotelID=17272585&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Deluxe Room, 1 King Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/d881e7ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Shower/tub combination Private bathroom Designer toiletries - 430 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 1 King Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/d881e7ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Blackout drapes/curtains Shower/tub combination Private bathroom - 430 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed (View) ![Junior Suite, 1 King Bed (View)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/a7453a26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed (View) ### Highlights Separate sitting area Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Hair dryer Bathrobes - 807 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 Bedroom ![Executive Suite, 1 Bedroom | Living area](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/bf21c2dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Blackout drapes/curtains - 1238 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Carlton Suite, 1 King, Non Smoking (City View) ![Carlton Suite, 1 King, Non Smoking (City View)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/w3994h2667x0y0-3b18e92e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Carlton Suite, 1 King, Non Smoking (City View) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Blackout drapes/curtains - 1668 sq ft - Sleeps 3 - 1 King Bed ### View all photos for The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view) ![The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/0e4bf930.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Blackout drapes/curtains - 2906 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Room, 2 Queen Beds, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/dfab6274.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Shower/tub combination Private bathroom Designer toiletries - 431 sq ft - City view - Sleeps 3 - 2 Queen Beds ### View all photos for Club Room, 2 Queen Beds, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/dfab6274.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Queen Beds, City View ### Highlights Soundproofed Air conditioning Club Lounge Free cribs/infant beds TV Blackout drapes/curtains Shower/tub combination Private bathroom - 431 sq ft - City view - Sleeps 3 - 2 Queen Beds ### View all photos for Grand Room, 1 King Bed, City View ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/18000000/17280000/17272600/17272585/w3983h2667x0y0-9505e0be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Free cribs/infant beds TV Blackout drapes/curtains Shower/tub combination Private bathroom Designer toiletries - 431 sq ft - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNur-Sultan-Hotels-The-Ritz-Carlton.h17272585.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNur-Sultan-Hotels-The-Ritz-Carlton.h17272585.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.12474%2C71.43230&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zho75007FAKJ52ZiljM7YsE5-Ro=) 16 Dostyk Street, Astana, 010016 #### What's nearby - Bayterek Tower \- 5 min walk \- 0.5 km - Singing Fountain \- 5 min walk \- 0.5 km - Parliament of Kazakhstan \- 9 min walk \- 0.8 km - Kazakhstan Ministry of Foreign Affairs \- 10 min walk \- 0.9 km - Kazakhstan Central Concert Hall \- 10 min walk \- 0.9 km #### Getting around - Astana Railway Station - 25 min drive - Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive #### Restaurants - ‪MADO - ‬10 min walk - ‪Өzen - ‬3 min walk - ‪Mökki - ‬3 min walk - ‪Starbucks Reserve - ‬1 min walk - ‪Lou Lou - ‬7 min walk ## About this property ### The Ritz-Carlton, Astana Luxury hotel near Parliament of Kazakhstan Located close to Singing Fountain and Bayterek Tower, The Ritz-Carlton, Astana provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body wrap, a hot stone massage, and a facial at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self parking - Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station - A ballroom, massage treatment rooms, and concierge services Room features All 157 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Other amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with designer toiletries and shower/tub combinations - 1-inch TVs with cable channels - Recycling, coffee/tea makers, and heating ## Similar properties ![1 bedroom, Frette Italian sheets, premium bedding, down comforters](https://images.trvl-media.com/lodging/18000000/17480000/17477200/17477113/a17eafe1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Astana Yesil District - Pool - Spa - Parking included - Free WiFi 9.8 Exceptional 52 reviews CA $222 CA $249 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=17477113&PinnedHotelID=17477113&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/43000000/42510000/42505000/42504934/6271794e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Astana Hotel Yesil District - Pool - Spa - Pet-friendly - Kids pool 9.6 Exceptional 80 reviews CA $179 CA $200 total includes taxes & fees Dec 6 - 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Parking included - Free WiFi - Restaurant 8.8 Excellent 186 reviews CA $111 CA $125 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=7394518&PinnedHotelID=7394518&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception hall](https://images.trvl-media.com/lodging/6000000/5180000/5171900/5171833/4f079e16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beijing Palace Soluxe Hotel Astana Yesil District - Pool - Spa - Kids pool - Parking included 8.0 Very good 36 reviews CA $163 CA $186 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=5171833&PinnedHotelID=5171833&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/119000000/118900000/118896200/118896120/94816570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasis apartments near Botanic Garden Yesil District - Kitchen - Washer - Dryer - Pet-friendly 8.0 Very good 2 reviews CA $54 CA $60 total includes taxes & fees Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=118896120&PinnedHotelID=118896120&HadPinnedHotel=true®ionId=-1&adults=2) ![Body treatments, body scrubs, facials, manicures and pedicures](https://images.trvl-media.com/lodging/5000000/4920000/4913700/4913626/99a8f185.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jumbaktas Hotel Yesil District - Pool - Breakfast included - Spa - Parking included 8.2 Very good 56 reviews CA $129 CA $144 total includes taxes & fees Dec 9 - Dec 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=4913626&PinnedHotelID=4913626&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Electric car charging station on site - 24-hour roundtrip airport shuttle on request for a surcharge - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: KZT 24,000 for adults and KZT 12,000 for children - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Ozen ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Sauna - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - Business center - Conference center (15,070 square feet of space) - Meeting rooms ### Outdoors - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height electrical outlets in bathroom - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 26 floors - Art Deco architecture - Ballroom - Banquet hall - Biodegradable drinking straws available - Built in 2017 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic drinking straws - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 1-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Mobile key entry - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:30 PM Early check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of KZT 50000 per pet (varies based on length of stay) Welcoming dogs and cats only 1 total (up to 22 lbs per pet) ### Children and extra beds Children are welcome Children aged 12 and younger eat free breakfast Rollaway/extra beds are available for KZT 20000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately KZT 24000 for adults and KZT 12000 for children - Airport shuttle fee: KZT 30000 per vehicle (one-way) - Pet fee: KZT 50000 per pet (varies based on length of stay) - Rollaway bed fee: KZT 20000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 18 years old are not allowed in the spa without adult supervision ### Property is also known as Ritz-Carlton Astana Hotel Ritz-Carlton Astana Ritz Carlton Astana Nur Sultan Ritz-Carlton Astana Hotel Nur-Sultan Ritz-Carlton Astana Nur-Sultan Hotel The Ritz-Carlton, Astana Nur-Sultan Nur-Sultan The Ritz-Carlton, Astana Hotel The Ritz-Carlton, Astana Nur-Sultan Ritz-Carlton Astana Hotel Ritz-Carlton Astana Hotel The Ritz-Carlton, Astana The Ritz Carlton Astana Ritz Carlton Astana Nur Sultan Ritz-Carlton Astana Hotel Nur-Sultan Ritz-Carlton Astana Nur-Sultan Hotel The Ritz-Carlton, Astana Nur-Sultan Nur-Sultan The Ritz-Carlton, Astana Hotel The Ritz-Carlton, Astana Nur-Sultan Ritz-Carlton Astana Hotel Ritz-Carlton Astana Hotel The Ritz-Carlton, Astana The Ritz Carlton Astana Ritz Carlton Astana Nur Sultan Ritz-Carlton Astana Hotel Nur-Sultan Ritz-Carlton Astana Nur-Sultan Hotel The Ritz-Carlton, Astana Nur-Sultan Nur-Sultan The Ritz-Carlton, Astana Hotel The Ritz-Carlton, Astana Nur-Sultan Ritz-Carlton Astana Hotel Ritz-Carlton Astana Hotel The Ritz-Carlton, Astana The Ritz Carlton Astana ## Frequently asked questions ### Does The Ritz-Carlton, Astana have a pool? ### How much does it cost to stay at The Ritz-Carlton, Astana? ### Is The Ritz-Carlton, Astana pet-friendly? ### How much is parking? ### What time is check-in at The Ritz-Carlton, Astana? ### What time is check-out at The Ritz-Carlton, Astana? ### Does The Ritz-Carlton, Astana provide a shuttle to the airport? ### Where is The Ritz-Carlton, Astana located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Astana Reviews ## Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 54 8 - Good 2 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ### 10/10 Cleanliness ### 9.8/10 Staff & service ### 9.6/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Verified traveller Jun 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Hotel Everything was just perfect, room is so comfortable and clean, service and food are amazing, staff is super friendly and professional. ##### Verified traveller Stayed 3 nights in May 2025 ### 10/10 Excellent #### Tim May 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Extremely impressed with service , level of comfort and friendliness of all staff at the hotel. ##### Tim Stayed 2 nights in May 2025 ### 10/10 Excellent #### Konstantin Jul 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around a great hotel ##### Konstantin Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Tarik May 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel and next level down five stars ##### Tarik Stayed 1 night in May 2025 ### 10/10 Excellent #### Milagros Nov 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself is beautiful and the people working there are really kind and caring all time. Its really conveniently located and food there or around is good. ##### Milagros Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Konstantin Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A true 5 star property ##### Konstantin Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ilja Jan 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, incredible experience ##### Ilja Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Dinara May 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome stay The experience was great and the hotel staff were very friendly. Our room was on the 16th floor with stunning view. ##### Dinara Stayed 4 nights in May 2024 ### 10/10 Excellent #### Valentina Jun 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is amazing! The service and stuff outstanding! ##### Valentina Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Ahmed Sep 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was outstanding ##### Ahmed Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Joost Mar 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Joost Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### John Oct 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best hotel ever, Asan was the best! He had a cake specially made for me after Team USA competed. Best hotel!!! ##### John Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Larissa Jan 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short business trip stay Beautiful new Ritz Carlton hotel in Astana, excellent services, attention to every detail. ##### Larissa Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Rayan Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall, excellent hotel. However, the service falls short of the standard expected at Ritz hotels. Some staff members appeared to lack proper training. ##### Rayan Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Alexander Feb 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in Astana. It is very good hotel from all sides. It is very clean. Personnel is very friendly. I have nothin negative to say. ##### Alexander Stayed 7 nights in Feb 2023 ### 10/10 Excellent #### kanysh May 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel,only minus is condition of curtains. ##### kanysh Stayed 1 night in May 2023 ### 10/10 Excellent #### JOHN ROBERT H Sep 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Staff in the Astana Ritz-Carlton were EXTREMELY helpful. Conscierge Arman booked a trip to a smaller city. Kamilla, from that small city, wrote descriptions of sites and made helpful recommendations. Damili from that small city, supported with advice. Azimat at the front desk was helpful and courteous. ##### JOHN ROBERT H Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Jessica May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful surprises short stay in Astana My brother and I had a wonderful experience staying in the Ritz Carlton Astana club room. The room is spacious and have a luxurious modern decoration throughout especially the bathroom with double sinks and lightings. A special shout out to the club lounge staffs who are all very attentive and meet all our needs throughout our stay. They all have gone higher and beyond our expectations in remembering our names and what we have ordered previously. They have made our short stay extra special by preparing some small goodbye gifts for us based on our casual conversation that this is our first visit to Kazakhstan. This is very much appreciated and cherished. We will stay in Ritz Carlton Astana again if we come back to this city and have high expectations on all other Ritz Carlton hotels and Marriott Bonvoy range around the world ![Well thought Kazakh gifts and some warm wishes from the club lounge team](https://a.travel-assets.com/ugc/hotel-reviews/fd76ec75-816e-46eb-bf44-88f4d07cfe93-1748082903193.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 2 nights in May 2025 ### 10/10 Excellent #### Hermann Apr 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Probably the best option in Astana, especially if you want to be sure the quality is where you expect it. Not cheap, but you get what you pay for. Club Lunge is not worth the upgrade. Breakfast very good even on Ritz standards. Staff is very friendly and good wot work with. On-site restaurants are decent, Selfie on 18th worth mentioning for the impressive wine-list and splendid views of the city. Definately will be back when in Astana. ##### Hermann Stayed 2 nights in Apr 2023 ### 6/10 Okay #### Dmitry Jul 21, 2024 Liked: Cleanliness, staff & service, amenities There is a night club on the third floor, which has a an open air bar and dance floor. Horrible loud music which you can hear in your room. No matter what floor you are on. Make sure to ask for the room which does not face this place ##### Dmitry Stayed 2 nights in Jul 2024 ### 8/10 Good #### Judith Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the employees were extremely helpful. They called me by name and were very friendly. I had reserved a city view room but got a room with a view of the outside maintenance shack. My bathroom had a shade with spaces on each side where I could see out to the shed and several times saw the employee going in and out of the shed. I never felt comfortable in the bathroom or shower. Not acceptable for the Ritz Carlton. ##### Judith Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Dmitry Jul 27, 2024 Disliked: Staff & service When my wife and my son arrived at the property early in the morning they were told to sit at the lobby because their rooms were not ready. The problem was that the rooms were booked and paid for the whole day prior to their arrival. When I called up the property to resolve the matter all of the managers were too busy to talk to me. Avoid this hotel ##### Dmitry Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Christian Apr 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfekter Aufenthalt Grossartige Infrastruktur, herzliches und sehr hilfsbereites Personal. Alles top! ##### Christian Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Joost Feb 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceeding expectations ##### Joost Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller Sep 25, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was such a wonderful stay! ##### Verified traveller Stayed 1 night in Sep 2020 ## Expedia's Latest Trends ### Hotels > [Lake Hotels in Ontario](https://www.expedia.ca/Destinations-In-Ontario-Lake-Hotels.0-0-d11178-tLakeHotels.Hotel-Filter-Destinations) > > [Park Place Motel & Suites](https://www.expedia.ca/Belleville-Hotels-Park-Place-Motel-Suites.h10241460.Hotel-Information) > > [Hotels near Ganges Marina](https://www.expedia.ca/Ganges-Marina-Hotels.0-l6193637-0.Travel-Guide-Filter-Hotels) > > [Du Lac et Du Parc Grand Resort](https://www.expedia.ca/Riva-Del-Garda-Hotels-Du-Lac-Et-Du-Parc-Grand-Resort.h19471.Hotel-Information) > > [Hotel Riu Palace Peninsula - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Peninsula-All-Inclusive.h4862726.Hotel-Information) > > [CABINN Copenhagen](https://www.expedia.ca/Copenhagen-Hotels-CABINN-Copenhagen.h35715279.Hotel-Information) > > [Hotels in London](https://www.expedia.ca/Heathrow-Airport-Hotels.0-aLHR-0.Travel-Guide-Filter-Hotels) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [Porto Vento](https://www.expedia.ca/Ixtapa-Hotels-Porto-Vento.h31927291.Hotel-Information) > > [Hotels near Ryerson University](https://www.expedia.ca/Ryerson-University-Hotels.0-l6072461-0.Travel-Guide-Filter-Hotels) > > [Hotels with Free Parking in Dorval](https://www.expedia.ca/Dorval-Hotels-Hotels-With-Free-Parking.0-0-d6744-tHotelswithFreeParking.Travel-Guide-Filter-Hotels) > > [Dreams Curacao Resort, Spa & Casino - All Inclusive](https://www.expedia.ca/Willemstad-Hotels-Dreams-Curacao.h39513489.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Ladyville (BZE)](https://www.expedia.ca/lp/flights/yvr/bze/vancouver-to-belize-city) > > [Flights from Kelowna (YLW) to Casablanca (CMN)](https://www.expedia.ca/lp/flights/ylw/cmn/kelowna-to-casablanca) > > [Flights from Toronto (YYZ) to Sidney (YYJ)](https://www.expedia.ca/lp/flights/yyz/yyj/toronto-to-victoria) > > [Flights from Vancouver (YVR) to Tallinn (TLL)](https://www.expedia.ca/lp/flights/yvr/tll/vancouver-to-tallinn) > > [Flights from Bangkok (BKK) to Koh Samui (USM)](https://www.expedia.ca/lp/flights/bkk/usm/bangkok-to-samui-intl-airport) > > [Flights from Seattle (SEA) to Rome (FCO)](https://www.expedia.ca/lp/flights/sea/fco/seattle-to-rome) > > [Swoop Alberta (YEA) to Ontario (YTO) flights](https://www.expedia.ca/lp/flight-routes/swoop-from-yea-all-airports-to-yto-all-airports/wo/yea/yto) > > [Flights from Casablanca (CMN) to Marrakech (RAK)](https://www.expedia.ca/lp/flights/cmn/rak/casablanca-to-marrakech) ### Cars > [Minivan Car Rentals in Edmonton](https://www.expedia.ca/Minivan-Car-Rentals-In-Edmonton.d180002-tMinivan.Car-Rental-Guide-Class) ### Packages > [Hopewell Rocks](https://www.expedia.ca/Hopewell-Rocks-Hopewell-Cape.d6281545.Vacation-Attraction) > > [Cave of the Winds](https://www.expedia.ca/Cave-Of-The-Winds-Niagara-Falls.d6066057.Vacation-Attraction)