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Reviews of Angsana Zhuhai Hengqin

3 out of 5
Angsana Zhuhai Hengqin
No. 288 Chonglou Road, Guangdong-Macao In-Depth CooperationZone, Zhuhai, Guangdong

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Vivian

Stayed 2 nights in Mar 2024
Response from 横琴悦椿酒店前台 on Apr 23, 2024
尊敬的客人，非常感謝您的评价。每一個客人的回饋對我們來說都非常寶貴！期待您的再次光臨並祝您生活愉快！

8/10 Good

Hou Ming Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, feeling welcomed
Stayed 1 night in Mar 2024
Response from 横琴悦椿酒店前台 on Apr 1, 2024
Dear Guests, Thank you very much for taking the time to write comments for us. We are very glad that you have had a pleasant holiday here. We look forward to welcoming you again and wishing you a happy life at Hengqin.

6/10 Okay

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 酒店管理部门的答复 on Oct 28, 2023
尊敬的客人，非常感謝您的评价。每一個客人的回饋對我們來說都非常寶貴！期待您的再次光臨並祝您生活愉快！

8/10 Good

Sin Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
浴室去水不太順，需要修理或改善設計。早餐不過不失，也可接。由於地點遠離市區，環境寧靜，但如果多點旅遊車接送，會比較方便旅客一點。
Stayed 1 night in Mar 2024
Response from 横琴悦椿酒店前台 on Mar 24, 2024
親愛的客人，感謝您的用心分享也非常開心您對悅椿的總體環境及體驗感到滿意。每一個客人的回饋對我們來說都非常寶貴，您提到的服務細節問題已經敦促相關部門跟進。期待您的再次光臨以見證我們的進步並祝您生活愉快！

10/10 Excellent

Yee Wai Ellena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境非常舒適，真係有渡假感覺
Stayed 2 nights in Feb 2024

10/10 Excellent

choi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境及服務都非常好,但早餐咖啡太差
Stayed 1 night in Jan 2024
Response from 横琴悦椿酒店前台 on Feb 2, 2024
親愛的客人，感謝您的用心分享也非常開心您對悅椿的總體環境及體驗感到滿意。每一個客人的回饋對我們來說都非常寶貴，您提到的服務細節問題已經敦促相關部門跟進。期待您的再次光臨以見證我們的進步並祝您生活愉快！

10/10 Excellent

choi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from 横琴悦椿酒店 on Dec 27, 2023
尊敬的客人，非常高兴知道您在横琴悦椿度过了一个愉快的假期，感谢您用心细致的分享近期的入住体验。悦椿品牌致力于为客人打造引人入胜的度假休闲场所，充满趣味性，同时结合享誉盛名悦椿Spa，让每一位宾客都得到身心放松与休闲，诚挚的期待您的再次到来并祝您生活愉快！

8/10 Good

Eva

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
酒店整體環境清净舒適，只是房間内有蟑螂，不太理想
Stayed 1 night in Oct 2023
Response from 横琴悦椿酒店 on Oct 24, 2023
尊敬的客人，非常感謝您花費時間為我們寫下的評論，每一個客人的回饋對我們來說都非常寶貴，您提到的問題也是我們不斷要完善和改進的放方面，酒店秉承品牌理念，將探索精神融入養修體驗之中，結合本地自然人文與產業特色，打造獨特且充滿趣味的健康旅修體驗。誠摯的期待您的再次到來並祝您生活愉快！

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
酒店開業兩星期，仍有些配套需要改良，如花洒只可上下移動而不能調教角度，很落後；整間兩卧房套間只有一盒紙巾供4人用，很不方便。此外，雙人大床近床尾位置有一下陷位，奇怪。但所提供的樽裝水及免費零食則很足夠，令人滿意。開電瓶車的小哥、送生果盤的員工、細心的送餐服務員、詢問我們要不要整理房間的房務員和他們所送的小禮物，均令人舒心，感覺和印象良好，值得讚揚。
Stayed 1 night in Aug 2023
Response from 横琴悦椿酒店 on Aug 18, 2023
親愛的Mary，感謝您的用心分享也非常開心您對悅椿的總體環境及體驗感到滿意。每一個客人的回饋對我們來說都非常寶貴，您提到的服務細節問題已經敦促相關部門跟進。期待您的再次光臨以見證我們的進步並祝您生活愉快！