Title: Silvana Mountain Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Silvana Mountain Hotel Slopeside fun with full-service spa and indoor pool ![Lunch and dinner served, alfresco dining ](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/1b1954bf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/555c487d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/b50c6777.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/f7d3eb65.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, steam room](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/6e97b9b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Silvana Mountain Hotel provides a peaceful mountain retreat where guests can enjoy rock climbing, snowshoeing, or mountain biking adventures. The property's spa offers rejuvenating massages, while Restaurant Gitz-Gadi serves meals in a scenic outdoor setting. 9.8 Exceptional ## Popular amenities - Bar - Spa - Room service - Hot tub - Housekeeping - Gym ## Room options ### Check availability for these dates Tonight [Oct. 29 - Oct. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7565843&PinnedHotelID=7565843&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Deluxe Double Room](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/585983c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 194 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Double Room East with balcony](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/cf0ebb78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room East with balcony ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Sofa bed - double Heated bathroom floor - 237 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Junior Suite Mountain Lodge, Annex](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/5c276bdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Mountain Lodge, Annex 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 258 sq ft - Mountain view - Sleeps 4 - 2 Twin Beds and 1 Queen Sofa Bed ![Single Room West with balcony](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/4ac8a31e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room West with balcony ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Rainfall showerhead - 161 sq ft - Mountain view - Sleeps 1 - 1 Large Twin Bed ![Double Room West with balcony](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/7fb82d2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room West with balcony ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 205 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Single Room Mountain Lodge, Annex](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/9374b79d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Mountain Lodge, Annex ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 140 sq ft - Mountain view - Sleeps 1 - 1 Large Twin Bed ![Doppelzimmer Mountain Lodge, Annex](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/a887b448.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doppelzimmer Mountain Lodge, Annex ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 205 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Triple Room, Balcony](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/c5569800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Balcony ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 248 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ![Family Room with balcony](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/a4f5bf60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room with balcony ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 258 sq ft - Mountain view - Sleeps 4 - 4 Twin Beds ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/f7d3eb65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite West ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 323 sq ft - Mountain view - Sleeps 4 - 2 Twin Beds and 1 Queen Sofa Bed ![Hypo-allergenic bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7570000/7565900/7565843/f7d3eb65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite West with balcony ### Highlights Balcony Separate sitting area Soundproofed Heating Smart TV Hypo-allergenic bedding Heated bathroom floor Hair dryer - 258 sq ft - Mountain view - Sleeps 4 - 2 Twin Beds and 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Silvana-Mountain-Hotel.h7565843.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Silvana-Mountain-Hotel.h7565843.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.00265%2C7.72969&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oXdBliXNp9eHXXfyFr_rEwX5v1k=) Furi 265, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km - Zermatt - Furi - 1 min walk - 0.0 km - Furi - Riffelberg - 1 min walk - 0.0 km - Matterhorn Express II Cable Car - 3 min walk - 0.3 km - Zermatt-Furi Gondola - 10 min drive - 3.5 km #### Getting around - Gornergrat Station - 23 min drive #### Restaurants - Restaurant du Pont - Old Zermatt - ‪Elsie Bar - ‬62 min drive - ‪Schmuggler Höhle - ‬7 min drive - ‪La Taverne - ‬7 min drive ## About this property ### Silvana Mountain Hotel Hotel near Zermatt-Matterhorn Ski Paradise A terrace, a garden, and a playground are just a few of the amenities provided at Silvana Mountain Hotel. Active travelers can enjoy rock climbing, mountain biking, and snowshoeing at this hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant, Restaurant Gitz-Gadi, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar. Other perks at this hotel include: - An indoor pool - Smoke-free premises, tour/ticket assistance, and a front-desk safe - 1 meeting room, free newspapers, and luggage storage - An elevator Room features All guestrooms at Silvana Mountain Hotel offer comforts such as heated floors and laptop-friendly workspaces, as well as thoughtful touches like separate sitting areas and bathrobes. More conveniences in all rooms include: - Heated floors, rainfall showers, and tubs or showers - 55-inch Smart TVs with digital channels - Wardrobes/closets, balconies, and heated floors ## Similar properties ![Double room with Matterhorn view](https://images.trvl-media.com/lodging/10000000/9360000/9356100/9356096/825d635c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel-Garni Plateau Rosa Zermatt - Breakfast included - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 89 reviews CA $391 CA $420 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=9356096&PinnedHotelID=9356096&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 801 reviews CA $261 CA $285 total includes taxes & fees Oct 30 - 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Spa - Pet-friendly 10 Exceptional 204 reviews CA $404 CA $434 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite](https://images.trvl-media.com/lodging/2000000/1380000/1379300/1379243/c7acb21b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Simi Zermatt City Centre - Breakfast included - Pet-friendly - Free WiFi - Gym 9.0 Wonderful 225 reviews CA $385 CA $414 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1379243&PinnedHotelID=1379243&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 448 reviews CA $294 CA $320 total includes taxes & fees Nov 27 - 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Hot tub - Indoor pool - Mountain biking - Playground - Rock climbing - Sauna - Ski storage - Ski-in/ski-out access - Snowshoeing - Steam room ### Family friendly - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Massage - Sauna - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Visual fire alarm - Well-lit path to entrance ### More - Smoking not allowed ## Room amenities ### Bedroom - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Heated bathroom floor - Rainfall showerhead - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with digital channels ### Food and drink - Free bottled water - Room service ### More - Desk - Heated floor - Heating - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: noon; Check-in end time: 5 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed during October, November, and May. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 10 per pet, per night Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 10 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars. ### Property is also known as Hotel Silvana Hotel Silvana Zermatt Silvana Zermatt Silvana Hotel Zermatt Silvana Mountain Hotel Zermatt Silvana Mountain Zermatt Silvana Mountain Silvana Mountain Hotel Hotel Silvana Mountain Hotel Zermatt Silvana Mountain Hotel Hotel Zermatt ## Frequently asked questions ### Does Silvana Mountain Hotel have a pool? > Yes, this property has an indoor pool. ### Is Silvana Mountain Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Silvana Mountain Hotel? > This hotel doesn't offer parking. ### What time is check-in at Silvana Mountain Hotel? > Check-in start time: noon; Check-in end time: 5 PM. Late check-in is available during limited hours. ### What time is check-out at Silvana Mountain Hotel? > Check-out is at 11:00 AM. ### Where is Silvana Mountain Hotel located? > Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Cervino - Sci Estivo and Furi Ski Area are just steps away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Silvana Mountain Hotel Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 3 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 9.8/10 Cleanliness ### 10/10 Staff & service ### 9.8/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ### 10/10 Excellent #### Damian Aug 14, 2025 Liked: Staff & service, amenities, property conditions & facilities Great ##### Damian Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Andrea Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Everything in this place is perfect. Location, vibe, customer service, cleanliness The staff is so kind. Dinner time is like going back to Grandma's house for holidays. ![](https://a.travel-assets.com/ugc/hotel-reviews/a228a6bf-77ce-4970-928c-f6f6f8f1a57b-1752085750321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Andrea Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Robert Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect. ##### Robert Stayed 1 night in Jul 2023 ### 10/10 Excellent #### LYNDSEY Sep 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt. ##### LYNDSEY ### 10/10 Excellent #### Agnieszka, Burr Ridge Jul 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant ##### Agnieszka Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Jaweria Jul 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future. ##### Jaweria Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Cassie Sep 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland! ##### Cassie Stayed 1 night in Jul 2023 ### 10/10 Excellent #### michael Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!! ##### michael Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Robert Sep 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way. ##### Robert Stayed 2 nights in Aug 2024 ### 8/10 Good #### Sarah Sep 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff. ##### Sarah ### 10/10 Excellent #### Reto Jul 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities War alles tiptop ##### Reto Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ryan Mar 3, 2024 ##### Ryan Stayed 7 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller Jan 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Ruben Dec 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very nice small ski-in and out hotel in Fury (Zermat). Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy). The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down) Overall very pleased. Ruben ##### Ruben ### 10/10 Excellent #### Garrett Sep 20, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Experience All-Around Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022. Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!). Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests! The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning. I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3 P.S. One major caveat, you're at the mercy of the cable car schedules here! ##### Garrett Stayed 4 nights in Sep 2022 ### 10/10 Excellent #### Seraina Sep 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Alles war Top Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen. ##### Seraina Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Bruce Jun 29, 2022 ##### Bruce Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Robert Sep 9, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site restaurant Courteous, professional, accomodating staff - service was beyond excellent. If you're coming to the Zermatt area, this is the only place you should ever stay ##### Robert Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Verified traveller Aug 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back ##### Verified traveller Stayed 1 night in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Manuel, Costa Rica Jul 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado. ##### Manuel Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller Jul 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good service Early check in is possible if the room is ready ##### Verified traveller Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Neil Jan 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dany and the Hotel Silvana team, 24 hours a day!! Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time! ##### Neil Stayed 3 nights in Jan 2018 ### 8/10 Good #### Fabienne Jul 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fabienne Stayed 1 night in Jul 2017 ### 10/10 Excellent #### Franck Jul 13, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un rêve éveillé... Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1521-p5e5c79b0-67c0-11e7-a58e-2ab4820f5e46-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Franck Stayed 2 nights in Jul 2017 ## Expedia's Latest Trends ### Hotels > [Hotels with Kitchenettes in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels-Hotels-With-Kitchenettes.0-n6057934-0-tHotelswithKitchenettes.Travel-Guide-Filter-Hotels) > > [Hotels in Bangkok](https://www.expedia.ca/Bangkok-Hotels.d178236.Travel-Guide-Hotels) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotels in Huntsville](https://www.expedia.ca/Huntsville-Hotels.d6057908.Travel-Guide-Hotels) > > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [Bahia Principe Grand La Romana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Grand-La-Romana-All-Inclusive.h1887859.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Beach Hotel in Oahu](https://www.expedia.ca/Oahu-Hotels-Beach-Hotel.0-0-d180077-tBeachHotel.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-All-Inclusive-Hotel.0-0-d50-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel Derby](https://www.expedia.ca/Zermatt-Hotels-Hotel-Derby.h6023379.Hotel-Information) > > [ibis budget Luzern City](https://www.expedia.ca/Lucerne-Hotels-Ibis-Budget-Luzern-City.h13441227.Hotel-Information) > > [Pet-friendly Hotels in Ucluelet](https://www.expedia.ca/Ucluelet-Hotels-Pet-Friendly-Hotel.0-0-d57274-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels.d6057821.Travel-Guide-Hotels) > > [Cascada Boutique Hotel](https://www.expedia.ca/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [ibis Styles Luzern](https://www.expedia.ca/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) ### Flights > [Flights from Thunder Bay (YQT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yqt/yyz/thunder-bay-to-toronto) > > [Flights from Houston (IAH) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/iah/mex/houston-to-mexico-city) > > [Flights from Winnipeg (YWG) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/ywg/ylw/winnipeg-to-kelowna) > > [Flights from Saskatoon (YXE) to St. John's (YYT)](https://www.expedia.ca/lp/flights/yxe/yyt/saskatoon-to-st-johns) > > [Wizz Air](https://www.expedia.ca/Wizz-Air-Flights.cW6.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Toronto (YYZ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/yyz/mco/toronto-to-orlando) > > [Flights from Regina (YQR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yqr/yyc/regina-to-calgary) > > [flights from john wayne airport](https://www.expedia.ca/lp/airports/sna/flights-from-john-wayne-airport) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver.d178315.Car-Rental-Guide) ### Cruise > [Royal Caribbean Navigator of the Seas Cruises](https://www.expedia.ca/Royal-Caribbean-International-Navigator-Of-The-Seas.cRC-sNV.Cruise-Ship-Info)