Châteaux à Zelienople

« Very disappointed with the poor quality of my stay. Very limited and dangerous parking options, no acceptable heating or A/C; everything in the unit was outdated, almost non-existent WiFi; no viable tv, bed sheets looked like they had been slept in; refrigerator did not cool properly, not enough hot water to take a shower; very loud plumbing- family showering or using the toilet kept me awake. I did not feel safe. No outside light/ tiny windows. Room needed to be vacuumed and dusted. Too close...

« While our stay was otherwise pleasant, it ended with a serious security issue that should never happen at any hotel. At approximately 7:30 a.m. on the morning of checkout, a man used a working key card to open our room door, claiming he had previously stayed there and left his shoes behind. Whether he was given a new key or his old key was never deactivated, neither explanation is acceptable. Thankfully, our dog immediately started barking and charging toward the door, causing him to stop before...

« I like everything about my stay with the exception of the noise of traffic on the wet roads when I was trying to get to sleep. »

« It was very noisy with trucks coming in and out of the parking lot all night. »

« My room was not very clean. The door was not closing, there was a smell in the room. They were no curtains on the windows. There was a lot of light coming in through the windows. I could not asleep due to the light in my room when I went to check for breakfast there was a couple things just sitting in the kitchen area. Self-serving I was expecting breakfast to be served. I get what I pay for not staying there again. »

« Pas de déjeuner même si c’était pourtant compris, ascenseur ne fonctionne pas . Notre première chambre ne se barre pas et ensuite après le changement de chambre pas de frigo ni réfrigérateur Couvre lit taché et odeurs dans la chambre pour les deux chambres »