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This property is very inviting. Flowers decorate the outside. Close to a lot of restaurants. Breakfast was available early, which was great for travelers. Traveling solo, I felt very safe.
What a great place! The pool was a blast, the dining options were awesome, the staff was so nice and helpful and its the best continental breakfast ive ever had!
Heather
Stayed 1 night in Apr 2024
Response from Karri Hill on Apr 11, 2024
Thank you for taking the time to complete a survey. I am pleased that you had a great stay and hope you choose Quality Inn and Suites for your future Zanesville stays.
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.
2/10 Terrible
Trisha
Feb 28, 2024
Trisha
Stayed 1 night in Feb 2024
Response from Amy Snyder on Mar 4, 2024
On behalf of our entire team I'd like to apologize for failing to exceed your expectations. We hope that you will give us an opportunity to show you that the entire hotel is not a reflection of this bad stay.
We stayed here for a 3 night stay. It was absolutely wonderful! The service was so pleasant and welcoming. If we need any extra towels or what not so helpful and accommodating. When we come travel here again I will only use this hotel.
Ronnie
Stayed 3 nights in Feb 2024
Response from Karri Hill on Feb 28, 2024
Thank you for taking the time to complete a survey, I am glad you had a great stay. We look forward to seeing you in the future.
Very nice hotel. Staff was exceptional. Room was amazingly clean.
Lou
Stayed 1 night in Feb 2024
Response from Karri Hill on Feb 12, 2024
Thank you for taking the time to complete a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites for your future hotel stays.
Nice, large room. Microwave/large refrigerator was nice. Breakfast area clean, well supplied. Front desk/breakfast staff very attentive. Walk to restaurants. Great place for a quick stop during road trip. Would definitely stay again if passing through.
Deanea
Stayed 1 night in Feb 2024
Response from Karri Hill on Feb 12, 2024
Thank you for taking the time to complete a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites for your future hotel stays.
Thank you for taking the time to do a survey. I am glad you had great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.
10/10 Excellent
Daniel
Jan 25, 2024
Liked: Cleanliness
Daniel
Stayed 1 night in Jan 2024
Response from Karri Hill on Jan 29, 2024
Thank you for taking the time to complete a survey. I am glad you had a great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stay.
Thank you for taking the time to do a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.
Thank you for taking the time to do a survey. I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.
10/10 Excellent
Elizabeth
Jan 6, 2024
Elizabeth
Stayed 3 nights in Jan 2024
Response from Karri Hill on Jan 29, 2024
Thank you for taking the time to complete a survey. I am glad you had a great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stay.
Thank you for taking the time to complete a survey, I am glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.
Thank you for taking the time to do a survey. I am glad you had great stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.
Room was very pleasant and comfortable. Pool area very nice. Breakfast below average. Front desk person wasn’t the most helpful.
Nathan
Stayed 1 night in Dec 2023
Response from Karri Hill on Jan 2, 2024
Thank you for doing a survey, I am pleased that you had a good stay. I apologize for the front desk staff and breakfast. I hope you choose Quality Inn and Suites for your future stays.
Thank you for taking the time to complete a survey. I am pleased that you had a great stay. Beer Night is one of our guest's favorite nights. LOL I hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.
This room is huge and I wish we were staying longer to take advantage of the comfort! Quality bedding I'd like to get for my own home .
YeVonda
Stayed 1 night in Dec 2023
Response from Karri Hill on Dec 18, 2023
Thank you for rating us a 10. I am pleased that you had a great stay and hope you choose Quality Inn and Suites for your future stays.
10/10 Excellent
pat
Dec 16, 2023
pat
Stayed 1 night in Dec 2023
Response from Karri Hill on Dec 18, 2023
Thank you for rating us a 5 out of 5. I am pleased you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.
Thank you for giving us a 5 out of 5. I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.
10/10 Excellent
prathibha
Travelled with family
Nov 27, 2023
Liked: Amenities
Very clean
prathibha
Stayed 1 night in Nov 2023
Response from Amy Snyder on Dec 7, 2023
Thank you for taking the time to complete a survey. I am glad you enjoyed your stay at our hotel and hope you choose Quality Inn and Suites for your future hotel stays.
10/10 Excellent
Lois
Nov 27, 2023
Liked: Cleanliness, staff & service, amenities
The door between my room and the next was unlocked. I found this alarming
Lois
Stayed 1 night in Nov 2023
Response from Amy Snyder on Dec 7, 2023
Thank you for taking the time to do a survey, I will address the adjoining door being locked with housekeeping staff. Your opinion matters to us.
10/10 Excellent
Shawn
Nov 20, 2023
Shawn
Stayed 2 nights in Nov 2023
Response from Amy Snyder on Dec 11, 2023
hank you for giving us a 5 out of 5. I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future hotel stays.
10/10 Excellent
Mark
Nov 15, 2023
Mark
Stayed 1 night in Nov 2023
Response from Karri Hill on Nov 20, 2023
Thank you for rating us a 10 out 10 on the survey. I'm glad you had a great stay and hope you choose Quality Inn and Suites in Zanesville for your future stays.
10/10 Excellent
Jessica
Nov 12, 2023
Jessica
Stayed 1 night in Nov 2023
Response from Amy Snyder on Dec 7, 2023
Thank you for taking the time to complete a survey. I am glad you enjoyed your stay at our hotel and hope you choose Quality Inn and Suites for your future hotel stays.
Room was clean, breakfast was nice, staff was friendly and helpful.
Sheila
Stayed 1 night in Nov 2023
Response from Karri Hill on Nov 13, 2023
Thank you for taking the time to complete a survey. I am glad you enjoyed your stay at our hotel and hope you choose Quality Inn and Suites for your future hotel stays.
Thank you for taking the time to complete a survey, I am glad you had a good experience and hope you choose Quality Inn and Suites for your future hotel stays.
My only complaint was that the pillows were overly stuffed -- I am used to thinner pillows.
Lesser complaint is that while you describe yourselves as pet friendly there wasn't any grass or artificial turf in the back for dogs to go potty.
Lillian
Stayed 1 night in Oct 2023
Response from Amy Snyder on Oct 4, 2023
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. I apologize for the stuffed pillows. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you
Loved this hotel! Everyone was so nice. Parking was close, rooms were huge! It was attractive, clean, so comfortable! Hope to visit again. And! Almost forgot! We left the hotel at 4:45 am….and they were serving breakfast! This place was awesome!!
Kat
Stayed 1 night in Sep 2023
Response from Amy Snyder on Oct 2, 2023
Thanks for staying with us. We appreciate your feedback! We try to make it your home away from home.
Clean and quiet property with friendly staff. Would stay again if I'm in the area.
Iming
Stayed 1 night in Sep 2023
Response from Amy Snyder on Oct 2, 2023
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you
10/10 Excellent
Elizabeth
Sep 29, 2023
Elizabeth
Stayed 2 nights in Sep 2023
Response from Amy Snyder on Nov 2, 2023
Thank you for rating us a 5 I am glad you had a good stay. I hope you choose Quality Inn and Suites in Zanesville for your future stays.
Would be a 10/10 if it wasnt for the fact you can not sleep which is kinda the point, staff talks loudly in the hallway starting at 8am, you can hear everything, didnt sleep the whole time i was here!
kyria
Stayed 3 nights in Sep 2023
Response from Karri Hill on Sep 26, 2023
Thank you for taking the time to complete a survey. I am sorry about the noise, it will be addressed. I hope you choose Quality Inn and Suites for your future stays.
Overall , very good , clean, staff friendly, bad is noise from hallway like some other motels , would like a quieter environment and company policy of having to ask for maid service by 11am , is ridiculous after staying three days, and no one checks room or guests for needs, example towels
Andrea
Stayed 3 nights in Sep 2023
Response from Amy Snyder on Sep 25, 2023
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. I apologize for the noise in the hallways and "Our Commitment to Clean" practice. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you
room was in excellent shape compared to the motel i had stayed at a week before
Mark P.
Stayed 1 night in Sep 2023
Response from Amy Snyder on Sep 25, 2023
Thank you for taking the time to do a survey. I am very pleased that your stay was a great one. Thank you for choosing Quality Inn and Suites and I hope you continue to choose our hotel for your future stays. Thank you
10/10 Excellent
William
Sep 23, 2023
William
Stayed 1 night in Sep 2023
Response from Amy Snyder on Oct 16, 2023
Thanks for staying with us. We appreciate your feedback! We try to make it your home away from home.