Kind and helpful staff, and comfortable sturdy and well set-up beds. However, this property suffers from some structural issue as the layout is atrocious (eg the sink is through the kitchen, the shower is in the lounge, the bedroom layout wastes heaps of space in corners & behind lockers, the kitchen has no counter space). The lounge is cramped with poor seating and a TV (yuck) but could be improved by ditching the TV and putting a few small couches / bean bags & another little table.