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This is a great location and concept! No more space than needed, but very thoughtful with use of space and amenities. The staff was fairly helpful, though I needed to figure a few things out myself (language barrier may have contributed, which is certainly not their fault). Beautiful spaces that were exceptionally clean and well-maintained.
The location is everything. Being so close to a station with good access is wonderful. After dragging my suitcases around during my entire trip I was thrilled at the convenience of having the hotel almost inside the station. The hotel is clean and the amenities were great. I was surprised to see so many Dyson appliances in the hotel room as well. I think the cost performance for this hotel is great and I would definitely consider staying here again.
We really enjoyed our stay at JR east hotel. The location is very convenient, across the street of Sakuragicho station & air cabin station. There's a restaurant, convenient store & Starbucks downstairs. The room is very clean & cozy & has all the amenities we need. We'll definitely choose this hotel again if we go to Yokohama
Great location, very affordable, clean and with all necessary amenities. Room had a slight but noticeable smell that got better when the air conditioner was running but was noticeable throughout - only minor downside to the stay. Otherwise fantastic for a 1 week business stay. Staff very helpful and nice as well.
The hotel room was very clean and the staff was very helpful. There were convenient stores and restaurants close by. The only drawback was we had to walk two blocks with our luggage to catch a taxi as there was no where a taxi could stop in front of the hotel.
Everything about the stay was excellent - ideal location, comfortable bed, clean room, good amenities. Customer service was truly outstanding at the hotel and beyond. I mistakenly left my jacket behind. The communication to find and forward the lost property to me deserves many more than the full 5 stars. Thank you!!
Really great stay! Clean property with a grocery store and restaurant in the building. Also located right next to two subway lines so it was easy to get around and the station had a bunch of stores and restaurants in case you were missing anything! Will definitely be staying here again on our next visit to Yokohama :)
Convenient location near to shopping area. Hotel staff speak minimal English but is helpful to assist with self check in. Will stay again if I go to Yokohama.
The bathroom was roomy with big tub and toilet was in separate room.
Only dislike was there were no pick up area for car to stop around the building. I had to drag my luggage to find cab in rain.
I stayed 11 days while visiting family and every time I came back my room was done the same as the first day. Housekeeping changed my duvet cover every day and gave me fresh towels. I’ve stayed in many hotels around the world and I can honestly say this was the best experience ever. When I come back to visit I will stay there again.