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Reviews of Star Land Hotel Bastos

4 out of 5
Star Land Hotel Bastos
Boulevard de L’URSS, Near Spanish Embassy, Yaoundé, Littoral

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reminded me of hotels in the US and I felt very comfortable and safe
Stayed 2 nights in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are always ready to go above and beyond to help. In an environment where customer service is usually a challenge, I was pleasantly surprised by the professionalism of the front desk staff in particular as well as those in the bar on the first floor.
Stayed 10 nights in Dec 2023

10/10 Excellent

nche

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch accommodation with attentive staff
Stayed 3 nights in Oct 2023

10/10 Excellent

Blaise

Business traveller
Liked: Amenities, property conditions & facilities
I definitely recommend that hotel if you visit Yaoundé make a stop and for sure you won’t be disappointed.
Stayed 1 night in Aug 2023

8/10 Good

Salim, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel that meets all standards. Staff was super friendly and competent. Breakfast could do better and offer more variety, but overall excellent Hotel in Yaounde!
Stayed 6 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star Service @ Star Land
Just lovely. Best hotel in the city. Have been to both Douala and Yaoundé Star Land You will love it Exciting and rich buffet Large rooms, pillows and beds guarantee your sleep Genuinely nice people. All customers keep smiling They even called me for my Rolex watch I left behind Am recommending 300% and WILL go back to Star Land Thanks Star Land
Stayed 14 nights in Jul 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff. Food was really good. I often came back late at night and even though restaurant was closing, they were very amendable to provide me with tasty meals. Thank you for the experience.
Stayed 4 nights in Jun 2023

6/10 Okay

Kurt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived late. Person behind the desk wanted to charge me a late fee lol. Never heard of a late fee for checking in a midnight on a prepaid reservation. Then, they added tax to my prepaid Expedia purchase. Never a smile. I think they took advantage of me. I’ll never return again.
Stayed 6 nights in Jun 2023
Response from Gaelle PAJIEP on Jun 23, 2023
Good morning Mr. Kurt,I hope you are doing fine this morning.I'm very sorry to read that your stay did not meet your expectations and i would like you to please accept our sincere apology.As far as tax is concerned you were not overcharged because the city tax is not included in Expedia prepayment, the guest has to settle it himself.I really hope that you will give us another chance to serve and take care of your next stay as you deserved.

8/10 Good

nche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly staff, good food, noisy location, decent rooms, limited lounge facility with few chairs on the reception level. The massive security airport luggage scanner at the entrance is an eyesore.
Stayed 3 nights in Apr 2023

8/10 Good

Yolande

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Liked my stay exceot that you have to purchase toothpaste for your peesonal use.

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Christiane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new , clean, affordable, great location, superbe breakfast
Stayed 2 nights in Nov 2022

10/10 Excellent

Ayrton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

MYUNGHOON

Business traveller
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2022

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and good food in the restaurant.
Stayed 3 nights in Sep 2022

10/10 Excellent

Ayrton

Liked: Cleanliness, staff & service, property conditions & facilities
I would have given this a 10/10. However the suite next to mine had guests singing from 4-6am (I could hear every single word). No toothbrushes provided by housecleaning. You’ll have to request toothbrushes daily from reception (who are always very kind to provide you with those).
Stayed 1 night in Jul 2022

10/10 Excellent

Ayrton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great.
Stayed 1 night in Jul 2022
Response from Gaelle on Aug 8, 2022
Thank you Mr. FORBEN We hope to welcome you very soon at STAR LAND HOTEL

10/10 Excellent

Ayrton

Liked: Cleanliness, property conditions & facilities, room comfort
Great but..
Relatively great stay. Hotel is new. Checkin was smooth and staff at the reception desk are always helpful. Only downside is..housekeeping and the mini bar lady. This lady (not house cleaning) knocked on 3 separate days to check the mini bar of my room. Each time she only knocked ONCE, and forced herself into the room. I complained twice about this. I believe the hotel should ask Housekeeping to check the mini bar everyday while cleaning. Rather than have separate staff come in to check the mini bar unannounced. Good points: location is 10/10 Restaurants on the premises are 10/10
Stayed 1 night in Jul 2022
Response from Gaelle on Aug 3, 2022
Thank you for your feedback Mr. FORBEN, We will keep working on our service to ameliorate your future stay and avoid any inconvenience. Take care of yourself and we hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent séjour
Notre séjour a été Excellent. Seul bémol, la présence de petits cafards lorsqu'on éteint les lumières.
Stayed 2 nights in Dec 2023

8/10 Good

Claude

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Le service au restaurant était hyper-lent
Stayed 7 nights in Dec 2023

6/10 Okay

ZHI

Stayed 4 nights in Oct 2023

10/10 Excellent

Loujaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Achille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2023

8/10 Good

SEULKI

Stayed 6 nights in May 2023

10/10 Excellent

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bussiness trip to Yaounde
It was very nice to stay in this hotel, I was feeling so safe and relaxed during my stay. The staff was so nice, kind and helpful, always smiling. The rooms were very clean and tidy, maintenance was perfect. The staff in the poll bar-restaurant was amazing. I really want to stay in this hotel again.
Stayed 4 nights in Feb 2023

10/10 Excellent

jean benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service, tolles Personal!
Stayed 4 nights in Aug 2022
Response from Gaelle on Aug 8, 2022
Merci pour vos note et commentaire Monsieur CHRISTIAN, Nous les partagerons avec nos équipes. Nous serons heureux de vous recevoir très bientôt au STAR LAND HOTEL

4/10 Poor

marie andree

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
conception et etat de propreté et aménagement excellent; restauration et service restauration décevant: cher ; peu de choix ; mauvaise qualité; service gentil mais non professionnel
Stayed 2 nights in Jul 2022

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Gaelle PAJIEP on May 9, 2022
Cher Christian, Nous sommes heureux de constater à travers la note de 10/10 que votre séjour chez nous a été des plus agréable; nous vous remercions d'avoir pris le temps de poster cette appréciation et nous espérons vous recevoir très prochainement.