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Reviews of Chateau Star River Shaanxi

5 out of 5
Chateau Star River Shaanxi
Middle Section, Lanchi Road, Qinhan New City, Xixian New District, Xianyang, Shaanxi Province

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Jingyu

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Very clean, spacious and well appointed rooms. Double sinks were a nice feature!
Stayed 2 nights in Nov 2019

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a widely open, calm and clean area. Well designed near the airport. Hopefully, other facilities or shops and taxis services would be available in the near future. The restaurant services (Chinese food portion we tried) is very excellent, best one we ever had during the "Silk Trade Trip".
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the bathroom very spacious and modern, the breakfast has a great variety and high quality. The service staff is very friendly. The hotel swimming and outside garden was very enjoyable. Not so experienced with foreign credit card in restaurant area. No shuttle service to Xi’an center. Overall was excellent and would definitely stay there again.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Really amazing hotel, amazing food, not too overpriced either. Just very hard to find a bus or a taxi to Xian!!
Stayed 1 night in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport Stay
The restaurant meal was tasty, but our dinners came out 20 minutes apart.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

NicolaosRamirez, Guangzhou China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to express my experience in the hotel, The staff excellent, the food, the room, the services I can say 7 star hotel .... The buffet was really good, and the restaurant my wife and and went for dinner one time was really good. I recommend 100% rhe hotel
Stayed 4 nights in Oct 2018
Response from Joe Zhao on Nov 17, 2018
Dear guest, thank you for choosing Chateau Star River Hotel and with precious time sharing your feelings. Your satisfaction is our great ascents in the future and sincerely look forward to your visit again！

8/10 Good

Dawn Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxe, new hotel in suburb
This marble-furbished hotel is in a very upscale suburb "New" area on the outskirts of Xian. The hotel appears to have two sections: one for tourists from outside China and one for Chinese. Both share the huge, lovely gourmet restaurant. A hired taxi is the best way to get from the airport to this hotel or to the Terra Cotta Warriors and the fine Xian (area) Historical Museum in Xian city. Hotel personnel can help arrange for the taxi. Distances tend to be considerable.
Response from Jessica Xu on May 6, 2018
Dear guest, thank you for choosing Chateau Star River Hotel and with precious time sharing your feelings. Your satisfaction is our great ascents in the future and sincerely look forward to your visit again！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변시설 없음
아주 좋습니다. 다만, 교통과 주변 식당, 마트 등 편의시설은 전혀 없습니다. 지금 한창 주변지역을 공사중이어서, 호텔에서만 쉬고 싶은신 분들 또는 출장으로 차량이 확보되신 분들만 예약하시면 되겠네요
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nuevo.
Hotel nuevo. No en el centro pero cerca del aeropuerto.
Stayed 2 nights in Mar 2019

10/10 Excellent

Huitao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美，值得推荐的酒店
飞机晚点，到达酒店已经是第二日早上7点，很nice的延迟到下午3点退房，房间很舒适，很温馨的赠送了水果和巧克力以及欢迎信，硬件设施比广州的更好一些，位置稍微有点远但是环境非常好，早餐的品质很高服务完美，非常值得推荐！
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐最好
酒店內環境+服務都好，係有啲details 唔係幾乾淨。 整體算是很不錯
Stayed 1 night in Aug 2018