Check COVID-19 restrictions.

Find out moreOpens in a new window

Hyatt Regency Wuxi

Photo gallery for Hyatt Regency Wuxi

Featured Image
Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Hyatt Regency Wuxi

Hyatt Regency Wuxi

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
109 Renmin Middle Road, Liangxi District, Wuxi, Jiangsu, 214000

Explore the area

  • Popular LocationSuning Plaza9 min walk
  • Popular LocationWuxi Yaohan9 min walk
  • Popular LocationWuxi Parkson10 min walk
  • AirportWuxi (WUX-Shuofang)16 min drive

Choose dates to view prices

About this area

Wuxi

Located in Wuxi, Hyatt Regency Wuxi is connected to a shopping center. Travelers who have shopping on the agenda can visit Wuxi Parkson and Wuxi Grand Orient Department Store. Liyuan Garden and Three Kingdoms City (Southeast Gate) are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • Suning Plaza - 9 min walk
  • Wuxi Yaohan - 9 min walk
  • Wuxi Parkson - 10 min walk
  • Sanyang Parkson - 12 min walk
  • Wuxi Grand Orient Department Store - 13 min walk

Restaurants

  • Market Cafe — 1 min walk
  • Yue Fu 65 — 1 min walk
  • 必胜客 — 4 min walk
  • Wuxi International Hotel — 5 min walk
  • 星巴克 — 6 min walk

Getting around

  • Wuxi (WUX-Shuofang) - 16 min drive

About this property

Hyatt Regency Wuxi

Luxury hotel connected to a shopping center in Wuxi with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and massage/treatment rooms. All 348 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and iPod docks are standard, as are flat-screen TVs with satellite channels.
Hyatt Regency Wuxi offers 348 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 168 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Conference space (20236 square feet)
  • Meeting rooms - 9

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 168 per person (approximately)
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Regency Wuxi Hotel
Hyatt Regency Wuxi
Hyatt Regency Wuxi Wuxi
Hyatt Regency Wuxi Hotel
Hyatt Regency Wuxi Hotel Wuxi

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 56 out of 97 reviews
5 - Excellent 58%
Rating 4 - Good. 27 out of 97 reviews
4 - Good 28%
Rating 3 - Okay. 7 out of 97 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 97 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 97 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very comfortable and clean.
Stayed 2 nights in Feb 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities
WAY TOO HOT
Could barely breath! The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Stayed 2 nights in Dec 2020

3/5 Okay

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door. it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
Stayed 1 night in May 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is impeccable
I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.
Stayed 2 nights in Nov 2019