Wookey Hole Caves Tours and Activities

My room was up a flight of not very well light stairs causing me to miss the last step it was above the bar and entertainment room, live music started 9PM and finished 11PM fine until more music started, at 11.50PM I rang down to see how long it will last, I was told 10mins, never happened, I rang at 1.10AM to ask again, someone hung up on me then finally it stopped. In the room Breakfast was advertised from 8AM never started until 8.30 as I had a ferry to catch in Poole it was all a mad rush. Lovely village but I would not use this hotel again

Super clean room, I received an unexpected upgrade and it really was superb. Kitchen very well fitted out with everything you might need. The location is excellent and the property manager amazing. Quick with replies and I didn’t feel like anything was too much trouble. The bed was so comfy and the pillows are the best I have ever slept on! The cleanliness throughout the property was fabulous. All in all a perfect 10/10 stay. Thank you

Upon arrival the room was relatively clean and straightened out nicely. Decorated to an OK standard. However, the room itself was absolutely sweltering and could've done with a fan or a portable air conditioning unit. I had to open both the windows wide to let some cool air in.....which unfortunately let the screaming and shouting from outside in too. But hey, I've booked something in the heart of student land so that's sort of on me as well! As far as cleanliness goes....look a little closer you'll see things aren't so great and definitely lacks attention to detail in that are. Not the worst but certainly not the best. It looks like shower gel, handwash and shampoo were provided once upon a time but now all that remain are empty containers. This is such a basic thing so either do it or don't. Kitchenette area was reasonably clean with utensils, plates bowls and a dishwasher provided. Overall, it was OK but could do better. It seems like somebody has lost interest in it!