Pillowtop beds, desk, blackout drapes, soundproofing

Reviews of Quality Inn and Suites Winnipeg

3 out of 5
Quality Inn and Suites Winnipeg
635 Pembina Hwy, Winnipeg, MB

Reviews

8.0

Very good

Rating 10 - Excellent. 266 out of 825 reviews" "
Rating 8 - Good. 342 out of 825 reviews" "
Rating 6 - Okay. 154 out of 825 reviews" "
Rating 4 - Poor. 33 out of 825 reviews" "
Rating 2 - Terrible. 30 out of 825 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Dauphin

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby looked fresh and well presented. The friendly staff helped me check in easily and placed me in a room near the elevator due to my disability. The room i had was spacious and well equipped with everything i needed. The shower was recently redone and was great. I loved the sitting area with the sofa. The bed and linens seemed old, but the bed was very comfortable and i slept well. I didnt hear noise at all.
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 28, 2024
Dear Nancy, Thank you for your detailed feedback. We're delighted you appreciated our fresh lobby, friendly staff, and accessible room placement. It's great to hear you enjoyed the spacious, well-equipped room and the newly redone shower. We'll look into updating our linens, but we're glad you found the bed comfortable and had a restful sleep. We look forward to welcoming you back!

6/10 Okay

Dean

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had a bad smell in the entire place, maybe needs new carpets?
Stayed 3 nights in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 28, 2024
Dear Dean,Thank you for your feedback. We're sorry to hear about the odor issue. We'll investigate this and consider your suggestion about the carpets to improve our guests' experience.

6/10 Okay

John

Travelled with family, Travelled with family and small children, Travelled with partner
No pool or non dairy milk for breakfast
Stayed 2 nights in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 27, 2024
Dear John,Thank you for your feedback.We apologize for not having a pool or non-dairy milk options at breakfast. Your suggestions are valuable, and we'll consider them for future improvements.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Coralie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a continental breakfast which was good. We only stayed for 1 night and the gentlemen at the front was very friendly.
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 25, 2024
Dear Coralie,Thank you for your review! We're glad you enjoyed the continental breakfast and found our front desk staff friendly. We look forward to welcoming you back to Quality Inn & Suites for a longer stay next time!

10/10 Excellent

Kathleen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, seemed recently updated. Spacious rooms. Hot breakfast was great!
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 22, 2024
Dear Kathleen, Thank you for your feedback! We're glad you enjoyed the quiet, clean, and recently updated rooms. It's wonderful to hear you appreciated the spacious accommodations and hot breakfast. We hope to welcome you back soon!

6/10 Okay

Kishan

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Its was good property but it could be better.
Stayed 2 nights in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 21, 2024
Dear Kishan,Thank you for your feedback.We're glad you enjoyed your stay and appreciate your input on how we can improve. We hope to welcome you back soon to an even better experience.

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive for what you get.
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 21, 2024
Dear Walter,Thank you for sharing your feedback. We're sorry to hear that you felt the value did not meet your expectations. We continuously strive to improve and hope you'll give us another chance to provide a better experience.

10/10 Excellent

Dennis

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Adeola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was very friendly and homely.
Stayed 2 nights in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 28, 2024
Dear Adeola, Thank you for your feedback! We're pleased to hear that our front desk staff made you feel welcome and at home. We look forward to hosting you again soon!

4/10 Poor

Lori

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
They do not do daily cleaning or tidying of the rooms. You haven’t request it 24 hours before which is ridiculous. That is part of enjoyment of being in a hotel
Stayed 4 nights in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 20, 2024
Dear Lori,Thank you for your feedback. Our policy is to provide housekeeping services every third day or upon request to ensure guest privacy and sustainability. We apologize for any inconvenience this caused and appreciate your input.

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean and included breakfast buffet
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 17, 2024
Dear Ron,Thank you for your review! We're pleased to hear you enjoyed our great staff, clean rooms, and the breakfast buffet at Quality Inn & Suites. We hope to welcome you back soon!

10/10 Excellent

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, lovely staff, very clean & lovely complimentary brunch. Will definitely stay there again !
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 15, 2024
Dear Patricia,Thank you for your wonderful feedback about your stay at Quality Inn & Suites!We're thrilled to hear that you had a great experience with our lovely staff, clean facilities, and enjoyed our complimentary brunch. We look forward to welcoming you back on your next visit!

8/10 Good

margaret

Travelled with partner
Dry comfortable bed and room.
Stayed 1 night in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 13, 2024
Dear Margaret,Thank you for your feedback!We're delighted to hear that you found our beds comfortable and enjoyed your room. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another comfortable stay soon!

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and newly renovated and well clean. Excellent staff
Stayed 4 nights in May 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 13, 2024
Dear Mandeep, Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at our newly renovated hotel and found it to be clean. It's wonderful to know that our staff provided excellent service throughout your visit. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the hotel and overall it was clean and the staff were friendly, the rooms were updated and very clean as well, the breakfast was decent and had great seating, Had a wonderful stay!!
Stayed 1 night in Apr 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on May 2, 2024
Dear Jonathan,Thank you for sharing your positive experience!We're delighted to hear that you were happy with the cleanliness of our hotel, the friendliness of our staff, and the updated and clean rooms. It's great to know that you enjoyed the breakfast and found the seating arrangements suitable. We're thrilled that you had a wonderful stay at Quality Inn & Suites, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 Excellent

Rohini

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ron

Stayed 3 nights in Apr 2024

10/10 Excellent

Mandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, nice breakfast, great & clean rooms
Stayed 4 nights in Apr 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on Apr 29, 2024
Dear Mandeep, Thank you for your feedback! We're thrilled to hear that you had a positive experience with our staff, enjoyed the breakfast, and found our rooms to be great and lean. Providing excellent service and comfortable accommodations is our priority at Quality Inn & Suites. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Brandon

Liked: Cleanliness
I booked a king room for 2 nights through the Expedia, then when we arrived at the hotel to check in. They gave us a two double beds room which isn’t what we book for. We feel that’s not right and I showed them my reserve form then they was puzzled and said seems the system got error. I m pretty disappointed with them for not being updated on the website for book a room.
Stayed 2 nights in Apr 2024
Response from Khrystyna Tiaglovska, Guest Services Supervisor on Apr 22, 2024
Dear Brandon,Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and confusion with your room reservation. This is not the experience we want our guests to have. We understand how frustrating it can be to arrive and find a different room than what was reserved.Please rest assured that we take your feedback seriously and will address this with our team to ensure it doesn't happen again. We apologize for any disappointment caused and appreciate your understanding. If there's anything we can do to make it right or improve your stay, please don't hesitate to let us know.

6/10 Okay

Brian, Calgary

Stayed 3 nights in Jan 2024

8/10 Good

Sherri

Stayed 1 night in Jan 2024

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were awesome and breakfast was great
Stayed 1 night in Jan 2024
Response from Simone M - Guest Services Manager on Jan 24, 2024
Dear Darrell,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Quality Inn & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know. We hope to see you soon.

10/10 Excellent

William

Stayed 1 night in Jan 2024
Response from Simone M - Front Desk Manager on Jan 15, 2024
Dear William,Thank you for taking the time to post a review of our property. We are so happy that you enjoyed your stay at the Quality Inn & Suites Winnipeg. Our goal is always to exceed your expectations. If there is anything we can help you with during you next visit, please let us know. We hope to see you again soon.

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Simone M - Front Desk Manager on Jan 8, 2024
Dear Keira,Thank for taking the time to post a review of our property. We are so happy that you enjoyed your stay at the Quality Inn & Suites Winnipeg. Our goal is always to exceed your expectations. If there is anything we can help you with during your , please do not hesitate to let us know. We hope to see you again soon.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Simone M- guest services manager on Jan 1, 2024
Dear Ryan,Thank you for taking the time to post a review of our property. We are so happy that you enjoyed your tiime at the Quality Inn & Suites Winnipeg. Our goal is always to exceed your expectations! If there is anything we can help you with during your next visit, please do not hésitate to let us know. We Hope to see you again soon.

6/10 Okay

Siegbert

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Housekeeping is terrible . Towels changed after 2 nights. First room clean up after 3 nights. Breakfast under average
Stayed 3 nights in Dec 2023
Response from Simone M - Front Desk Manager on Dec 25, 2023
Dear Siegbert,Thank you for taking a moment to provide your feedback about your stay at the Quality Inn & Suites Winnipeg. As well thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and I have shared your feedback with our team. If you would like to discuss this further please do not hesitate to contact us. We hope to see you again soon.

10/10 Excellent

Louann

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay I had no problems at all
Stayed 2 nights in Dec 2023
Response from Simone M - Front Desk Manager on Dec 19, 2023
Dear Louann,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Quality Inn & Suites Winnipeg. If there's anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you again soon.

2/10 Terrible

PIK KA

Stayed 1 night in Nov 2023
Response from Khrystyna - Front Desk Agent on Dec 18, 2023
Dear Pik Ka, We regret that your stay fell short of your expectations. Your feedback is valuable to us. We'd love to learn more about your experience to address the issues you encountered. Could you please share more details with us so that we can better understand and improve?

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
The air quality in the room was not as dry as most hotel rooms.
Response from Simone M - Guest Services Manager on Feb 5, 2024
Dear Ronald,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at the Quality Inn & Suites Winnipeg. If there is anything we can help you with during your next visit, please do not hesitate to let us know. We hope to see you again soon.

10/10 Excellent

Lori

Stayed 1 night in Dec 2023
Response from Simone M - Front Desk Manager on Dec 12, 2023
Dear Lori,Thank you for taking a moment to share you experience at the Quality Inn & Suites Winnipeg. We are so happy that you enjoyed your stay with us. I will be sure to share this with our team here. We hope to welcome you back again soon.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Simone M - Guest Services Manager on Feb 7, 2024
Dear Samantha,Thank you for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. We are so pleased that our property was to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Sep 2023
Response from Simone M - Front Desk Manager on Dec 8, 2023
Dear Kimberley,Thank you for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. We are so please that everything was to your liking. We hope to welcome you back again soon.

8/10 Good

karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Simone - Front Desk Manager on Nov 29, 2023
Dear Karin,Thank you so much for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. I am so glad that you enjoyed your stay with us. If there's anything we can do to help with your next visit please let us know. We hope to see you again soon.

4/10 Poor

Parth

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a Bedbugs on the Bed
Response from Simone M - Guest Services Manager on Feb 9, 2024
Dear Parth,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. If you would like to discuss this further please contact us at the hotel directly.

10/10 Excellent

JASON

Stayed 1 night in Nov 2023
Response from Simone M - Guest Services Manager on Nov 22, 2023
Dear Jason,Thank you for taking the time to share your experience at the Quality Inn & Suites Winnipeg. We are so please that everything was to your liking. We look forward to welcoming you back again soon.

6/10 Okay

lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff good, let me have late check-out. Nothing to walk to in area. Super noisy and lots of road noise
Stayed 2 nights in Nov 2023
Response from Simone M - Guest Services Manager on Nov 21, 2023
Dear Lori,We very much appreciate your comments regarding your stay at the Quality Inn & Suites Winnipeg. I will be sure to share your feedback with our team. I am so glad to hear that our staff here was helpful. We hope to see you again soon.

10/10 Excellent

Saikiran

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Simone M - Guest Services Manager on Nov 21, 2023
Dear Blair,Thank you for taking a moment to share you experience at the Quality Inn & Suites Winnipeg. We are so pleased that everything was to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

naginder pal

Liked: Cleanliness, staff & service
Very clean and well maintained. Fully loaded Breakfast. Nice staff and more
Stayed 3 nights in Nov 2023
Response from Simone M - Front Desk Manager on Dec 5, 2023
Dear Naginder,Thank you for providing your feedback about your stay at the Quality Inn & Suites Winnipeg. We are so happy to hear that everything was to your liking. I will be sure to pass this on to our team here. We hope to welcome you back again soon.

6/10 Okay

KULWINDER, BRAMPTON

Stayed 3 nights in Nov 2023
Response from Simone M - Front Desk Manager on Dec 12, 2023
Dear Kulwinder,Thank you for taking a moment to share your review of the Quality Inn & Suites Winnipeg. I will be sure to share this with our team here at the property. We are glad you enjoyed your time here. We hope to see you again soon.

10/10 Excellent

JASVEER

Liked: Property conditions & facilities
Excellent
Stayed 3 nights in Nov 2023
Response from Simone M - Front Desk Manager on Dec 5, 2023
Dear Jasveer,Thank you for taking a moment to share your review of the Quality Inn & Suites Winnipeg. We are so please that everything was to your liking. We look forward to welcoming you back again soon.

8/10 Good

OKEREKE

Liked: Cleanliness, property conditions & facilities
It's a safe and good place to be, but the rooms are not cleaned daily, they are cleaned once in two days.
Stayed 3 nights in Nov 2023
Response from Simone M - Guest Services Manager on Nov 22, 2023
Dear Okereke,Thank you for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. I will make sure to pass on your comments to our team here. We look forward to welcoming you back again soon.

10/10 Excellent

Blair

Stayed 1 night in Nov 2023
Response from Simone M - Guest Services Manager on Nov 21, 2023
Dear Blair,Thank you for taking a moment to share you experience at the Quality Inn & Suites Winnipeg. We are so pleased that everything was to your liking. We look forward to welcoming you back again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great 5 nights. Staff are friendly and helpful
Stayed 5 nights in Oct 2023
Response from Simone - Guest Services Manager on Oct 19, 2023
Good Morning Brian,Thank you for sharing a review of your recent experience at the Quality Inn & Suites Winnipeg. Our team here at the Quality Inn & Suites is committed to proving high quality customer service, and we're thrilled to hear that we made a good impression on you. We hope you'll visit us again soon.

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Simone - Guest Services Manager on Oct 19, 2023
Good Morning Donald,Thank you for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. We are so pleased to hear that our property was to your liking. We look forward to welcoming you back again soon.

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is locally owned and operated and located near a major intersection. We had some troubles with the original booking and had to change bed types and pay an extra fee which at the time was not communicated properly and caused some issues. Otherwise t is a great hotel with great staff to look after you. The continental breakfast selection includes eggs, sausage and pancakes which is unusual.
Stayed 5 nights in Sep 2023
Response from Simone - Guest Services Manager on Oct 4, 2023
Dear Ian,Thank you for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think I already reviewed this property. Not sure why I'm being asked to do it again but... I always stay here, and it's even better now with the renovated rooms. I like it that they have a good breakfast included, that's important to me. The rooms are awesome, beds are comfortable as well as the pillows, AC is quiet, Yay! I do really wish hotels weren't taking away all the windows that open, I could cry, I need the air so badly. Also people in the hallways were going up and down to each other's rooms all night and talking loudly. I find this everywhere. Hotels should have signs in the elevators and hallways telling people to be quiet. People just don't think.
Stayed 3 nights in Sep 2023
Response from -RF on Sep 30, 2023
Good Afternoon,Thank you for sharing your recent review of the Quality Inn & Suites and we are glad to hear that you enjoyed your stay with us. I will let our team know about your positive comments. We look forward to welcoming you back soon.

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
We didn’t stay here to shop and we had a vehicle.
Stayed 1 night in Sep 2023
Response from Simone - Guest Services Manager on Oct 2, 2023
Dear Cindy,Thank you for taking a moment to share you feedback about your stay at the Quality Inn & Suites Winnipeg. We are so glad that you enjoyed your stay with us. We hope to see you again soon. Have a good day.

10/10 Excellent

Alyn

Stayed 1 night in Sep 2023
Response from Simone - Front Desk Manager on Oct 13, 2023
Good Morning Alyn,Thank you for taking a moment to share your experience at the Quality Inn & Suites Winnipeg. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.