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Reviews of Comfort Inn Winnipeg Airport

2.5 out of 5
Comfort Inn Winnipeg Airport
1770 Sargent Ave, Winnipeg, MB

Reviews

7.2

Good

Rating 10 - Excellent. 247 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 196 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 108 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good thanks
Stayed 4 nights in Apr 2024
Response from Jona on May 8, 2024
Dear Jordna,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jona on May 8, 2024
Dear Erin,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Kind regards,Jona N.FOMComfort Inn Winnipeg Airport

8/10 Good

Sabine

Friendly check-in, front desk associate provided an umbrella as it was raining heavily, and it was much appreciated .
Stayed 1 night in Apr 2024
Response from Jona on May 8, 2024
Dear Sabine,I appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best we can. If you're travelling to our area again soon. Don't hesitate to call us.Thank you for your business.RegardsJona N.Comfort Inn Winnipeg Airport

2/10 Terrible

Mario

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
charge me $800 for a $235 a night room. charged me for a suite yet they have no suites. would not provide me with an receipt. breakfast ends at 9am so if you sleep in you are out of luck yet they have charge you, no coffee available but do have lemonade but they just add ice, it was not cleaned. only provide one towel per person and only clean the room every second day. would not answer their phone but left you on hold for over an hour. rooms (my suite?) was so small my wife and I had to shimmy around each other (6m X 5m). very sketchy hotel.
Stayed 2 nights in Apr 2024
Response from Jona on Apr 26, 2024
Dear Mario,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. With regards with room charges the total charges including taxes is 671.95. We did email you receipt to the email you provided. Our breakfast hours 6:30am-9:30 am during weekdays and 7am-10am on weekend. Coffee is 24/7 .. Everyday we served fresh lemonade .We work hard to deliver an exceptional guest experience, and i apologized if we didn't meet your expectation I shared your feedback to our team to ensure that this will not happen again. We appreciate your business and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg..Sincerely,Jona N.Comfort Inn Winnipeg Airport

8/10 Good

Durillia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jona on Apr 13, 2024
Dear Durilla,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regardsJona N.Comfort inn Winnipeg Airport

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room we checked into was not clean, there was still garbage on the floor from the previous occupant. There was two bags of garbage left by the side door, they were left there all day and night, then just moved outside the door the next morning.
Stayed 1 night in Mar 2024
Response from Jona on Mar 31, 2024
Hi Christine, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short . I shared your feedback to our team to ensure that this will not happen again. We appreciate your business and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Sincerely,Jona N.Comfort Inn Winnipeg Airport

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Taxi's are always on the ready. They sit and sit, and it really makes getting around convenient.
Stayed 1 night in Mar 2024
Response from Jona on Mar 28, 2024
Dear Melissa,We appreciate your feedback. Looking forward to see you in the future. Sincerely,Management and staffComfort Inn Winnipeg Airport

4/10 Poor

Celestin

Travelled with family
Liked: Cleanliness
Rooms not clean for two days
Stayed 5 nights in Mar 2024
Response from Jona on Mar 27, 2024
Dear Celestin,Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. I have shared your feedback to our maintenance dept. Again, thank you for staying with us . We sincerely appreciate it and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg. Sincerely,Jona N. Comfort Inn Winnipeg Airport

2/10 Terrible

Meagan Brae

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Felt unsafe at the hotel. From 3-4am there were people in the hallways aggressively arguing. When I called the front desk for security no one answered.
Stayed 1 night in Mar 2024
Response from Jona on Mar 27, 2024
Dear Meagan,Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. I have shared your feedback to our team. Again, thank you for staying with us . We sincerely appreciate it and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg. Sincerely,Jona N. Comfort Inn Winnipeg Airport

8/10 Good

Lynnette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here as an overnight layover while travelling. It serves the purpose, only issue was the air conditioner/heater was pretty loud and didn't heat the room as much as we would've liked. Otherwise, comfortable beds, complimentary breakfast was good.
Stayed 1 night in Mar 2024
Response from jona on Mar 13, 2024
Dear Lynette,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

2/10 Terrible

Garth

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The small lobby was filled with loitering people. There were people in the parking lot running out of the 1st floor rooms. The only entrance to our room was to walk through the crowded lobby and up a flight of stairs.
Stayed 1 night in Mar 2024
Response from Jona on Mar 13, 2024
Dear Garth,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short . I shared your feedback to our team to ensure that this will not happen again. We appreciate your business and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Sincerely,Jona NanesComfort Inn Winnipeg Airport

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Awesomely great
Stayed 3 nights in Feb 2024
Response from Jona on Mar 13, 2024
Hello Travis, We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Stay safe.Kind regards,Jona NanesComfort Inn Winnipeg Airport

6/10 Okay

Erick, Aberdeen

Travelled with family, Travelled with group
Liked: Staff & service
The hotel needs updates. The breakfast was awful. Service was good.
Stayed 4 nights in Jan 2024
Response from Jona on Mar 31, 2024
Dear Erika,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona N.Comfort Inn Winnipeg Airport

10/10 Excellent

Donovan

Travelled with family and small children
Liked: Amenities
Inexpensive lodging, clean rooms, comfortable beds
Stayed 1 night in Feb 2024
Response from Jona on Feb 22, 2024
Dear Donovan,I appreciate your positive feedback about our hotel. We do take pride in catering to our guest's needs the best we can. If you're travelling to our area again soon. Don't hesitate to call us.Thank you for your business.Kind regards,Jona NanesComfort Inn Winnipeg Airport

8/10 Good

wendy, steinbach

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Jona on Feb 22, 2024
Dear Wendy,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesComfort Inn Winnipeg Airport

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a breathing problem when I checked in front desk person gave me a room upstairs no elevator in building. The manager seen me having a hard time climbing the stairs she called me back and put me on first floor kudos to her thanks
Stayed 4 nights in Feb 2024
Response from jona on Feb 16, 2024
Dear Tom,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Jona NanesFront Office Manager Comfort Inn Winnipeg Airport

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checking is suppose to be at 3pm, we got there at 4pm and the room wasn’t ready till 4:30pm, but the worst was the smell in the room and the noise, we could not actually fall asleep to 2:00am because of the noise, people were just loud, in and out of there rooms, not even trying to be quite, talking loud, loud doors, we will never ever stay at this hotel again.
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear William,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short .Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. I have shared your feedback to our maintenance dept. Again, thank you for staying with us . We sincerely appreciate it and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg. Sincerely,Jona NanesComfort Inn Winnipeg Airport

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
People partying all night. Yeah
Stayed 5 nights in Jan 2024
Response from Jona on Feb 16, 2024
Dear Mike,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short .Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. I have shared your feedback to our maintenance dept. Again, thank you for staying with us . We sincerely appreciate it and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg. Sincerely,Jona NanesComfort Inn Winnipeg Airport

6/10 Okay

Edna

Travelled with family
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear Edna,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

8/10 Good

Melanie

Stayed 1 night in Feb 2024
Response from Jona on Mar 27, 2024
Dear Melanie,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Jona NComfort Inn Winnipeg Airport

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good
Stayed 2 nights in Jan 2024
Response from Jona on Feb 16, 2024
Dear Allan, We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

8/10 Good

kelly

Stayed 2 nights in Feb 2024
Response from Jona on Feb 16, 2024
Dear Kelly, We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Stay safe.Kind regards,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

10/10 Excellent

Jeanne, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear Jeanne,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

6/10 Okay

Tatyana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear Tatyana,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesFront office ManagerComfort Inn Winnipeg Airport

6/10 Okay

Pam

Travelled with partner, Travelled with group
Liked: Staff & service
The room was very very small. My bed was so squeaky. You didn’t want to move too much. There wasn’t much counter space in the bathroom. It is a very out dated hotel for the price. Hard to find a parking spot. One good thing it was close to the airport.
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear Pam,Hello,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short . I shared your feedback to our team to ensure that this will not happen again. We appreciate your business and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Sincerely,Jona NanesComfort Inn Winnipeg Airport

6/10 Okay

Danielle

Disliked: Cleanliness
The room was right by busy street so could hear traffic could not ding item to manage room temperature and found piece of stir stick in bed this am .. staff made aware
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear Danielle,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Stay safe.Kind regards,Jona NanesComfort Inn Winnipeg Airport

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatstay
Stayed 1 night in Feb 2024
Response from Jona on Feb 16, 2024
Dear Linda,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Stay safe.Kind regards,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

6/10 Okay

David

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jan 2024
Response from Jona on Feb 16, 2024
Dear David, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short . I shared your feedback to our team to ensure that this will not happen again. We appreciate your business and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Sincerely,Management and Staff,Comfort Inn Winnipeg Airport

2/10 Terrible

Jonika

Disliked: Cleanliness, staff & service, property conditions & facilities
We only stayed here from 11pm-5:00am because of our early morning flight. And once we were checked in, our room had a HORRIBLE smell like rotten cheese. Opened the cabinets, the smell was there too. I believe the room was never vacuumed, had stuff stuck on our feet. In the hallways there was empty beer and twisted tea boxes that were never picked up. The lobby floor was dirty with mud footprints. The front desk lady wasn’t very welcoming and the shower barely worked. Had people running down the hallways, knocking on doors aggressively so it was hard to sleep. Our door wouldn’t lock at first and there was a strange stain on our comforter. Not coming back again that’s for sure.
Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Dear Jonika,First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short . I shared your feedback to our team to ensure that this will not happen again. We appreciate your business and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Sincerely,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Jona on Feb 16, 2024
Dear Kelly,Thank you for rating our hotel. While i wish that I can get detail for your recent stay. Good or bad feedback that we learn from and use to improve .Allow me to apologize on behalf of our hotel for failing to meet your expectations . Hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Once again, thank you for your business. Kind regards,Jona NanesComfort Inn Winnipeg Airport

4/10 Poor

darlene

Stayed 2 nights in Jan 2024
Response from Jona on Mar 27, 2024
Dear Darlene,Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit. I have shared your feedback to our team. Again, thank you for staying with us . We sincerely appreciate it and hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg. Sincerely,Jona N. Comfort Inn Winnipeg Airport

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024
Response from Jona on Mar 27, 2024
Hello Patrick,Thank you for your time rating our property. Looking forward to see you soon.Regards,Management and StaffComfort Inn Winnipeg Airport

8/10 Good

Janice

Travelled with family
Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Dear Janice,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesComfort Inn Winnipeg Airport

2/10 Terrible

zachary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jona on Jan 21, 2024
Hello Zachary,Thanks you for staying with us. I feel sorry if you feel that you didn't enjoy your stay. I know you know the reason why. Not hotel fault . Feel free to contact me any time.Respectfully,Jona NanesFront office ManagerComfort Inn Winnipeg Airport

10/10 Excellent

trudy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out process. Friendly staff. Comfortable room.
Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Dear Trudy,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Jona NanesComfort Inn Winnipeg Airport

8/10 Good

Delores

Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Dear Delores,Thank you for rating our hotel. While i wish that I can get detail for your recent stay. Good or bad feedback that we learn from and use to improve .Allow me to apologize on behalf of our hotel for failing to meet your expectations . Hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Once again, thank you for your business. Sincerely,Management and StaffComfort Inn Winnipeg Airport

8/10 Good

Deborah

Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Dear Deborah, Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

8/10 Good

Klara

Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Dear Klara,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesComfort Inn Winnipeg Airport

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jona on Feb 16, 2024
Dear Barbara,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesComfort Inn Winnipeg Airport

10/10 Excellent

Terence

Liked: Cleanliness, amenities
Response from Jona on Feb 16, 2024
Dear Terence,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

6/10 Okay

Ready Go

Stayed 1 night in Jan 2024
Response from Jona on Feb 16, 2024
Hello,Thank you for your recent review of our hotel as we truly appreciate all feedback whether positive or negative it help us to assure 100% guest satisfaction.We look forward to your next visit with us very soon.Sincerely,Jona NanesComfort Inn Winnipeg Airport

8/10 Good

Gregory G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jona on Feb 16, 2024
Dear Gregory,Thank you for rating our hotel. While i wish that I can get detail for your recent stay. Good or bad feedback that we learn from and use to improve .Allow me to apologize on behalf of our hotel for failing to meet your expectations . Hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Thank you for your business.Sincerely,Jona NanesComfort Inn Winnipeg Airport

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and efficient. Nice clean quiet room.
Stayed 1 night in Dec 2023
Response from JN on Jan 4, 2024
Dear Deanna,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Shane NGeneral Manager

10/10 Excellent

chris

Stayed 1 night in Dec 2023
Response from SN on Jan 4, 2024
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Shane NGM

10/10 Excellent

Brandy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from SN on Jan 4, 2024
Dear Brandy,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Shane NGeneral Manager

10/10 Excellent

Yurii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't like to complain. I didn’t see any friendliness from the reception. Breakfast was fine. The cleaning was also superb. However, the air conditioner could not adjust the average temperature. And so all is well.
Stayed 2 nights in Dec 2023
Response from SN on Jan 4, 2024
Dear Yurii,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Airport.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Shane NGM

10/10 Excellent

Klara

Stayed 1 night in Dec 2023
Response from Jona on Feb 16, 2024
Dear Klara,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Jona NanesComfort Inn Winnipeg Airport

8/10 Good

Ingo

Response from Jona on Feb 16, 2024
Dear Ingo,We would like to thank you for taking the time to rate our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future. Kind regards,Jona NanesFront Office ManagerComfort Inn Winnipeg Airport

6/10 Okay

Louis

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Jona on Feb 16, 2024
Dear Louis,Thank you for rating our hotel. While i wish that I can get detail for your recent stay. Good or bad feedback that we learn from and use to improve .Allow me to apologize on behalf of our hotel for failing to meet your expectations . Hope that you will give us another chance to provide you with superior service and accommodations on your next visit to Winnipeg.Once again, thank you for your business. Sincerely, Jona NanesComfort Inn Winnipeg Airport

2/10 Terrible

Deserae

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There where people roaming the hallways banging on doors all night, when concerns where brought to front desk , they shrugged....dont stay here ...it is not safe.
Stayed 1 night in Dec 2023
Response from SN on Jan 4, 2024
Dear Desarae I am sorry you had a bad experience as we will try and rectify any noise issues in the future.Thank you for letting us know.Sincerely,Shane NGM