Dear Brandon,Thank you for taking the time to share your feedback with us. We value all comments from our guests as they help us improve our services.We're sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you may have encountered during your stay.We would greatly appreciate it if you could provide us with more details about the issues you faced so that we can address them promptly and ensure that they do not occur in the future.Our team is committed to providing the best possible experience for all our guests, and we would like to have the opportunity to make things right for you. Please feel free to reach out to our guest relations team directly so that we can discuss your concerns further.Once again, we apologize for any shortcomings in your experience, and we hope to have the chance to welcome you back and provide you with the exceptional stay that you deserve.Warm regards,Pinnacle Hotel Whistler

Dear Sheridan,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback on Expedia. We are committed to delivering an exceptional experience, and we truly value your input as it helps us to continuously improve our services and facilities. If there were any specific aspects of your stay that you particularly enjoyed or areas where you feel we could improve, please do not hesitate to share them with us. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future.Warm regards,Hotel Management Team

Dear Dhruv,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be very nice and clean, and that our staff's friendliness stood out during your stay. Our team works hard to provide a welcoming environment and it's rewarding to know that their efforts have resonated with you. We look forward to welcoming you back in the future for another exceptional experience.Warm regards,The Hotel Team

Dear Olivia,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our staff made a great impression and that you enjoyed the cleanliness and comfort of your suite. It's an honor to be considered your favorite place to stay in Whistler. We look forward to welcoming you back for another memorable stay.Warm regards,Pinnacle Hotel

Dear Amit,Thank you for choosing our hotel for your recent stay and for taking the time to share your experience with us on Expedia. We are always striving to provide our guests with the highest quality of service and a memorable experience, so your feedback is incredibly valuable to us. We would love to hear more about what aspects of your stay impressed you and any areas where you feel we could improve. Your insights are crucial in helping us enhance our services and ensure that we meet and exceed our guests' expectations.Warm regards,The Hotel Management Team

Dear Yosuke,Thank you for choosing our hotel for your recent stay and for taking the time to share your experience with us on Expedia. We are always eager to hear from our guests and use their feedback to improve our services. We hope you found our accommodations comfortable and our staff welcoming. If there's anything specific you enjoyed or areas where you feel we could improve, we would love to hear more about it. Your insights are valuable to us as we strive to provide an exceptional experience for all our guests.Warm regards,The Hotel Management Team

Dear Tony,Thank you for taking the time to share your experience with us. We are thrilled to hear that our reception staff made a great impression and that you found our rooms to be clean and comfortable. It's wonderful to know that you enjoyed the jacuzzi tub and our convenient location close to the village center, yet away from the hustle and bustle. We are honored to be your hotel of choice in Whistler and look forward to welcoming you back on your next visit.Warm regards,The Hotel Team

Dear Marnie,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the cleanliness, location, and views offered by our property. Our team works diligently to maintain a high standard of excellence, and your feedback affirms the hard work we put in every day. We are glad that you found our location convenient and that you could take advantage of the fantastic views we are privileged to have. We look forward to welcoming you back to our hotel in the future for another stellar stay.Warm regards,The Hotel Team

Dear Kim,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the convenient location of our hotel, just a short walk away from the vibrant village with its array of shopping and dining options. Our guests often tell us how much they appreciate our proximity to the local attractions, and we're glad it contributed positively to your stay. We hope to welcome you back soon for another enjoyable visit.Warm regards,The Hotel Team

Dear Ralph,Thank you for taking the time to share your experience with us. We are thrilled to hear that the jacuzzi tub in your room stood out as a highlight of your stay. Our in-room jacuzzi tubs are designed to provide a private oasis where guests can relax and unwind after a day of adventure or business. We hope it added an extra touch of comfort and luxury to your visit. Looking forward to welcoming you back soon for another exceptional stay.Warm regards,Pinnacle Management

Dear Den,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be nice, clean, and complete. Our team strives to provide a welcoming and accommodating environment, and we're glad that you felt well taken care of during your stay. Your kind words have been shared with our staff, who were delighted to know they made a positive impact on your visit. We look forward to welcoming you back in the future for another exceptional experience.Warm regards,The Hotel Team

Dear Elizabeth,Thank you for taking the time to share your experience with us. We are thrilled to hear that our room met all your needs and that you found our location convenient for accessing local amenities and outdoor activities. Our team is committed to providing a comfortable and enjoyable stay for all our guests, and we're glad to have achieved this for you. We hope the proximity to stores, restaurants, and trails helped make your stay in Whistler memorable. Looking forward to welcoming you back soon!Warm regards,Customer Service Team

Dear Suhyun,Thank you for choosing our hotel for your recent stay and for taking the time to provide your feedback. Your satisfaction is our top priority, and we hope to have the chance to welcome you back in the future and exceed your expectations.Warm regards,Customer Service Team

Dear Barbara,Thank you for choosing our hotel for your recent stay and for taking the time to share your experience with us on Expedia. We are thrilled to hear that you had a great stay! Our team is dedicated to providing a welcoming and comfortable environment for all our guests, and it's rewarding to know that we've succeeded in making your visit enjoyable. We look forward to the opportunity to welcome you back in the near future.Warm regards,The Hotel Team

Dear Aman,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback on Expedia. We are committed to offering our guests a fulfilling experience and we truly value your input. It is insights from our guests that enable us to enhance our services and address areas that may need improvement. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service that you deserve.Warm regards,Pinnacle Hotel

Dear Abhay,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a nice experience during your stay. Our team is committed to providing a comfortable and enjoyable environment for all our guests, and we are glad we met your expectations. We look forward to welcoming you back in the future for another pleasant stay.Warm regards,The Hotel Team

Dear Haris,Thank you for taking the time to leave a review of your recent stay with us. We are glad to hear that you found your experience to be decent. We strive to provide our guests with a comfortable and enjoyable stay, and we would love to know how we could make your next stay even better. Your feedback is invaluable to us in our continuous efforts to improve our service and facilities. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,The Pinnacle Hotel

Dear Gurinder,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback on Expedia. We are committed to offering our guests a fulfilling experience and we truly value your input. It helps us understand what we are doing right and where we might improve. We hope you had a pleasant stay and we look forward to the opportunity to welcome you back in the future.Warm regards,The Pinnacle Hotel

Dear Humberto,Thank you for taking the time to share your experience with us on Expedia. We are thrilled to hear that you found our staff friendly and our customer service commendable. Our team works diligently to ensure that every guest feels welcome and well-cared for, so your feedback is especially gratifying. We are also pleased to know that the cleanliness of our rooms met your expectations, as we strive to maintain the highest standards of hygiene and comfort for our guests. We look forward to welcoming you back to our hotel in the future and hope to continue exceeding your expectations.Warm regards,The Hotel Team

Dear Emilia,Thank you for taking the time to share your experience at the Pinnacle. We are thrilled to hear that our prime location contributed to a memorable stay and that you found our accommodations both clean and tranquil. The jet tub is indeed one of our unique features and we're glad it added an interesting touch to your visit. We look forward to welcoming you back in the future for another serene stay.Warm regards,The Pinnacle Team

Dear Linda,Thank you for choosing our property once again for your stay in Whistler. We are delighted to hear that our hotel continues to meet your needs during your visits to your daughter. Our team is committed to providing a consistent and comfortable experience for our guests, and it's rewarding to know that we are succeeding. We appreciate your loyalty and look forward to welcoming you back on your next trip.Warm regards,The Hotel Team

Dear Naaz,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to be a comfortable, private oasis amidst the hustle and bustle. Our team works diligently to ensure that every corner of our establishment is clean and welcoming for our guests. It's also great to know that our location served you well in accessing everything you needed during your stay. We hope to have the pleasure of welcoming you back soon for another seamless and enjoyable visit.Warm regards,The Hotel Team

Dear Gary,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff made a great impression with their friendliness and that you enjoyed our facilities and on-site restaurant. We understand that the cost of underground parking was a concern, and we are continually reviewing our pricing to ensure it reflects the high level of service and security we aim to provide. Your feedback is invaluable to us as we strive to improve our services and we hope to welcome you back in the near future.Warm regards,The Hotel Management Team

Dear Sandra,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated the high ceilings and the serene view of the trees from our 3rd-floor rooms. Our aim is to provide a tranquil environment that feels open and spacious, so it's wonderful to know that these aspects enhanced your stay.We understand that the parking situation did not meet your expectations, and we apologize for any inconvenience this may have caused. Please rest assured that we are actively looking into ways to improve our parking facilities to ensure a more comfortable experience for all our guests. Your comments are invaluable to us as they help us to refine our services and facilities.We hope to have the opportunity to welcome you back in the future, ensuring a stay that is as convenient as it is comfortable.Warm regards,The Hotel Management

Dear Kristine,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by our check-in and check-out times. Our standard check-in time is designed to ensure that rooms are thoroughly cleaned and prepared for our guests, while the check-out time allows us to maintain the quality of our accommodations for all visitors. We understand that these times may not suit everyone's schedule, and we are continually reviewing our policies to better serve our guests. We appreciate your understanding and hope to welcome you back in the future, with an experience that meets your expectations and our standards.Warm regards,Hotel Management

Dear Marti,Thank you for taking the time to share your positive experience at Pinnacle Hotel. We are thrilled to hear that you found the value of our accommodations to exceed your expectations, particularly enjoying the in-room jacuzzi and the convenience of having a fridge to store cold food. Our team strives to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to know that we have succeeded in making your visit memorable. We look forward to welcoming you back soon for another exceptional stay.Warm regards,The Pinnacle Hotel Team

Dear Anne,Thank you for taking the time to share your experience with us. We are thrilled to hear that our mountain views took your breath away and that our team's dedication to professional and friendly service met your expectations. It's wonderful to know that the cleanliness and comfort of our accommodations lived up to what you envisioned when making your reservation. We strive to deliver an exceptional experience, and it's gratifying to know we succeeded. We look forward to welcoming you back to our hotel in the future.Warm regards,The Hotel Team

Dear Madeline,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff's efforts to accommodate your early arrival added to the comfort of your stay. It's wonderful to know that you enjoyed our prime location, which is perfect for exploring the village at your leisure. We're also glad that the comfort of the bed and the view from your room contributed to a memorable visit. We look forward to welcoming you back to our hotel in the future.Warm regards,The Hotel Team

Dear Ying Leung,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the serene mountain views from your room and the peaceful atmosphere of our hotel. Our team is dedicated to providing a tranquil retreat for our guests, and we are delighted that we could contribute to a relaxing stay. We hope to have the pleasure of welcoming you back soon for another serene getaway.Warm regards,The Hotel Team

Dear Grahame,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be friendly and helpful and that our location conveniently supported your travel plans, providing easy access to local shops and eateries. We acknowledge that some areas of our hotel may feel dated, and we want to assure you that we are in the process of planning updates to enhance the overall guest experience. Your feedback is invaluable to us as we strive to improve our services and facilities. We hope to welcome you back in the future, perhaps on your next trip from Vancouver to Calgary, to a refreshed and updated setting.Warm regards,Hotel Management

Dear Slavko,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our facilities to your liking and our staff friendly and accommodating. It's also great to know that our location contributed positively to your stay, providing easy access to local attractions and conveniences. We strive to make our hotel a home away from home for our guests, and your feedback is invaluable in helping us maintain and improve our services. We look forward to welcoming you back in the near future.Warm regards,Pinnacle Hotel

Dear Arthur,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff's accommodating nature added comfort to your stay and that the early parking convenience positively impacted your visit. It's wonderful to know that our location served as the perfect base for your village strolls and that you enjoyed both the comfort of our beds and the views they offer. We eagerly await your return and look forward to welcoming you back to continue exploring the charms of our village.Warm regards,The Hotel Team

Dear Donna,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our central location, convenient for exploring the local area and its attractions. We acknowledge that some aspects of our property may feel dated, and we want to assure you that we are in the process of planning updates and renovations to enhance the overall experience of our guests. Your comments are invaluable to us as they help us identify areas of improvement. We hope to have the opportunity to welcome you back in the future to show you the positive changes we have made.Warm regards,The Hotel Management Team

Dear David,Thank you for choosing our hotel for your recent stay and for taking the time to provide feedback. We are committed to offering our guests a fulfilling experience and we truly value your input. It is insights from our guests that enable us to enhance our services and address areas that may need improvement. We hope to have the opportunity to welcome you back in the future and exceed your expectations.Warm regards,Pinnacle Hotel

Dear Jason,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff made a wonderful impression and that you found the rooms to be beautiful. It's also great to know that our proximity to the Village Shopping area added convenience to your stay. We strive to provide an exceptional experience for all our guests, and your feedback is invaluable in helping us maintain and improve our service standards. We look forward to welcoming you back on your next visit.Warm regards,The Hotel Team

Dear Megan,Thank you for choosing to stay with us at our Whistler and downtown Vancouver Pinnacle hotels and for taking the time to share your experience. We are thrilled to hear that you enjoyed your visits and are planning to return. Our team is committed to providing exceptional service and accommodations, and it's always rewarding to know when we've succeeded. We look forward to welcoming you back soon and hope your next stay is just as pleasant as the previous ones.Warm regards,The Pinnacle Hotel Team

Dear Vinod,Thank you for taking the time to share your feedback with us on Expedia. We are delighted to hear that your overall experience was good. Our team is committed to providing a comfortable and enjoyable stay for all our guests, and we're glad we met your expectations. If there's any specific aspect of your stay that you particularly enjoyed or if there are areas where you feel we could improve, we would love to hear more about it. Your insights are valuable to us as they help us to enhance our services. We look forward to the opportunity to welcome you back in the future.Warm regards,The Hotel Team

Dear Laurie,Thank you for taking the time to share your experience with us. We are thrilled to hear that our staff made a great impression on you and that the in-room kitchen and jacuzzi added to the comfort of your stay. Our team strives to provide a welcoming and well-equipped environment, and your feedback affirms the hard work we put in every day. We look forward to welcoming you back to our hotel in the future for another exceptional experience.Warm regards,The Hotel Team

Dear Christopher,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced due to the noise levels and the condition of the tub in your room. The comfort and safety of our guests are our top priorities, and we are disheartened to hear that we fell short of your expectations.Please rest assured that we are taking your comments seriously and are immediately addressing these issues with our maintenance team to ensure that the necessary improvements are made. Additionally, we are exploring various solutions to enhance soundproofing between rooms to provide a more peaceful and restful experience for our guests.We understand that a comfortable stay is what our guests expect and deserve. Thank you once again for your review, and we hope to have the chance to welcome you back in the future under better circumstances.Warm regards,The Hotel Management Team

Dear Jodi,Thank you for taking the time to share your experience with us. We are thrilled to hear that our check-in staff made a great impression with their helpfulness and friendliness. It's also wonderful to know that you found your room to be beautiful, comfortable, and clean to your satisfaction. Our team works hard to ensure that every guest has a memorable stay, and your feedback is a valuable affirmation of our efforts. We look forward to welcoming you back in the future for another delightful experience.Warm regards,The Hotel Team

Dear Samantha,Thank you for choosing our property for your stay in Whistler and for taking the time to share your positive experience with others. We are thrilled to hear that our kitchenette, convenient parking, and prime village location contributed to a memorable stay for you. It's especially rewarding to know that our commitment to affordability without compromising on quality has made us your top recommendation for Whistler accommodations. We look forward to welcoming you back for another visit soon.Warm regards,The Hotel Team

Dear Shiela Mae,Thank you for taking the time to share your feedback with us. We are delighted to hear that our staff's dedication to service made a positive impact on your stay. It is our top priority to provide a welcoming and accommodating environment for all our guests. We appreciate your comments on the cleanliness of our facilities, despite the building's character showing its age.We have taken note of your concerns regarding the quality of the carpet, bed, and the odor in the closet. Please rest assured that we are looking into these matters with the utmost seriousness to ensure that they are addressed promptly and appropriately. Our goal is to ensure that every aspect of our accommodation meets the high standards our guests expect and deserve.We are also pleased to know that the essentials provided were sufficient for your needs and that the location of our hotel contributed positively to your experience. We are committed to continuous improvement and your insights are invaluable to us in this endeavor.Once again, thank you for your review. We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and enjoyable stay.Warm regards,Hotel Management

Dear Jennifer,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience regarding the cleanliness of your sheets. Please accept our sincerest apologies for the discomfort this has caused you and for the way it was handled when brought to our attention. We understand how important a clean and comfortable environment is for our guests, and what you encountered is not up to our standards. We are taking immediate steps to address this issue with our housekeeping team to ensure that it does not happen again. We value your patronage and hope you will give us the opportunity to restore your confidence in our hotel. Please reach out to our customer service team so we can make this right.Sincerely,The Hotel Management Team

Dear Jasnoor,Thank you for your wonderful review and for awarding us a perfect score! We are thrilled to hear that your stay with us met all your expectations. Our team is dedicated to providing exceptional service and it's rewarding to know that we've succeeded in making your experience memorable. We look forward to welcoming you back to our hotel in the future. Your satisfaction is our top priority and your review reaffirms the hard work we put in every day. Thank you for choosing us for your travels.Warm regards,The Hotel Team

Dear Roberto,Thank you for taking the time to share your experience with us. We are delighted to hear that our hotel met your basic needs and that you found our staff and amenities to be satisfactory. Our team strives to provide a welcoming and comfortable environment for all our guests, and your acknowledgment serves as a wonderful affirmation of our efforts. We hope to have the pleasure of serving you again in the future.Warm regards,The Hotel Team

Dear Julie,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had a positive experience and appreciate your four-star rating. Our team is committed to providing exceptional service and a comfortable environment for all our guests. We would love to hear more about what you enjoyed during your stay, as well as any suggestions you might have that could help us make your next visit a five-star experience. We look forward to welcoming you back to our hotel in the future.Warm regards,The Hotel Team

Dear Gary,Thank you for taking the time to share your experience with us. We are thrilled to hear that you found your room to be clean and accommodating for your pet. Our team works diligently to ensure that all our guests, including our four-legged ones, have a comfortable and enjoyable stay. We hope to welcome you back soon for another pleasant visit.Warm regards,The Hotel Team

Dear Amir,Thank you for taking the time to review your stay with us. We are delighted to hear that you had a positive experience and appreciate your rating of 4 out of 5. Our team is committed to providing exceptional service and we're glad that we met your expectations. We acknowledge that there is always room for improvement and would love to hear any feedback you might have on how we can make that fifth star achievable. Looking forward to welcoming you back in the future.Warm regards,The Hotel Team