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Reviews of Whistler Village -Walk to Lifts-Views of village - DL258

Whistler Village -Walk to Lifts-Views of village - DL258
Whistler, BC

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

10/10

Cleanliness

Reviews

10/10 Excellent

nadine r.

Liked: Cleanliness
Location
All good lots of cooking supplies
Stayed 3 nights in Dec 2020

8/10 Good

Cavin G.

Liked: Cleanliness
Great Unit for a Group Getaway
Tremendous location and a well-kept unit great for a small group / family getaway to Whistler.
Stayed 2 nights in Jun 2019
Response from VrboOwner on Mar 24, 2020
Thank you do much for your review

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

6/10 Okay

Alan S.

Accommodating property in a good location but could be better maintained
To be fair, we had a pretty good stay. Four people and stuff fit in comfortably. The view was great. Located right on the Stroll it was a good location, though a bit of walk to the lifts with skis, but just steps from many restaurants, shops and the market. However, overall impression of the unit was that it was not well managed. The carpets could use a cleaning and some corners of the rooms and baths were missed altogether, with the one shower drain stopped up. Some of the furniture was a bit wobbly and the kitchen equipment was adequate but would not accommodate any real food prep. When we asked at the front desk for a few minor things to be taken care in the unit the answer was basically "no". For the money we paid for the unit we expected a bit more. It felt more like a hostel than a hotel.
Stayed 9 nights in Feb 2019
Response from VrboOwner on Mar 24, 2020
Thank you for your review. I have asked the cleaners to do a deep clean of the unit.

6/10 Okay

Verified traveller

Great location and view
This condo was well equipped with the basics, but nothing more. It has awesome views, and easy access to the village and mountains. The lodge ammenaties were less than stellar, but easily overlooked. Yes, it is noisy, but anywhere in the village is going to be loud (either the snowplows and ice scrapers at 6am, or the bars letting out at 2am). Overall it was a basic, functional condo that gave us quick access to food and the mountain.
Response from VrboOwner on Mar 24, 2020
Thank you so much for the review. We are close to all the village attractions so at times it can be noisy as the bar let out.

10/10 Excellent

Janette B., Australia

A Great Family Ski Holiday
Perfect position for everything we needed and wanted to do. Unit was great and perfectly sized for our family of 4 with all the amentities. Awesome village position for a skiing holiday.
Stayed 13 nights in Jan 2018
Response from VrboOwner on Mar 24, 2020
Thank you so much for your review. I am glad you had an enjoyable trip.

6/10 Okay

Fran R.

great location but::::
Nice tidy condo - however noise from the nightclub below was unacceptable and lasted until 1Am! Owner was responsive and the next night it was moderatly quieter. We had no idea that there was a nightclub below and no idea that we would be charged a $500 fee "in case" of problems -- they did not charge us for anything (I hope) as we left the place immaculate. But it was disconcerting to have such a huge "in case" fee! One bed was badly broken - the owned agreed to have it "looked at ." In fairness the owner did offer one of hsi other places but since we were only up for 2 nights it was too hard to move for one night.
Stayed 2 nights in Oct 2017
Response from VrboOwner on Mar 24, 2020
Thanks for your review. The "in case" fee is a pre-authoirsation on your credit card for a security deposit. Nothing is charged unless damaged. This is standard in Whistler and is clearly posted on our websites and in the policies and rental agreement. The noise was emanating from the restaurant downstairs not a night club and they have been given warning letters from the strata and city. It has been very quiet since. The bed has been replaced. Thanks and sorry again for the noise issues.

8/10 Good

jen B.

Wonderful 2bed and bathroom but noisy due to restaurant and bar downstairs.
The space was nice as it was newly renovated. Had everything we needed however because the furniture warehouse restaurant /bar was located right beneath us it was quite noisy at night after 10am and also first thing in the morning while they were opening. Sounded to be moving chairs and tables prior to 7am.
Stayed 2 nights in Sep 2017
Response from VrboOwner on Mar 24, 2020
Thanks for the review. The strata has given written warnings to the restaurant to keep the nose down. The city of Whistler is also getting involved. Since the warnings were issued, the noise has subsided. Please note that we offered to move the guest to another bigger quieter unit on Blackcomb, so out of the village area, but she declined the offer.

6/10 Okay

Danielle M.

Average Apartment
This apartment was average for the places I have stayed in at Whistler. It was clean, but a little run down. The kitchen wasn't very well stocked, but we have stayed in many places at Whistler that are like this, so we bring a lot of extras (knives, cutting boards, pans, etc). A definite positive is the location. It is centrally located in the village, and close to everything. One point to make, and not necessarily the apartment owners fault, is the "secure" parking is not at all secure. Within one hour of our arrival a mountain bike that was locked to the back of our vehicle was stolen. The property management company did absolutely nothing to help us with this issue, and it was extremely frustrating.
Stayed 2 nights in Aug 2017

2/10 Terrible

Rodney K.

Good location.
Master bed frame was broken. Shower curtain was on the floor. Even though I called nothing was fixed. No offer to comp the night. No offer to move rooms. Extremely poor service.
Stayed 4 nights in Jul 2017
Response from VrboOwner on Mar 24, 2020
I am really sorry. I was away on holiday and thought my staff would take care of that. This is not acceptable. Please contact me so we can see reimburse you somehow. This should not happen, I pride myself on taking care of any issues my guests have. I have maintenance staff on call at all times and a front desk staff to take care of any issues. Normally I am always available but was off the grid for the first and only time at a wedding in Africa where wifi was scarce. Sorry this happened then.

10/10 Excellent

Sam G.

Clean. Perfect location. Front desk staff were great.
Clean. Perfect location. Front desk staff were great. 'Cool' fan in bedroom was appreciated.
Stayed 2 nights in Jul 2017

6/10 Okay

LaNita E.

Good location, but the noisy bar music and glaring red lights from the gazebo were awful at night
The updated decor was very nice. A great job was done on the updated surfaces. However, one of the most important keys to a great stay anywhere is a great night's sleep in a comfortable bed. The bed in the Master was AWFUL!!!! The mattress sloped severely and it was like sleeping on a see saw. My husband and I both need to see our chiropractor as soon as we get back home. Mattress needs to be replaced ASAP! Shower curtain was being held in place with duct tape. Many light bulbs were out so it was darker than needed to be. There was only one air conditioning unit and that was in the Master bedroom. Great for me and my hubby, bad for everyone else. The clothes dryer wasn't working properly. It didn't put out much heat. Had to put clothes through repeated cycles to dry and that's not much fun for mom when she's supposed to be on vacation. And I really wish we would have known about the bar being so close. The bass could be heard thumping till 1:00am. Sort of makes the "strict no noise after 10:00pm policy" a moot point. Also would have been good to know that the parking spots DO NOT accommodate SUVs. It was a good thing we weren't staying during peak season or we would've been out of luck. All in all, everything worked out fine, but we feel like we spent waaay too much for what we got. It's gonna cost us as much as we spent in chiropractic fees to get our spines back to good. That's not an exaggeration.
Stayed 4 nights in Jul 2017

10/10 Excellent

Ruth R.

Great location and accommodation
This condo provided a comfortable home away for our family as we enjoyed all that Whistler village has to offer, just steps out the door. Clean, comfortable beds, great kitchen and bathrooms--everything you need and at a great price. We'd definitely stay here again.
Stayed 1 night in Jul 2017

8/10 Good

Sheila J.

family vacation on mid-winter break
Great unit and accessibility for restaurants and shops was so easy. Perfect for kids too! Paid parking was a plus. Front desk help was always knowledgable and friendly. Units were well kept. Only drawback was the noise in the plaza in middle of the night. People walking around, talking and screaming…very annoying. All in all we enjoyed our vacation.
Stayed 6 nights in Feb 2017

8/10 Good

Anthony M.

Great location
Loved the location. Nice clean place. Two rooms was great. Two bathrooms was even better. Individual Wi-Fi was a plus. Staff at check in was helpful. Storage lockers for equipment kept room clean. Would recommend this place with one caveat below - Noise was one of the big issues we had read before we stayed here so I will address the issue. This is a village with many people, shops and restaurants. You will have many people outside your building milling around. It did not bother us or keep us from sleeping. If you are a light sleeper however, I would recommend not staying in Whistler Village itself. We were here during the busy President's weekend and did not have any issues with loud music or partying - the only noise was from the hustle and bustle of the village itself. We enjoyed the liveliness of the village and what it had to offer but some people might not. Public areas could use some touch up (lobby, elevator, hallways) but not unexpected given people are walking around in ski boots and carrying snow in. A little tough finding the exact door for the lobby on first day - not obvious. Overall liked the place a lot and would stay here again.
Stayed 3 nights in Feb 2017

10/10 Excellent

Trista S.

Great location! Great value for the money.
Condo had everything it promised. Location was great. Only bad thing we could say is that it is literally right over a bar, but it seemed to quiet around 10pm every night.
Stayed 6 nights in Jan 2017

10/10 Excellent

Geoff G.

Great apartment!
Very well presented apartment in a great location in the village.

8/10 Good

Carey S.

Excellent access to skiing. Decent property
The property was very nicely renovated. The television wasn't working when we arrived and the toilet stopped up during our visit. There wasn't a plunger in the condo, nor was there one in the building so we had to purchase one. Cost of purchasing a plunger was not an issue but the inconvenience was an issue. Also, the condo was above a very rowdy nightclub. I remembered reading about it in the reviews and didn't think we would mind - but it was very loud all night.
Stayed 3 nights in Nov 2016
Response from VrboOwner on Mar 24, 2020
I am sorry that happened. We have a maintenance person on calla so if you let the front desk or myself know I would have taken care of both issues right away. The TV issue was due to the input set on the wrong input. Thanks for your comments

6/10 Okay

Janet W.

Great location, needs some updates.
The condo is well located if you want to do Whistler Village activities (we did). It is above a bar/restaurant and faces square so quite noisy in the daytime. AC in master bedroom only so had windows open all night in rest of condo and was quiet except for loud group exiting the club (I assume) at 2 AM that decided to settle in the square for loud conversation. Bed in 2nd bedroom is broken/lopsided. Decor is a bit dated, bedding needs to be replaced, comforter was old and faded, sheets torn. It did meet our needs.
Stayed 1 night in Aug 2016
Response from VrboOwner on Mar 24, 2020
Thank you for your comments. I have asked housekeeping to change the comforter. The linens are changed after every stay so not sure why it was like the but I have asked housekeeping to address it immediately. All the furnishings were purchased new January 2016 so not sure what happened to the mattress/bed but I will have maintenance look at it right away.

8/10 Good

Kelsey R.

Nice!
We were not able to get the AC to work very well for the whole condo. Just the one bedroom had the unit in it. The blinds on the sliding glass door didn't pull shut all the way, a few panels were missing. Just be aware it is noisy because of the bars below you. It was a great location and very clean condo.
Stayed 2 nights in Jun 2016