We arrived specifically to use the hottub and pool. With no notice from Expedia or the Pinnacle Whistler, we arrived a d the hottub was out of order and rhe pool filter system was not working. Hotel staff said a part was ordered an should be fixed within 2 days. We were here specifically for a back rehabilitation issue. We initially booked for 4 nights through Expedia. After the third day when they said it will be fixed tomorrow. We asked to compensate for 1 extra day. They did not! The spa and pool issue was finally repaired at 6pm the evening before we were checking out. We will never stay at the Pinnacle resort anytime, anywhere ever again. This the 3rd time we have had issues with this site, but have not said anything, because things happen. NO MORE.