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Rating 10 - Excellent. 518 out of 1002 reviews" "
10 - Excellent
518
Rating 8 - Good. 357 out of 1002 reviews" "
8 - Good
357
Rating 6 - Okay. 97 out of 1002 reviews" "
6 - Okay
97
Rating 4 - Poor. 19 out of 1002 reviews" "
4 - Poor
19
Rating 2 - Terrible. 11 out of 1002 reviews" "
2 - Terrible
11
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Okay
Neill
May 26, 2024
15.00
Tack on fee not listed
For amenities
Bait and switch
Buyer beware
The staff at the front desk are very friendly and welcoming, and the hotel facilities are very complete, there is a fire at the door, and the bed is comfortable. The only drawback is the lack of breakfast options. But overall very satisfied!
The outside could use some touching up on the building itself. Otherwise we had a good stay and the beds were comfy! Breakfast is okay with basic options but don’t expect eggs, potatoes, bacon, etc. Good coffee and easily available throughout the day though! We didn’t get to use the game room or make any s'mores as I had hoped but that was because we were too tired from being in the park all day. It was a convenient location though! Close to the gate and everything else!
Absolutely fantastic, cozy, quaint lodging at the gates of Yellowstone National Park. So much detail, so many amenities, such great customer service! Cody at the Front Desk is incredible!
We had a great experience, friendly staff and fun time. We had fun roasting s’mores over the outdoor fire pit, kids had fun playing in the game room. Breakfast wasn’t anything to write home about, but overall had a great trip and would stay here again.
Speedy check in and check out. Staff very helpful. Room was clean and tidy. We asked for room make up for both days but on the second day they only cleaned the bathroom. Location is superb very close to the West entrance of Yellowstone Park. Very satisfied with the stay.
Excellent customer service, great modern accommodations, clean, attractive, decent continental breakfast, free washer and dryer for guests. Michael went over and beyond. Good job -- highly recommend
Hotel was a nice surprise. Comfortable beds, clean. Great morning coffee. Basic breakfast. But enough to get you going, Breakfast attendant woman was so friendly and helpful.
Loved how close it was to Yellowstone, even with it being a big park - it’s close to the west entrance. Loved the special touches with free ice cream, s’mores. We also liked how close it was to town. Nice and friendly staff. Our room was very clean
Excellent hotel… 2nd stay here. Very knowledgeable staff, great parking, walkable to restaurants, good complimentary breakfast, heated pool & hot tub, free s’mores for the fire pit!
Property is close to the West Yellowstone entrance gate which is a big plus.
The rooms were fairly spacious which we appreciated.
Free breakfast could be improved by offering more hot food choices.
Our tour bus picked us up directly from the hotel.
Overall, we would recommend this hotel and would stay here again.
I am very pleased with my stay last weekend. I am glad its located so close to Yellowstone Park, that was key for me. It was easy to find and the staff was very helpful and answered any questions I had, the breakfast was very good and I will stay there again in the future. I love the bear on my bead, and of course it came home with me!! Thank you again for such a pleasant experience.
This was a great little place to base our Yellowstone explorations from. We didn't spend much time there because we were out and about most of the time, but I would use it again. Very convenient and friendly staff.
The property is close to dining and shopping area. Walkable distance! Closet to west entrance of Yellowstone as well!
The only negative is the continental breakfast. Needs to change up hot items was always the same option every morning.