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Reviews of Gray Wolf Inn & Suites

3 out of 5
Gray Wolf Inn & Suites
250 S Canyon St, West Yellowstone, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 749 out of 1210 reviews" "
Rating 8 - Good. 346 out of 1210 reviews" "
Rating 6 - Okay. 75 out of 1210 reviews" "
Rating 4 - Poor. 27 out of 1210 reviews" "
Rating 2 - Terrible. 13 out of 1210 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Amenities
Great family friendly place to stay. We appreciated the little touches like s’mores, ice cream, free laundry and electric vehicle charging. The location was perfect for visiting the park and close enough to walk while exploring the town. Highly recommend!
Stayed 4 nights in May 2024

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to park entrance. Free s'mores💕
Stayed 2 nights in May 2024

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good, staff great, good breakfast Beautiful pool and hot tub
Stayed 1 night in May 2024

4/10 Poor

shao hua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O
Stayed 1 night in May 2024

2/10 Terrible

SUKHWINDER

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Its very out dated.. Everything in room was old and dirty
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Vinayak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Can’t knock this place for cleanliness, and it was overall a comfortable stay. Staff were also very friendly. Walls were paper thin but luckily not really a late night hotel. We were a little later than usual for breakfast (but within the designated time) and it was very limited choice, did feel we had missed the boat a bit. A solid place to get some rest when exploring the park.
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was grrat for what we needed just stay nesr the park and shops with in walking distance
Stayed 3 nights in May 2024

8/10 Good

Ryan George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in Yellowstone.
Stayed 4 nights in May 2024

10/10 Excellent

James, Pelham

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

6/10 Okay

Tim, West Palm Beach

Liked: Staff & service
Poor, cheap or limited food/drink options onsite.
Stayed 1 night in May 2024

8/10 Good

sharon, bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this very convenient hotel. Light breakfast provided was decent. Beds were harder than we would have liked but the refrigerator worked very well and even froze our water bottles.
Stayed 2 nights in May 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Vacuuming the halls at night, running out of coffee and breakfast items, ill tempered front desk clerk..
Stayed 7 nights in May 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jennifer

Travelled with family
Mediocre hotel. A little run down. Moldy shower.
Stayed 1 night in May 2024

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice except for the man working the front desk in the evenings. He wasn't friendly at all, didn't smile, and seemed irradiated when I asked him for clarification. The room was very nice and clean. The free breakfast had a variety of cold food... typical continental breakfast food items.
Stayed 3 nights in May 2024

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, family friendly, and reasonably priced.
Stayed 2 nights in May 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated but well maintained. Wonderful staff and great breakfast. I will be staying hear again in the future.
Stayed 1 night in May 2024

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Quite and safe.
Stayed 2 nights in May 2024

8/10 Good

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located right next to West entrance of Yellowstone National Park. Pros Clean hotel with all basic necessities available Friendly staff Good internet speed Cons Very very limited breakfast options, Almost nothing for a vegetarian person West Yellowstone is a small town, everything closes around 3-4 pm. Not much dinner options available in the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Jerry, Meridian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yellowstone
Stayed 1 night in May 2024

8/10 Good

Rajasekar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a terrific place to stay! With a lovely swimming pool and free refreshments available 24/7, this is a budget-friendly option.
Stayed 4 nights in Apr 2024

8/10 Good

David J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in May 2024

6/10 Okay

Chellie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms are on the older side and the shower was leaking but overall was good
Stayed 6 nights in May 2024

10/10 Excellent

Rita, Branson West

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and well maintained. I really enjoyed the underground parking garage. The only issue we had was with the television, which was taken care of in our room very quickly, however the television in the fitness center was a problem that didn't get fixed. Overall we had a great stay and the staff were very helpful and responsive.
Stayed 7 nights in May 2024

8/10 Good

Karen Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Xuebin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable, and clean place.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

6/10 Okay

RITA

Travelled with group
Liked: Staff & service, property conditions & facilities
The heater didn’t work, the blow dryer didn’t work. The TV kept going out and we had to reset cable box. The staff was quick To respond and repair the heater and blow dryer. The front desk staff was beyond helpful and super nice.
Stayed 2 nights in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a value for the price. Rooms were clean and bed was very comfortable.
Stayed 2 nights in May 2024

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Apr 2024

6/10 Okay

Miguel

Travelled with partner
Liked: Staff & service
Hotel was ok considering the area and limit to upscale hotels. Go ahead and skip the breakfast and head straight to McDonalds.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Zach

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Gray Wolf Inn & Suites was disappointing. The outdated facilities and the incessantly running toilet made for a restless night. Additionally, encountering a front desk attendant seemingly under the influence of marijuana was concerning. Furthermore, observing cleaners prioritize elevator use over disabled tenants added to the dissatisfaction. Overall, I cannot recommend this hotel until significant improvements are made to ensure guest comfort and safety.
Stayed 1 night in Apr 2024

10/10 Excellent

Lennie d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Missy

Travelled with family
Liked: Staff & service, property conditions & facilities
Mold in the shower
Stayed 2 nights in Apr 2024

8/10 Good

Deanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool hot tub
Stayed 1 night in Apr 2024

10/10 Excellent

GRACE

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Michael was great at checking us in and the location was convenient. Close to the West Yellowstone park entrance. The room itself wasn't the cleanest, but i guess most hotels in the area are a bit dated. Would stay again next time due to the proximity to the park.

8/10 Good

David, charlotte

Liked: Cleanliness, property conditions & facilities
easy access to yellowstone
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean rooms and cozy decor. My only negative comment would have to be that our room was only serviced once during our 4 night stay which only included replacing our towels. Bed was not made and things were not restocked.
Stayed 4 nights in Apr 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We asked for a 1st floor room. Was told we couldnt get one because those were reserved for people with pets & there was only 3 left. We checked in at 16:30. There were very little choices for the continental breakfast. We grabbed a cup of juice & went elsewhere to eat.
Stayed 1 night in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, large room. Quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient booking and check-in.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviently located across from Discorvery Center.
Stayed 1 night in Apr 2024