Find Hotels by Independent in West Hartford

"A clean, quite new, attractive and comfortable place. Not good sound-proofing between rooms, however. Also, we stayed for three nights and received no housekeeping services. "

"The rooms were clean including the bathroom "

"nnn"

"Front desk person was sampling perfumes/colognes upon my arrival. Had me wait 10 minutes while she was finishing up. A line was forming behind me. Cops were there dealing with an issue. Children were unattended running around the lot. People were outside their rooms smoking weed. Our door kept getting stuck, couldn’t open. OUR ROOM SMELLED SO BAD OF CIGARETTES. IT WAS DISGUSTING! My son has asthma and had a hard time dealing with the smell! There were cigarette burns on sink, toilet and shower ledge. Had microwave and mini fridge…,had to move entire thing (microwave was attached permanently to fridge) over to teach the plug. Seriously a joke! Would never recommend or stay there ever again! We only spent the night to attend a concert at people bank arena. Bad idea. "

"Clean room "

"Great breakfast. Food impeccable room was beautiful friendly service and great location. Enjoyed evening bar services to die for desserts!!"

"Breakfast was good! Lots of options, and stuff to make drinks is out even when breakfast hours close."

"Clean. Hallway noise could be quieter when cleaning takes place in common area. "

"The room is spacious and clean, and the front desk staff is friendly and helpful. The shuttle to the airport was on time and arrived at the airport in less than 10 minutes. Overall, a good value for the location and for what the hotel offers."