West Alameda Vacation Packages

I had a great time at this hotel. Staff members were professional, helpful, & humorous, especially Ariel who was outstanding! I can’t wait to return next summer! I've already recommended this hotel to friends, family, & co-workers. Thanks so much for everything!

Great facility with wonderful proximity to the Oxbow Market and downtown Napa

Tree removal outside our windows was noisy

Nothing special about the property. It was quiet. Staff was cordial. We were notified that housekeeping wouldn't be coming to our room daily due to the nunber of days we stayed. We checked in Thursday and checked out Sunday. However, she did state if we needed anything to call the front desk. At check-in, we were told there would be a $100 a day resort fee and a hold for incidentals totaling $1300. The vacation was booked and paid in full, the only amount due at the property indicated on the receipt was $136 due at the property. She did mention that the charge would drop off after we checked out. We reserved a studio but it was too small. The tv was mounted on the wall in the kitchen area next to the microwave, there was a sofa that seemed too large for the space and a small dining table with 2 chairs. We spoke with the front desk and she was kind enough to move us to a 1-bedroom which gave us the space we needed. I also mentioned to her the $1300 charge, showed her the email I received and she assured me the charge would drop off. The grounds were average but some of the buildings needed pressure washing as well as the sidewalks and parking lot. Two 50 -minute, $180 massages ended up costing $490 after addiotnal fees and gratuity were added, which seems like the extra fees would have been included in the resort fee but the massage was good. I would probably choose another resort that offered more amenities to justify the costs & fees

was like paradise's