View from room

Reviews of Travelodge Hotel Wellington

4 out of 5
Travelodge Hotel Wellington
2-6 Gilmer Terrace, Wellington

Reviews

8.4

Very good

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 438 out of 1000 reviews" "
Rating 6 - Okay. 104 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Agario

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Pitty about the restaurant, poor service, no small serves. Would not take order as they had a booking!!
Stayed 2 nights in Mar 2024
Response from A on Mar 25, 2024
Good Morning Agario,Thank you for taking the time to provide us with your feedback. . It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Good

Ravinder Kumar

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from A on Mar 25, 2024
Good Morning Ravinder,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

4/10 Poor

Robyn

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had numerous issues with this hotel, starting with how to access hotel from street, to hot room with no air conditioning ( a fan with cord across table ) which precluded access to other side of bed. Complained to management and finally after wasting 45 mins of our time we were moved to a better room Still no air con . Parking also a big issue. The bays are not clearly numbered/hotel parking in commercial garage was full / after moving car twice we received a late night call around 10 pm re issue with our parking bay. Husband had to get dressed and go down to reception, only to find staff hadn’t communicated from previous shift ! Communicated our issues to assistant manager as we left Wine was delivered to room from VIP after we accessed room and told staff there was none in fridge
Stayed 2 nights in Mar 2024
Response from A on Mar 12, 2024
Hi Robyn,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed to learn of your experiences, I have followed up with team members in regards to the issues you had during your stay. Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it - excellent!
Stayed 1 night in Mar 2024
Response from A on Mar 5, 2024
Good Morning David,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was close by, beds are comfortable and view is good. Would stay here again in the future 😁
Stayed 1 night in Mar 2024
Response from A on Mar 5, 2024
Good Morning Rebecca,Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experiences and look forward to seeing you again next time you visit us at the Travelodge Hotel Wellington. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 Good

peiyuan

Stayed 1 night in Feb 2024
Response from A on Mar 25, 2024
Good Morning Peiyuan,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

malcolm

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location in city and parking was simple
Stayed 1 night in Feb 2024
Response from Joni M. | Front Office Manager on Feb 28, 2024
Dear Malcolm,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Adina in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

Jeffery

Travelled with family, Travelled with partner
It’s a heritage building, of course so the architecture is superb with ornate mouldings and vaulted ceilings. very spacious and equipped with smart TVs, stand in showers, kitchenette, and very centralized. There is one toilet, however that is difficult to flush, the only negative about this place.
Stayed 1 night in Feb 2024
Response from Joni M. | Front Office Manager on Feb 28, 2024
Dear Jeffrey,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

CHRIS

Liked: Staff & service, amenities, property conditions & facilities
Excellent service and staff
Stayed 1 night in Feb 2024
Response from Joni M. | Front Office Manager on Feb 28, 2024
Dear Chris,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the efforts of our friendly Team.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big comfy bed, quiet, great shower pressure, excellent location - perfect for a short stay.
Stayed 1 night in Feb 2024
Response from Joni M. | Front Office Manager on Feb 28, 2024
Dear Liz,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay and the convenience of our central location.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

8/10 Good

Michael, Rockland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Joni M. | Front Office Manager on Feb 28, 2024
Dear Michael,Thank you for taking the time to share your kind feedback with us.We are delighted to read that you enjoyed your recent stay.We hope we have the pleasure of welcoming you back to our Travelodge in the very near future.Kind regards,Joni M. Front Office Manager

10/10 Excellent

Maria Kristina, Ryde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelodge is centrally located in Wellington. It’s easy to walk around to and from the hotel from most places of interest.
Stayed 4 nights in Dec 2023
Response from A on Feb 23, 2024
Good Afternoon Maria,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Good

Vikashni

Stayed 2 nights in Feb 2024
Response from A on Mar 25, 2024
Good Morning Vikashni,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Good

Osvaldo, Highland Park

Liked: Cleanliness
Clean and centrally located
Stayed 2 nights in Feb 2024
Response from A on Feb 23, 2024
Good Afternoon Osvaldo,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy central city location. Staff very helpful
Stayed 2 nights in Feb 2024
Response from A on Feb 23, 2024
Good Afternoon Warwick,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

6/10 Okay

john

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from A on Feb 23, 2024
Good Afternoon John,Thank you for taking the time to leave us your valuable feedback on your recent stay. It is only through feedback such as yours that we are able to maintain and, where necessary, improve upon service levels for our valued guests. I am very sorry to hear that your recent stay with us did not meet your expectations and was disappointed that you have not shared the issues that you may of had while staying with us.Once again, thank you for letting us know about your stay and I hope we would have another opportunity to welcome you back. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Travelodge, but not as we know them in England. The premises are new, and not built to a corporate formula but to suit the location. My room was superbly equipped and maintained, and with a stunning harbour view. Reception, and all the staff I encountered, were excellent too. The hotel is quiet even though it is only about 50 yards from Wellington's premier shopping street, and that is where you should go for a pleasant dining experience. There's absolutely nothing wrong with the restaurant or its food, but I would only rate it as an "adequate cafe". If you want ambience, menu choice, and high quality then dine out. It's there because it has to be, for a quick bite before you do something else. I would happily return to Wellington Travelodge without considering anywhere else.
Stayed 2 nights in Dec 2023
Response from A on Feb 25, 2024
Good Afternoon Peter,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

6/10 Okay

Heinrich

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from A on Feb 25, 2024
Good Afternoon Heinrich,Firstly, I would like to thank you for taking the time to post a review about Travelodge Wellington. We are sorry we did not meet your expectations and wished to had given us feedback on why you gave a lower score.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Lupco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel were great. The room was pretty small.
Response from A on Feb 25, 2024
Good Afternoon Lupco,Thank you for your glowing review, we appreciate your feedback and choosing the Travelodge Hotel Wellington as your preferred Hotel for your stay in Wellington. We are glad that you enjoyed all of the Hotel facilities and will share your comments with the team and am sure that they will be as proud as I am of your kind feedback. Look forward to welcoming you back when you are in Wellington in the near future. Yours sincerely, Amanda McArtney Assistant Hotel Manager

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome even when there was an issue with the online booking they were able to resolve it quickly.
Stayed 1 night in Jan 2024
Response from A on Feb 23, 2024
Good Afternoon Tania,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from A on Feb 25, 2024
Good Afternoon Shelby,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 Good

Cheng-Ying

Stayed 1 night in Dec 2023
Response from A on Feb 25, 2024
Good Afternoon Cheng-Ying,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Helen

Stayed 1 night in Dec 2023
Response from A on Feb 23, 2024
Good Afternoon Helen,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback and will certainly follow up on your concern noted and look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Christmas Stay
We had a lovely stay at Travelodge, the room is spacious and the breakfast is very delicious.
Stayed 1 night in Dec 2023

10/10 Excellent

Stew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet
Stayed 3 nights in Dec 2023

8/10 Good

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very small rooms. Pull out sofa bed mattress is so thin that it’s really hard to be comfortable sleeping!
Stayed 1 night in Dec 2023

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, goid value for money. Microwave and crockery in toom for some quick, eating in options. Comfy bed, eco friendly and clean.
Stayed 3 nights in Dec 2023
Response from A on Dec 5, 2023
Good Morning Debra,Thank you for your glowing review, we appreciate your feedback and for choosing the Travelodge Hotel Wellington as your preferred Hotel for your stay in Wellington. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little small but comfortable. The beds were excellent. And a great view. The hotel is in walking distance from nearly all the city has to offer. Staff were excellent and very informative and helpful.
Stayed 2 nights in Nov 2023
Response from A on Dec 5, 2023
Good Morning Graham,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Dec 2023
Response from A on Dec 5, 2023
Good Morning Melissa,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

8/10 Good

Selina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Nov 2023
Response from A on Dec 4, 2023
Good Morning Selina,Thank you for sharing your feedback from your stay with us, the team are delighted to learn of your experiences and look forward to seeing you again next time you visit us at the Travelodge Hotel Wellington. Yours sincerely Amanda McArtney Assistant Hotel Manager

6/10 Okay

Angela

Check in staff were very helpful, check out staff a little rude Restaurant staff very friendly
Stayed 1 night in Nov 2023
Response from A on Nov 23, 2023
Good Morning Angela,Thank you for sharing your feedback from your stay with us at Travelodge Hotel Wellington, we appreciate your feedback and will certainly follow up with the team on your concern noted regarding your check out experience. We look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney

4/10 Poor

Royce

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great location to tsb stadium, competitive price, but no air conditioning and very dated
Stayed 1 night in Nov 2023
Response from A on Nov 22, 2023
Good Afternoon Royce,Thank you for your feedback from your recent experience at Travelodge Wellington, we are delighted you had an enjoyable stay and we appreciate your feedback and will certainly share your concerns noted regarding no air conditioning and look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service
Good property close to shopping and dining options. Property is quite dated.
Stayed 1 night in Nov 2023
Response from A on Nov 17, 2023
Good Morning Dean,Thank you for sharing your feedback from your stay with us at Travelodge Hotel Wellington, we appreciate your feedback and have noted your concern regarding the property being a bit dated and look forward to seeing you again next time you travel. Yours sincerely Amanda McArtney Assistant Hotel Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and clean room
Stayed 1 night in Nov 2023
Response from A on Nov 17, 2023
Good Morning Andrew,Thank you for the time you have taken to provide us with your feedback!The team and I were delighted to receive your review following your recent stay with us.We look forward to welcoming you back to Travelodge Wellington in the near future.RegardsAmanda McArtneyAssistant Hotel Manager

4/10 Poor

Sarah

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible value for money
Stayed 1 night in Nov 2023
Response from Emma on Nov 15, 2023
Hi Sarah,I'm sorry to hear that you feel our property offers poor value for money. Your feedback is important to us. Could you share more details on what aspects you found disappointing? We're keen on understanding your concerns and making improvements where needed.Regards,Emma- Duty Manager

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great that you can go to the ground floor and exit onto Plimmers Lane
Stayed 2 nights in Nov 2023
Response from Emma on Nov 14, 2023
Kia ora Tim Thank you for staying with us and thank you again for your time to let us know about your stay. It's great to hear you enjoyed our convenient location! Please let us know if there is anything else we can assist you with RegardsEmma- Duty Manager

10/10 Excellent

Youjeong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room, friendly staff Satisfied overall
Stayed 2 nights in Nov 2023
Response from Emma on Nov 12, 2023
Hi Youjeong,Thank you for your kind words! We're thrilled to hear that you found our location convenient, the room clean, and our staff friendly. It's great to know you were satisfied overall. If there's anything more we can do to enhance your future stays, please don't hesitate to share. We look forward to welcoming you back.Regards Emma- Duty Manager

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities
Room was well presented and clean. Location is great and having the availability to a carpark was super handy.
Stayed 2 nights in Nov 2023
Response from Emma on Nov 12, 2023
Dear Nicky,Thank you for your positive review! We're delighted you enjoyed the well-presented and clean room, and found the location convenient. Its wonderful to hear that our on-site parking was an handy for you! We appreciate your feedback and hope to welcome you back soon.Best RegardsEmma- Duty Manager

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Emma on Nov 12, 2023
Hi Robert,Thank you for the review! We appreciate your feedback. If there's anything we can do to make your experience even better next time, please let us know. We value your input and look forward to hosting you again.Best Regards Emma- Duty Manager

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Emma on Nov 12, 2023
Hi Tessa,Thank you for the fantastic 5/5 rating! We're thrilled that you had such a positive experience. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. We look forward to hosting you again in the future!Regards,Emma- Duty Manager

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property very close to town with everything very close walking distance
Stayed 7 nights in Oct 2023
Response from Emma on Nov 11, 2023
Dear Alex,Thank you for your kind words! We're delighted to hear that you enjoyed our property and its close proximity to town, making everything easily accessible by walking. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.Best regards,Emma- Duty Manager

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Lovely quiet nights sleep on a comfortable bed. Only negative I have is that the pillows were quite hard.
Stayed 1 night in Oct 2023
Response from Emma on Oct 31, 2023
Dear Eleanor,Thank you for your positive feedback about our friendly and helpful staff, as well as your comfortable and quiet night's sleep. We're delighted to hear you had a good experience.We've noted your feedback about the pillows, and we'll look into providing a softer pillow option for our guests in the future. Your input is valuable, and we appreciate you sharing it.We look forward to your next visit and hope to make your stay even more comfortable.Warm regards,Emma, Duty Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Meant for efficiency not comfort.
Extra pillows were great but mattress was very firm. Room smaller than expected and no fan in bathroom. Very noisy close to stadium during events. Super easy on and off freeway, easy walk to anywhere, well equipped restaurant
Stayed 2 nights in Oct 2023
Response from Emma on Oct 31, 2023
Dear Guest,Thank you for sharing your thoughts on your stay. We appreciate your feedback.Efficiency and comfort are both important, so we're sorry to hear that the mattress didn't meet your expectations, and the room size was smaller than anticipated. We've noted your comments about the bathroom fan and noise during stadium events, and while we unfortunately cant control the street noise we'll see how we can make improvements in these areas.We're pleased that you found the extra pillows helpful and enjoyed our convenient location near the freeway, as well as our well-equipped restaurant. Your feedback helps us enhance our guest experience, and we hope to have the opportunity to welcome you back in the future with improvements in these aspects.Best regards,Emma, Duty Manager

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy, so close to all shops and bus stops. Easy access to quite few places I want to visit
Stayed 1 night in Oct 2023
Response from Emma on Oct 31, 2023
Dear Sophia,We're glad to hear that your room was clean and conveniently located, with easy access to shops and bus stops. If you have any more places to visit, feel free to ask for assistance during your stay. We look forward to welcoming you again.Best regards,Emma, Duty Manager

8/10 Good

Mark Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was very good, but parking was a bit hectic with limited spaces available.
Stayed 4 nights in Oct 2023
Response from Emma on Oct 31, 2023
Dear Mark,Thank you for your kind words about your overall experience with us. We're delighted to hear that you had a very good stay.We understand that parking can be a challenge when spaces are limited. We apologize for any inconvenience you may have encountered in this regard. We are constantly working on improving our parking facilities to make it a more convenient and stress-free experience for our guests.Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future with an even more seamless parking experience.Best regards,Emma, Duty Manager

4/10 Poor

Lawerance

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location is the only plus point. And we got daily room clean. Apart from that there is a lot of work required for this property.
Stayed 5 nights in Oct 2023
Response from Emma on Oct 31, 2023
Dear Lawrence,Thank you for sharing your feedback with us. We appreciate your positive comments about our location and daily room cleaning service.We take your constructive feedback seriously and are committed to improving our property. We'd love to hear more about the specific areas that you think need attention, as this information will help us make necessary enhancements to ensure a more enjoyable stay for our guests.Please feel free to reach out to us with any further details or suggestions you may have. We value your input and hope to have the opportunity to welcome you back in the future.Best regards,Emma, Duty Manage

10/10 Excellent

Andrea Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like location Service was acceptable
Stayed 3 nights in Oct 2023
Response from Emma on Oct 31, 2023
Dear Andrea,Thank you for taking the time to leave a review. We're glad to hear that you found our location to your liking and that our service met your expectations. If you have any further feedback or suggestions to enhance your experience, please don't hesitate to share. We're always striving to improve and provide the best service possible.We look forward to welcoming you again in the future.Warm regards,Emma, Duty Manager

8/10 Good

Aoife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Emma on Oct 24, 2023
Kia ora AoifeThank you for your kind review. Your feedback is greatly appreciated!Kind regards Emma Duty Manager

10/10 Excellent

Em

Travelled with family
Loved our harbour room. Loved the staff. Phillip helped us reconfigure the room to suit our needs.
Stayed 1 night in Oct 2023
Response from Emma on Oct 24, 2023
Kia ora EmThank you for your review. We're so happy to hear you enjoyed your Harbour room and we hope we can welcome you back someday. Kind regards Emma Duty Manager

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be in an ideal location, very central. The room was great, with a view to the harbour. Everything worked well, it was very clean and well maintained.
Stayed 4 nights in Oct 2023
Response from Emma on Oct 24, 2023
Kia ora KennethThank you for choosing to stay with us and we hope you enjoyed your time in Wellington. It's great to hear we were an ideal location for you! Thank you for your kind words and we're happy to hear you enjoyed your view of the harbor. Kind regards Emma Duty Manager