Find Hotels with an Indoor Pool in Washington, IL from CA $113

"I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I tried to secure it. The parking lot had a broken off concrete stub where the streetlight used to be, so there was no light for coming and going from the car to the hotel. (This was of particular concern, since we were in town for a family member's surgery, and I would be returning to the hotel alone that night while she stayed at the hospital.) Also, although I can't definitively blame the hotel for this, the place seemed totally deserted. Two cars and a worker's truck were the only vehicles in the large parking lot. There were several problematic maintenance issues. The exterior entrance had cups and fast food containers littered around and the garbage bin was overflowing. There was dirt (or maybe dark chips) out of the toilet seat in the room they assigned us. There was a discarded washing machine on its side, cracks in the cement, and overgrown weeds throughout the parking lot, which contained only two cars aside from ours. Nope. We felt neither safe nor comfortable and left."

"I got a room for my wife for Mother's Day so she could have a "night off" from my son and I. She said she had a good night's sleep and the staff was courteous and respectful. The breakfast was amazing the next day. My son and I met her in the morning. The staff was very friendly and served us during our visit. Very good food for the price."

"The coffee maker was broken in the room. The parking garage is falling apart and dangerous"

"Rooms need severe updating, carpeting in halls very stained, carpeting frayed in rooms and stained. Sheets did not fit mattress. Outside areas had cigarette butts all over Breakfast very nice with pleasant staff. Bartender on 2 nights extremely frustrated, rude, throwing things. Children allowed to race around floors, yelling, had to call front desk 2x up to 11 PM. Would never use again as very expensive for a sub-standard facility."

"Don't get me wrong it's a nice hotel but $15 for breakfast that you KNOW is gonna be a C+ at best and when I already paid $200+ is craaaaaazy. Like idk get a grip :/ Also what is it with these hotels never turning the mini fridge on anymore? Just a straight humidity box in a cabinet. All the psuedo-oppulance and I can't even keep my drinks cold? "

"Every tile in the bathroom was loose. Only one outlet worked in the room besides what the TV was plugged into. The smoke alarm was hanging off the wall. The TV and remote did not work properly at all. The staff member at the front desk had both of his air pods in even when trying to speak to him."

"Not enough pool side seating. Hot tub out of order. Water on pool cloudy. Chilly on pool area. Bar closed due to ill bartender. I would think a manager could fill in. Ran out of towels at pool. "

"Rooms were small and rather lack luster. Breakfast was mediocre"

"This was wonderfully clean from top to bottom. The staff was very helpful, and we felt like family. The breakfast was nice, hot, and again, the cleanliness was impressive. Overall, we were very happy with our stay."