All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Wanda,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
6/10 Okay
Kendra
Travelled with family and small children
Apr 23, 2024
Liked: Cleanliness, staff & service, amenities
Big rooms, comfy beds.
Kendra
Stayed 1 night in Apr 2024
Response from M on Apr 26, 2024
Dear Kendra,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
The stay was trouble free. The room and property were clean. The staff was nice. Breakfast was good. The only complaint I have is that the indoor pool wasn't heated. The hot tub made up for that. Good location. There are lots of good restaurants near by.
Reginald
Stayed 1 night in Apr 2024
Response from M on Apr 18, 2024
Dear Reginald,Thank you so much for the positive review. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team
Dear Dorothy,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
10/10 Excellent
ikareem
Apr 5, 2024
ikareem
Stayed 1 night in Mar 2024
Response from M on Apr 25, 2024
Dear Ikareem,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
10/10 Excellent
ELIZABETH, Eastman
Travelled with partner
Mar 31, 2024
Property is good
ELIZABETH
Stayed 2 nights in Mar 2024
Response from M on Apr 4, 2024
Dear Elizabeth,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team
Dear Shirley,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
6/10 Okay
ZALIKA
Mar 25, 2024
ZALIKA
Stayed 1 night in Mar 2024
Response from M on Apr 18, 2024
Dear Zalika,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
8/10 Good
Holly
Travelled with family and small children
Mar 23, 2024
Liked: Cleanliness, staff & service
The hotel itself was nice. It was clean, check in and check out were quick, the beds were comfortable. The indoor pool was absolutely freezing so it was a bummer for our kids to swim for 2 minutes before they were frozen. The breakfast was average.
Holly
Stayed 1 night in Mar 2024
Response from M on Mar 28, 2024
Dear Holly,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
Dear Hector,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
Dear Lauren,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
Dear Kayla,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
4/10 Poor
Sarah
Mar 9, 2024
Sarah
Stayed 1 night in Mar 2024
Response from M on Apr 4, 2024
Dear Sarah,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team
Hot tub was filthy and smelled. Carpet needs to be upgraded it looked dirty
Bud
Stayed 1 night in Feb 2024
Response from M on Mar 8, 2024
Dear Bud,Thank you for taking the time to share your review with us. We are upset to know that your recent stay with us was not up to the mark. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team
10/10 Excellent
Leonard
Feb 25, 2024
Leonard
Stayed 1 night in Feb 2024
Response from M on Feb 29, 2024
Dear Leonard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team
Dear Elizabeth,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team
Dear Elizabeth,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team
Dear Michael,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards, The Management Team
Dear Teleshia,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Great location clean friendly service everything is in walking distance and nice room
Zefnia
Stayed 2 nights in Feb 2024
Response from M on Feb 13, 2024
Dear Zefnia,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
Dear Paul,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Absolutely five star customer service, room decor, room amenities, comfort, cleanliness, convenience, location, price, parking, breakfast. The hallways and elevator look shoddy otherwise it would be a five star hotel!
laura
Stayed 1 night in Feb 2024
Response from M on Feb 8, 2024
Dear Laura,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
Dear Janice,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
10/10 Excellent
Tawanna
Feb 1, 2024
Tawanna
Stayed 1 night in Jan 2024
Response from M on Mar 21, 2024
Dear Tawanna,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team
6/10 Okay
Wilbert
Jan 29, 2024
Public Relations was good.
The room was relatively clean.
Wilbert
Stayed 4 nights in Jan 2024
Response from M on Feb 1, 2024
Dear Wilbert,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team
Dear Kathy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
Elevator did not work during entire visit. After telling us this, they gave us a room on the 2nd floor. Did not have enough rooms keys to give us 2 which became an issue when making plans with family. There was food on the floor by the mini fridge. The beds were HORRIBLE.
Verified traveller
Stayed 2 nights in Jan 2024
Response from M on Feb 1, 2024
Dear Guest,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team
Dear Patrick,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Kim,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
The staff was so helpful and the inside pool and jacuzzi were definitely pluses!
Reyna
Stayed 1 night in Jan 2024
Response from M on Jan 25, 2024
Dear Reyna,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
Dear Richard,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
My trip was amazing. It was my birthday weekend and my State was wonderful
Shenita
Stayed 2 nights in Jan 2024
Response from M on Jan 17, 2024
Dear Shenita,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
I liked that the pool and Jacuzzi were inside! The beds were very comfortable!
Lula
Stayed 2 nights in Oct 2023
Response from M on Jan 11, 2024
Dear Lula,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Dear Mary K,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Okay
Verified traveller
Jan 2, 2024
Liked: Cleanliness, staff & service, room comfort
So So
Room was fine, but the breakfast was not that good. I should have made a waffle instead of having the eggs and sausage. My wife drinks decaf only and she said it tasted like it was leftover from the day before.
Verified traveller
Stayed 1 night in Jan 2024
Response from M on Jan 6, 2024
Dear Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
This place was 20x nicer than the doubletree by Hilton at sea world in Florida. Definitely will stay again
Valerie
Stayed 1 night in Jan 2024
Response from M on Jan 11, 2024
Dear Valerie,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
The staff was wonderful, breakfast had good options. The room was nice, clean and spacious. I would stay here again.
Stacia
Stayed 4 nights in Dec 2023
Response from M on Jan 6, 2024
Dear Stacia,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
10/10 Excellent
Ken
Dec 26, 2023
Ken
Stayed 1 night in Dec 2023
Response from M on Jan 17, 2024
Dear Ken,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
The toilet leaked. The lady at the desk this morning has very poor customer service skills. The bathroom wasn’t cleaned hair was all over the bathtub.
Kalisha
Stayed 1 night in Dec 2023
Response from Tanisha on Dec 27, 2023
We are very sorry to hear about your experience. Please know that we take your concerns seriously. We're addressing the cleanliness and maintenance issues you mentioned right away. Your comfort and satisfaction are important to us, and we hope to make things right.
Thank you for your positive feedback! We're delighted to hear you had a great experience. Your satisfaction is our priority. We appreciate your feedback.
10/10 Excellent
Brian
Dec 17, 2023
Brian
Stayed 1 night in Dec 2023
Response from M on Dec 22, 2023
Dear Brian,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Okay
Shanna
Dec 16, 2023
Liked: Staff & service
Shanna
Stayed 2 nights in Dec 2023
Response from M on Dec 22, 2023
Dear Shanna,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
Dear Elizabeth,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
Dear Greg,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Noel
Dec 2, 2023
Noel
Stayed 1 night in Dec 2023
Response from Tanisha on Dec 27, 2023
Thank you for your positive feedback! We're delighted to hear you had a great experience. Your satisfaction is our priority. We appreciate your feedback.
10/10 Excellent
Alison
Nov 26, 2023
Alison
Stayed 1 night in Nov 2023
Response from M on Dec 22, 2023
Dear Alison,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
All very good. Only dislike was that the bathroom water was only luke warm. I like to have hot water available,
Philip
Stayed 2 nights in Nov 2023
Response from M on Dec 1, 2023
Dear Philip,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team