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Reviews of Best Western Plus Walkerton Hotel & Conference Centre

2.5 out of 5
Best Western Plus Walkerton Hotel & Conference Centre
10 East Ridge Road, Rural Route #2, Brockton, ON

Reviews

9.4

Exceptional

Rating 10 - Excellent. 319 out of 451 reviews" "
Rating 8 - Good. 108 out of 451 reviews" "
Rating 6 - Okay. 11 out of 451 reviews" "
Rating 4 - Poor. 8 out of 451 reviews" "
Rating 2 - Terrible. 5 out of 451 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we are in the area. It is always excellent. Breakfast is always good and staff is always helpful and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk lady, helped me with dinner options and explained the hotel facilities to me nicely too! It was my first time travelling alone. Also sorry that I didn't come to the morning breakfast that she recommended, i woke up late.
Stayed 1 night in May 2024

10/10 Excellent

Ehsan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was absolute amazing. The pool was the best. Breakfast was very good as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff very friendly and helpful. Clean hotel. Great breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome!
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and attentive staff. Building was quiet and well looked after. Ample parking. Good breakfast to start the day!
Stayed 1 night in Mar 2024

10/10 Excellent

Clementina

Stayed 1 night in Apr 2024

8/10 Good

Tareal

Travelled with family and small children
Liked: Staff & service, amenities
Free breakfast and staff are nice
Stayed 1 night in Mar 2024

8/10 Good

Roberto

Stayed 1 night in Mar 2024

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very good, They had a chef making eggs or omelettes to your order. The pool was refreshing and Michelle at the front desk was extremely helpful. I have stayed in a lot of hotels and this one is right near the top of the list
Stayed 5 nights in Mar 2024

10/10 Excellent

Armaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Extremely pleasant staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ramanan

Stayed 2 nights in Feb 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brian, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend if you are staying in or near the Walkerton area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Feb 2024

8/10 Good

Fabian Ariel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was as expected, very friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Cody

Stayed 1 night in Jan 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and the owner were not willing to correct any issues with the stay.
Stayed 1 night in Dec 2023
Response from R on Jan 16, 2024
Hi Steven,I am sorry that your stay wasn't everything you were expecting it to be. We always strive to ensure that guests receive the best service. As stated in the terms and conditions at the time of booking, the reservation was non-refundable and non-cancellable.

10/10 Excellent

rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle at the front desk is awesome!!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Best place in the area. Nice. Clean. Quiet. Good water pressure and comfy bed. And breakfast was better than most…
Stayed 2 nights in Dec 2023

6/10 Okay

Dave

Stayed 1 night in Dec 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot praise my stay at the Best Western in Walkerton enough. I was here because of a family medical emergency and arrived raw and exhausted. The hotel was beautiful, quiet, and set up for Christmas without being 'in your face'. But the staff - wow! Instantly I was family, they made me belong. Sherry greeted me on arrival and I was almost convinced she was an angel put there just to support me. I am beyond thankful for people and a lovely place that made Christmas away from home and family a time of peace and calm. If you need to stay in Walkerton, you should stay there.

10/10 Excellent

Isagani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and staff are just like a family

10/10 Excellent

Dujuon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and pool was welcome extra
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable convenience with breakfast
A nice stay comfortable , friendly check in clean nice room a fresh made omelette with morning breakfast. walking distance to a great restaurant 519 Dine and Pour.
Stayed 1 night in Nov 2023

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Very clean and comfortable hotel. Friendly staff and good continental breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jamie

Stayed 2 nights in Nov 2023

10/10 Excellent

lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! The staff is super helpful and the hotel is really clean and quiet.
Stayed 1 night in Nov 2023

8/10 Good

David L.

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our overall rating would have been excellent except for 1 bloodstain each on duvet & bed cover. Bar frig had fishy smell. Shower water pressure could have been stronger.. But we will come back- staff were terrific -Jordan (Fri), Michele (Sat) & girl handling breakfast. All went all out to show they wanted us to be comfortable. Gave us what we requested- quiet room top floor away from elevator. Slept well. Your management picks good staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
We had a great stay at this hotel. It is very clean and new; the staff was great and accommodating; buffet breakfast had good options for adults and kids and the pool was great for swimming.
Stayed 1 night in Oct 2023

10/10 Excellent

Nuno

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2023

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary Breakfast was great!
Stayed 1 night in Oct 2023

10/10 Excellent

John and Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Chantelle

Stayed 1 night in Oct 2023

10/10 Excellent

Isagani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staffs and friendly atmosphere
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! We had a minor issue with our room and the staff was great and accommodating to us. Thanks for a great stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

John Nell

Stayed 1 night in Sep 2023

10/10 Excellent

Dan Bodbyl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable bed and pillows. Excellent breakfast. Friendly staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and friendly. Explained where everything was in the facility.
Stayed 1 night in Sep 2023

10/10 Excellent

Yasmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff good
Stayed 1 night in Sep 2023

10/10 Excellent

Faryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very secluded and quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When first arriving we noticed how well maintained the property was. The front desk clerk was very friendly and welcoming as well as professional. She intoduced herself as Sherry. Sherry went through the welcoming procedure answering all our questions. Our room was clean and well maintained. Sherry suggested different restaurants available in the area to us. We chose a nice small family run Italian restaurant which proved to be excellent. We slept well in a king size bed. My wife has now to buy a new mattress like the one we slept it was that comfortable and i agree. We used the pool which uniquely catered to children being 4 feet at the deep end. It was all good. We would definitely go back. A three night stay was $732.00.
Stayed 3 nights in Aug 2023

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to home and a nice place to stay for a mini vaca. Upstairs people had very heavy feet though.
Stayed 1 night in Aug 2023

8/10 Good

Yvonne

Stayed 1 night in Aug 2023

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly , clean and efficient
Stayed 1 night in Aug 2023

8/10 Good

Muzafar

Travelled with family
Liked: Cleanliness, staff & service
There is a hotel in remote area. sink was block and it should be fixed before we arrived. I informed the staff after checking it out. Staff should be familiar with expedia rate and booking price and conditions.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a small, rural town, this was an excellent property. Very clean and well-maintained. Beds were very comfortable. Staff was friendly and helpful - especially the housekeeping staff. The location is a little awkward - in an industrial park on the outskirts of town and not easily walkable. But it was quiet. We were highly impressed with the woman at the omelet station in the morning. She kept turning them out, despite an often heavy crowd, without losing her cool once!
Stayed 5 nights in Aug 2023