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SO/ Vienna

Photo gallery for SO/ Vienna

Exterior
Indoor spa tub
Loft, 1 King Bed, View (SO Lofty) | Premium bedding, minibar, in-room safe, individually decorated
Double Room, 2 Double Beds, View (SO Urban) | Premium bedding, minibar, in-room safe, individually decorated
Studio, 1 King Bed, View (SO Studio) | Premium bedding, minibar, in-room safe, individually decorated

Overview of SO/ Vienna

UNESCO Sustainable Travel Pledge

SO/ Vienna

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Praterstrasse 1, Vienna, Vienna, 1020

Explore the area

  • Popular LocationSt. Stephen's Cathedral10 min walk
  • Popular LocationVienna State Opera20 min walk
  • Popular LocationHofburg Imperial Palace20 min walk
  • AirportVienna (VIE-Vienna Intl.)19 min drive

Room options

About this area

Vienna

SO/ Vienna is located in Leopoldstadt, a neighborhood in Vienna, and is in the entertainment district and on a river. Vienna State Opera and Circus and Clown Museum are cultural highlights, and travelers looking to shop may want to visit Graben and Kaerntner Strasse. Traveling with kids? Consider Urania and House of Music Museum.

What's nearby

  • St. Stephen's Cathedral - 10 min walk
  • Stephansplatz - 11 min walk
  • Plague Column - 13 min walk
  • Vienna State Opera - 20 min walk
  • Hofburg Imperial Palace - 20 min walk

Getting around

  • Schwedenplatz U-Bahn - 2 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • Swing Kitchen - 3 min walk
  • Cafe Ansari - 3 min walk
  • Mochi - 3 min walk
  • Sapori d' Italia - 4 min walk
  • Tachles - 4 min walk

About this property

SO/ Vienna

5-star luxury hotel located in Leopoldstadt
Close to Vienna State Opera, SO/ Vienna provides a roundtrip airport shuttle, a terrace, and shopping on site. Treat yourself to a facial, a body wrap, or a massage at So SPA, the onsite spa. Be sure to enjoy a meal at Das LOFT, the onsite fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and limo/town car service
  • Express check-out, express check-in, and a 24-hour front desk
  • Coffee/tea in the lobby, a front desk safe, and multilingual staff
  • Guest reviews speak highly of the location
Room features
All 182 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes. Guests reviews speak well of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 24 per day)
  • Available in some public areas: Free WiFi, Wired Internet (EUR 24 per stay)

Parking and transportation

  • Self parking on site (EUR 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 42 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Das LOFT

Things to do

  • 2 spa tubs
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 150
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: EUR 42 per person (approximately)
  • Fee for in-room wired Internet: EUR 24 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self parking fee: EUR 30.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sofitel Stephansdom
Sofitel Stephansdom Hotel
Sofitel Stephansdom Hotel Vienna
Sofitel Vienna
Sofitel Vienna Stephansdom
Vienna Sofitel
Vienna Stephansdom
Sofitel Vienna Stephansdom Hotel Vienna
SO/ Vienna Hotel
SO/ Vienna Hotel
SO/ Vienna Vienna
SO/ Vienna Hotel Vienna

Frequently asked questions

Is SO/ Vienna pet-friendly?

Yes, this property allows pets (limit 1 per room). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SO/ Vienna?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at SO/ Vienna on Dec 11, 2022 start from CA $317.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SO/ Vienna?

Self parking is available for EUR 30.00 per night.

What time is check-in at SO/ Vienna?

Check-in is from 2:00 PM - 5:30 AM. Early check-in is available for a fee of EUR 150 (subject to availability).

What time is check-out at SO/ Vienna?

Check-out is at noon. Late check-out is available for EUR 150 (subject to availability).

Does SO/ Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is SO/ Vienna located?

This family-friendly Vienna hotel is located in the historical district, within 1 mi (2 km) of Danube River and Vienna State Opera. St. Stephen's Cathedral is 0.5 mi (0.8 km) away. Schwedenplatz U-Bahn is only a 2-minute walk and Nestroyplatz U-Bahn is 8 minutes.

Can I cancel my reservation for free at SO/ Vienna and receive a full refund?

Yes, SO/ Vienna offers free cancellation on select room rates, because flexibility matters! Please refer to SO/ Vienna cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 604 out of 816 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 151 out of 816 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 39 out of 816 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 13 out of 816 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 9 out of 816 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Excellent

Andrew
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and large rooms with good breakfast options
Stayed 4 nights in Sep 2022

2/10 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us a lower grade room !
The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!!
Stayed 5 nights in Jul 2022

10/10 Excellent

Willem
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Meir
Stayed 4 nights in May 2022

10/10 Excellent

Brian
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect modern beauty! Best views in town!
This hotel has views that are to die for! Such a reasonable price for the perfect location and very clean modern rooms. Overlooking the Donau river area and all it’s fun street art. Walking distance to the old town area inner town areas. The bathtub alone will be worth every penny spent on this hotel!!
Stayed 1 night in Mar 2022

10/10 Excellent

CHRISTOS
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view from the 13th floor was amazing. The room was very clean, the bathroom big and spacious. There was coffee machine with free coffee and other staff in the fridge. The personnel was very polite and helpful. They are very family friendly, and our 5 year son received so much attention and gifts.
Stayed 4 nights in Mar 2022

4/10 Poor

Martina
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not worth the money
Unfortunately the Service was really bad. We paid extra for breakfast and then had to wait 30min for Coffee, Water and our food, most of the things were not available, not even bread. We noticed the same for other people at the tables next to ours. We had to ask several times for service. At checkout we told them about our experience at breakfast but they did nothing with it. The waitress at breakfast didnt were her mask properly which I find inappropriate for a 5 star hotel during Covid (but at least she didnt show up offen, as mentioned the service was really bad)
Stayed 1 night in Feb 2022

10/10 Excellent

Eidol
Stayed 5 nights in Feb 2022

10/10 Excellent