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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.5/5 Wonderful
574 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationSt. Ruprecht's Church1 min walk
Popular LocationJewish Museum1 min walk
Popular LocationSchwedenplatz3 min walk
AirportVienna (VIE-Vienna Intl.)24 min drive

Choose dates to view prices

  • Standard Double Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 2
    More detailsStandard Double Room, 1 Double Bed
  • Premium Double Room, 1 Queen Bed (Privilege)

    4.9/5 guest room rating

    Room amenities

    • 215 sq ft
    • City view
    • Sleeps 2
    More detailsPremium Double Room, 1 Queen Bed (Privilege)

About this area

Vienna

Located in Vienna, Mercure Vienna First is in the city centre and near a metro station. Notable landmarks in the area include Schwedenplatz and St. Ruprecht's Church, and travellers wishing to experience a bit of culture can try Jewish Museum. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.

Visit our Vienna travel guide
Map
Popular Location

What's nearby

  • St. Ruprecht's Church - 1 min walk
  • Jewish Museum - 1 min walk
  • Schwedenplatz - 3 min walk
  • St. Stephen's Cathedral - 5 min walk
  • Stephansplatz - 6 min walk

Getting around

  • Schwedenplatz U-Bahn - 5 min walk
  • Wien Mitte Station - 14 min walk
  • Vienna (VIE-Vienna Intl.) - 24 min drive

Restaurants

  • VIENNA 1st — 1 min walk

About this property

Mercure Vienna First

4-star Vienna hotel in Innere Stadt, walk to St. Stephen's Cathedral
Along with a restaurant, this smoke-free hotel has valet parking and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services. All 49 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include minibars, premium bedding and coffee/tea makers.
Mercure Vienna First offers 49 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 25.00 per day
  • Valet parking: EUR 37.00 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 20 per person
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
  • Self-parking fee: EUR 25.00 per day
  • Valet parking fee: EUR 37.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First

Frequently asked questions

Can I cancel my reservation for free at Mercure Vienna First and receive a full refund?
Yes, Mercure Vienna First offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Vienna First cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for EUR 25.00 per day. Valet parking is available for EUR 37.00 per day.
What time is check-in at Mercure Vienna First?
Check-in is from 2:00 PM to midnight.
What time is check-out at Mercure Vienna First?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 74 per vehicle, roundtrip, applies.
Where is this property located?
Located in Innere Stadt, this boutique hotel is steps away from St. Ruprecht's Church, Jewish Museum and Schwedenplatz. St. Peter's Church is 0.3 mi (0.5 km) away. Schwedenplatz U-Bahn is 5 minutes by foot and Stephansplatz U-Bahn is 7 minutes.

Guest reviews

Overall score and ratings for Mercure Vienna First

4.5
Wonderful
5 - Excellent
334
4 - Good
204
3 - Okay
29
2 - Mediocre
4
1 - Poor
3
4.7
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, staff & service

The restaurant was closed on Sunday the day we have arrived and also on Monday.

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

At time of booking there was no comfort or whatsoever room available, but at the arrival hotel stuff found one. In case your comfort counts to yourself, that worth a little hug to hotel stuff.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2019