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Mercure Vienna First

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Wonderful
557 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    St. Ruprecht's Church
    1 min walk
  • Popular Location
    Jewish Museum
    1 min walk
  • Popular Location
    Schwedenplatz
    3 min walk
  • Airport
    Vienna (VIE-Vienna Intl.)
    16 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938

    About this area

    Vienna

    Located in Vienna, Mercure Vienna First is in the city centre and near a metro station. Naschmarkt and Millennium City are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Viennese City Park and Wiener Prater. Check out an event or a game at Wiener Stadthalle, and consider making time for Schoenbrunn Zoo, a top attraction not to be missed. Our guests appreciate the hotel's central and quiet location.

    What's nearby

    • Popular Location
      St. Ruprecht's Church - 1 min walk
    • Popular Location
      Jewish Museum - 1 min walk
    • Popular Location
      Schwedenplatz - 3 min walk
    • Popular Location
      St. Stephen's Cathedral - 5 min walk
    • Popular Location
      St. Peter's Church - 6 min walk

    Getting around

    • Schwedenplatz U-Bahn - 5 min walk
    • Wien Mitte Station - 14 min walk
    • Vienna (VIE-Vienna Intl.) - 22 min drive

    Restaurants

    • Where to eat
    • VIENNA 1st – Bistro with a bar. Serves breakfast, lunch and dinner daily.

    About this property

    Mercure Vienna First

    4-star Vienna hotel in Innere Stadt, walk to St. Stephen's Cathedral
    A restaurant, valet parking and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services. All 49 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Other amenities available to guests include minibars, premium bedding and coffee/tea makers.
    Mercure Vienna First offers 49 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a bath and shower and a hairdryer.
    Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

    Policies

    Check-in

    Check-in available 24 hours
    Minimum check-in age - 18

    Special check-in instructions

    24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.

    Pets

    • No pets or service animals allowed

    Property payment types

    Diners ClubDiscoverJCB InternationalMastercardAmerican ExpressVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: EUR 20 per person (approximately)
    • Airport shuttle fee: EUR 74 per vehicle (roundtrip)
    • Self-parking fee: EUR 25.00 per day
    • Valet parking fee: EUR 37.00 per day
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. No pets or service animals are allowed at this property.

    Property is also known as

    • Mercure Vienna First Hotel
    • Mercure First Hotel
    • Mercure Vienna First
    • Mercure First

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Self parking: EUR 25.00 per day
    • Valet parking: EUR 37.00 per day
    • 24-hour return airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 20 per person
    • 1 restaurant
    • 24-hour room service

    Family friendly

    • Dry-cleaning service
    • Laundry facilities

    Conveniences

    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Business services

    • Business centre
    • Computer station

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Premium bedding

    Bathroom

    • bathtub or shower
    • Hairdryer

    Entertainment

    • satellite channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Minibar

    More

    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    • VIENNA 1st – Bistro with a bar. Serves breakfast, lunch and dinner daily.
    4.5

    Wonderful

    5 - Excellent
    325
    4 - Good
    201
    3 - Okay
    25
    2 - Mediocre
    3
    1 - Poor
    3
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.3
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 3 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    The hotel is in a great location, close to good restaurants & bars

    Stayed 3 nights in Nov. 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Oct. 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      We loved the room and the room cleanliness and staff. We did have an issue with the breakfast. It is customary for buffet style to have unlimited access to food and drinks. Somehow the staff brings your coffee here and only after your request. It takes them time and sometimes they even forget (e.g., if you ask for a “specialty drink” such an espresso). The breakfast staff seems disorganized. The setup including the lack of unlimited access to coffee makes one feel uncomfortable (e.g, if you want to ask for a second coffee) and likely to leave prematurely. We moved to this hotel from another one that did not have A/C. The breakfast at the first place was excellent. Everything at Mercure was excellent except for breakfast which I would describe as mediocre.

      Stayed 3 nights in Aug. 2019

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