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Hotel Imperial, a Luxury Collection Hotel, Vienna

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Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe
Royal Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Hotel Imperial, a Luxury Collection Hotel, Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property

4.8/5 Exceptional

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Kaerntner Ring 16, Vienna, Vienna, 1015

Explore the area

  • Popular LocationVienna State Opera5 min walk
  • Popular LocationSt. Stephen's Cathedral13 min walk
  • Popular LocationHofburg Imperial Palace14 min walk
  • AirportVienna (VIE-Vienna Intl.)25 min drive

Room options

About this area

Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna is located in Innere Stadt, a neighborhood in Vienna, and is near a metro station. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Spanish Riding School and St. Stephen's Cathedral. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium. Spend some time exploring the area's activities, including golfing and segway rentals/tours.

What's nearby

  • Musikverein - 2 min walk
  • Vienna State Opera - 5 min walk
  • St. Charle's Church - 5 min walk
  • St. Stephen's Cathedral - 13 min walk
  • Hofburg Imperial Palace - 14 min walk

Getting around

  • Karlsplatz U-Bahn - 4 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • Unkai - 2 min walk
  • Chilai - 2 min walk
  • In-Dish - 2 min walk
  • Pho Sai Gon - 3 min walk
  • Liebsteinsky - 3 min walk

About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

5-star luxury hotel in the heart of Innere Stadt
Consider a stay at Hotel Imperial, a Luxury Collection Hotel, Vienna and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy international cuisine and more at the two onsite restaurants. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An area shuttle, a porter/bellhop, and a front desk safe
  • Meeting rooms, a 24-hour front desk, and luggage storage
  • Guest reviews give top marks for the bar, helpful staff, and location
Room features
All 138 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Serbian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 45 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Imperial

Things to do

  • Fitness center

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

97% of travellers were happy with check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 45 per person (approximately)
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Frequently asked questions

Is Hotel Imperial, a Luxury Collection Hotel, Vienna pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Imperial, a Luxury Collection Hotel, Vienna?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Hotel Imperial, a Luxury Collection Hotel, Vienna on Oct 17, 2022 start from CA $459.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Imperial, a Luxury Collection Hotel, Vienna?

Self parking is available for EUR 35 per day.

What time is check-in at Hotel Imperial, a Luxury Collection Hotel, Vienna?

Check-in is from 3 PM - midnight.

What time is check-out at Hotel Imperial, a Luxury Collection Hotel, Vienna?

Check-out is at noon.

Does Hotel Imperial, a Luxury Collection Hotel, Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Hotel Imperial, a Luxury Collection Hotel, Vienna located?

Located in Innere Stadt, this luxury hotel is within a 10-minute walk of Vienna State Opera and Albertina. Spanish Riding School and St. Stephen's Cathedral are also within 15 minutes. Karlsplatz U-Bahn is only a 4-minute walk and City Park U-Bahn is 7 minutes.

Can I cancel my reservation for free at Hotel Imperial, a Luxury Collection Hotel, Vienna and receive a full refund?

Yes, Hotel Imperial, a Luxury Collection Hotel, Vienna offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Imperial, a Luxury Collection Hotel, Vienna cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 587 out of 690 reviews
5 - Excellent 85%
Rating 4 - Good. 80 out of 690 reviews
4 - Good 12%
Rating 3 - Okay. 12 out of 690 reviews
3 - Okay 2%
Rating 2 - Poor. 5 out of 690 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 690 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

linda
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and well kept
Stayed 3 nights in Sep 2022

5/5 Excellent

Nigel
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial Hotel has an historic quality. It isn’t brand new or chic, it has great character and charm. The staff are all extremely polite and welcoming.
Stayed 3 nights in Sep 2022

5/5 Excellent

Ileana
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Hotel Imperial, Vienna. Staff was very professional and honored the 5 stars the hotel owns. They made our stay a pleasure experience, and most likely will return to the same place when visiting Vienna. The hotel needs some small touch and adjust some small details , like taking care of the old windows frames and maybe upgrade them more somehow, but the worked they ve done with upgrading rooms is really amazing for hundreds years building.
Stayed 5 nights in Aug 2022

5/5 Excellent

Ashley
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property in a great area! Very friendly staff! Rooms are spectacular and have great AC which we appreciated in this heatwave! Thank you Hotel Imperial!
Stayed 1 night in Jul 2022

5/5 Excellent

Joseph, chapel hill
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with friendly & competent staff. Good amenities & clean facility. Flies inside cafe & weak water pressure from ‘overhead shower head’ are minor distractions. With few exceptions, room cleaning & turndown service were excellent in spite of staff shortage.
Stayed 6 nights in Jul 2022

5/5 Excellent

Michael, Austin
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grand hotel. Room is very elegant. Staff is great. Many nice little features. Worth every penny.
Stayed 1 night in Jul 2022

5/5 Excellent

MOHAMED TAMER
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Short Stay in Hotel Imperial Vienna
My stay was super, the hotel from the reception desk passing with concierge to the room service and Restaurant and also the front desk (Really all the staff are very friendly and professionals ) Thank to All
Stayed 3 nights in Jun 2022

5/5 Excellent

Rita
Stayed 3 nights in May 2022

1/5 Terrible

Leonardo
Stayed 1 night in Apr 2022

5/5 Excellent

Vincent
Travelled with partner