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Hotel Imperial, a Luxury Collection Hotel, Vienna

Photo gallery for Hotel Imperial, a Luxury Collection Hotel, Vienna

Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Food and drink

Overview of Hotel Imperial, a Luxury Collection Hotel, Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property
9.6 out of 10 Exceptional
9.6/10 Exceptional

Popular amenities

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
Kaerntner Ring 16, Vienna, Vienna, 1015

Explore the area

  • Popular LocationVienna State Opera5 min walk
  • Popular LocationHofburg Imperial Palace8 min walk
  • Popular LocationSt. Stephen's Cathedral12 min walk
  • AirportVienna (VIE-Vienna Intl.)23 min drive

Room options

About this area

Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna is located in Innere Stadt, a neighborhood in Vienna, and is near a metro station. Vienna Music Society and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Spanish Riding School and St. Stephen's Cathedral. Belvedere and Albertina are two other places to visit that come recommended. Spend some time exploring the area's activities, including segway rentals/tours and golfing.
Visit our Vienna travel guideOpens in a new window
Map

What's nearby

  • Vienna Music Society - 2 min walk
  • Vienna State Opera - 5 min walk
  • Albertina - 8 min walk
  • Hofburg Imperial Palace - 8 min walk
  • St. Stephen's Cathedral - 12 min walk

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 21 min drive

Restaurants

  • Cafe Schwarzenberg - 1 min walk
  • Café Imperial - 1 min walk
  • In-Dish - 3 min walk
  • CHiLAi Ringstrassengalerie - 2 min walk
  • Pho Saigon - 3 min walk

About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

5-star luxury hotel located in Innere Stadt
Located close to Vienna Music Society and Vienna State Opera, Hotel Imperial, a Luxury Collection Hotel, Vienna provides a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Enjoy international cuisine and more at the two onsite restaurants. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, wedding services, and meeting rooms
  • ATM/banking services, a porter/bellhop, and concierge services
  • Guest reviews give top marks for the bar, helpful staff, and location
Room features
All 138 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • LCD TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Serbian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: EUR 45 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Imperial

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 per person
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Frequently asked questions

Is Hotel Imperial, a Luxury Collection Hotel, Vienna pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Imperial, a Luxury Collection Hotel, Vienna?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Hotel Imperial, a Luxury Collection Hotel, Vienna on Jun 18, 2023 start from CA $651.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Imperial, a Luxury Collection Hotel, Vienna?

Self parking is available for EUR 35 per day.

What time is check-in at Hotel Imperial, a Luxury Collection Hotel, Vienna?

Check-in is from 3 PM - midnight.

What time is check-out at Hotel Imperial, a Luxury Collection Hotel, Vienna?

Check-out is at noon.

Does Hotel Imperial, a Luxury Collection Hotel, Vienna provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Hotel Imperial, a Luxury Collection Hotel, Vienna located?

Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Vienna Music Society and Vienna State Opera. Belvedere and Albertina are also within 10 minutes. Schwarzenbergplatz Tram Stop is only a 2-minute walk and Bösendorferstraße, Karlsplatz Tram Stop is 3 minutes.

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 618 out of 720 reviews" "
" "10 - Excellent 86%
Rating 8 - Good. 80 out of 720 reviews" "
" "8 - Good 11%
Rating 6 - Okay. 11 out of 720 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 4 out of 720 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 720 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Good

Mercedes, miami

Liked: Cleanliness, staff & service, property conditions & facilities
The staff excellent
Stayed 6 nights in May 2023

10/10 Excellent

Momodou Lamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Hiroyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is a historic icon with truly imperial architecture and arts appointed in every corner of the property. Every worker is super professional and friendly. Concierge was super helpful in getting us premium tickets to the sold out Carmen performance. Phenomenal hotel.
Stayed 4 nights in Apr 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just fabulous. The place is amazing, a real experience, staff lovely - friendly and helpful - and our room was beautiful. We ate at their Opus fine dining restaurant and it was amazing. Breakfast is good, service is excellent, bar is lovely. The location is convenient for everything you need and I'd go back in a heartbeat.
Stayed 3 nights in Apr 2023

10/10 Excellent

Jun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best location!
Stayed 1 night in Apr 2023

2/10 Terrible

Joanne

Stayed 2 nights in Feb 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Feb 2023

10/10 Excellent

Kristin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just celebrated our baby’s first birthday here and it was a beautiful room with great service - they went over and beyondn
Stayed 3 nights in Feb 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were amazing!