expedia
Photo gallery

Reviews

4.8 / 5Exceptional
1,187 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    St. Charle's Church
    4 min walk
  • Popular Location
    Vienna University of Technology
    5 min walk
  • Popular Location
    Naschmarkt
    6 min walk
  • Airport
    Vienna (VIE-Vienna Intl.)
    26 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Single Room

    Room Amenities

    • Sleeps 1
    More details
  • Double or Twin Room (small)

    Room Amenities

    • Sleeps 2
    More details
  • Classic Double Room

    Room Amenities

    • Sleeps 2
    More details
  • Classic Double or Twin Room (with extra bed)

    Room Amenities

    • Sleeps 3
    More details
  • Room, Allergy Friendly

    Room Amenities

    • Sleeps 2
    More details
  • Business Room

    Room Amenities

    • Sleeps 2
    More details
  • Twin Room (Madam - Ladies Special)

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • Suite

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Suite (Kaiserhof)

    Room Amenities

    • Sleeps 4
    More details
  • Premium Suite (Admiral)

    Room Amenities

    • Sleeps 2
    More details

About this area

Vienna

Located in Vienna's Wieden neighbourhood, HOTEL KAISERHOF WIEN is in the city centre and near a metro station. Vienna State Opera and Belvedere are cultural highlights, and some of the area's notable landmarks include Spanish Riding School and St. Stephen's Cathedral. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests love the hotel's convenience for public transport: Resselgasse Station is 3 minutes by foot and Paulanergasse Station is 3 minutes.

Popular Location

What's nearby

  • St. Charle's Church - 4 min walk
  • Vienna University of Technology - 5 min walk
  • Naschmarkt - 6 min walk
  • Musikverein - 8 min walk
  • Vienna State Opera - 9 min walk

Getting around

  • Resselgasse Station - 3 min walk
  • Wien Mitte Station - 4 min drive
  • Vienna (VIE-Vienna Intl.) - 27 min drive

About this property

HOTEL KAISERHOF WIEN

Eco-friendly Vienna hotel in Wieden, walk to Naschmarkt
A fitness centre, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna and valet parking. All 74 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. For entertainment, flat-screen TVs come with digital channels, and guests can also appreciate comforts such as Egyptian cotton sheets and pillow menus.
HOTEL KAISERHOF WIEN offers 74 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with premium digital channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include slippers, complimentary toiletries and hairdryers.
This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a sauna and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: EUR 21.5 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free continental breakfast available daily 6:30 AM–10:30 AM
1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Sauna
Steam room

Family friendly

Dry-cleaning service
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Dutch
English
French
German
Hungarian
Italian
Russian
Spanish

Business services

Business centre
Computer station
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Assistive listening devices available

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Climate control (heating)
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer

Entertainment

32-inch flat-screen TV
digital channels
iPod dock
MP3 dock
premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Valet parking fee: EUR 21.5 per day
  • Pet fee: EUR 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • HOTEL KAISERHOF WIEN Vienna
  • KAISERHOF WIEN Vienna
  • KAISERHOF WIEN
  • BEST WESTERN PREMIER Kaiserhof Wien
4.8

Exceptional

5 - Excellent
959
4 - Good
206
3 - Okay
14
2 - Mediocre
5
1 - Poor
3
4.8
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.7
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The hotel is nice, we loved the breakfast. Male staff were not nice or friendly, it felt as if every questioned bothered them. EXCEPT the guy from the bar who always was happy to serve me a bucket of ice. LADIES from the reception were cordial.

Stayed 5 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Easy to find . Well appointed rooms albeit a little small but perfectly adequate. Bathrooms all facilities very good . Breakast excellent lots of chouce

Stayed 3 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in the Admiral Suite which was absolutely perfect. Beautifully laid out, clean and everything we could need. The location was superb, just a ten minute walk to the Opera House and other sights. The staff were charming and helped us book restaurants etc and the breakfast was FABULOUS! My only comment would be to bring your own hairdryer as the one provided is rather feeble! Otherwise we couldn't fault this hotel and will be staying there again.

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, quiet and nice breakfast buffet. My room 105 was next to the elevator, but one could not hear it. No complaints.

Stayed 3 nights in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic hotel. The beds must renew. The breakfast was amazing

Stayed 3 nights in Dec. 2019

Tell us how we can improve our site