Grand Hotel Wien

5.0 star property
Luxury hotel connected to a shopping center in Innere Stadt with 3 restaurants
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Grand Hotel Wien

Photo gallery for Grand Hotel Wien

Exterior
Restaurant
Hypo-allergenic bedding, minibar, in-room safe, desk
Cafe
Point of interest

Overview of Grand Hotel Wien

9.4

Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

Kaerntner Ring 9, Vienna, Vienna, 1010
  • Popular LocationSchanigarten1 min walk
  • Popular LocationUnkai 雲海1 min walk
  • Popular LocationVienna Mitte Station15 min walk
  • AirportVienna (VIE-Vienna Intl.)24 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Grand Room, 1 King Bed, View (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Grand Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace, View (Ring Boulevard View)

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Twin Bed

  • Sleeps 3
  • 1 Twin Bed

Suite, 2 Twin Beds, View (Ring Boulevard View)

  • Sleeps 3
  • 2 Twin Beds

Suite, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, Terrace, City View

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Terrace, City View

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Twin Beds, Accessible, View (Ring Boulevard View)

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed, View (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Premium Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, View (Ring Boulevard View)

  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Twin Beds, View (Ring Boulevard View)

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Vienna

Located in Innere Stadt neighborhood, Grand Hotel Wien is connected to a shopping center. Notable landmarks in the area include Vienna State Opera and Schönbrunn Palace. Looking to enjoy an event or a game while in town? See what's happening at Wiener Stadthalle or Ernst Happel Stadium.

What's nearby

  • Vienna State Opera - 3 min walk
  • Hofburg Imperial Palace - 7 min walk
  • Belvedere - 8 min walk
  • Stephansplatz - 11 min walk
  • St. Stephen's Cathedral - 11 min walk

Getting around

  • Bösendorferstraße, Karlsplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • Cafe Schwarzenberg - 2 min walk
  • Café Imperial - 2 min walk
  • Noodlez - 2 min walk
  • In-Dish - 3 min walk
  • CHiLAi Ringstrassengalerie - 1 min walk

About this property

Grand Hotel Wien

Luxury hotel located in Innere Stadt
Near Vienna State Opera, Grand Hotel Wien provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Indulge in a massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, babysitting (surcharge), and smoke-free premises
  • Meeting rooms, an elevator, and a front-desk safe
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 205 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with heated floors and bidets
  • HDTVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: EUR 45 for adults and EUR 22.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body treatments
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 92.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 22.50 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5 stars.

Frequently asked questions

Is Grand Hotel Wien pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Grand Hotel Wien?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Wien on Apr 7, 2024 start from CA $323.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Wien?

Self parking is available for EUR 36 per day. Valet parking is available for EUR 36 per day.

What time is check-in at Grand Hotel Wien?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Hotel Wien?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hotel Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Grand Hotel Wien located?

Located in Innere Stadt, this luxury hotel is within a 5-minute walk of Ringstraßen Galerien and Vienna State Opera. Hofburg Imperial Palace and St. Stephen's Cathedral are also within 2 mi (3 km). Bösendorferstraße, Karlsplatz Tram Stop is only a 2-minute walk and Schwarzenbergplatz Tram Stop is 3 minutes.

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1003 reviews" "
Rating 8 - Good. 188 out of 1003 reviews" "
Rating 6 - Okay. 44 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Vienna hotel is second to none in Vienna. I love staying at this place. Front desk staff was very courteous and pleasant at check-in. It is very important when you are traveler and do not understand the language they speak. Got a room upgrade as a VIP guest. Great experience.
Stayed 3 nights in Jan 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Susy at the reception is excellent
Stayed 1 night in Feb 2024

10/10 Excellent

juha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 3 nights in Feb 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Evan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we first arrived, we were underwhelmed. There was no one to help us with our bags, and after arriving in our room, there was urine still on the toilet seat. The fire alarm also went off two nights in a row, which meant we were sitting outside in the cold, and only until right before the fire department arrived did they bring us blankets. It was utter chaos, and nobody was there to help us. The breakfast was mediocre, considering the price of €90 for two people. The hotel is in a great location, but for the price point, I recommend other five-star hotels located in the same area. Overall, considering what I paid for the hotel, I am not happy with what I received. Next time I am in Vienna, I will stay elsewhere.
Stayed 3 nights in Dec 2023

2/10 Terrible

Alex

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This just was not a 5 star experience. I stayed for a week and the service - particularly room service - was abysmal. I ordered room service for dinner a total of 4 times, and twice my order was "lost" resulting in delays of several hours. If I order dinner at 18:30, I don't want to be eating at 21:30. If it happens more than once, its not an accident -- its poor management. Frankly, the staff in some places was rude, too. The man in the suit running the breakfast service was terse and I dreaded him. The evening manager of the lobby bar was similarly unpleasant. When a hotel bills itself as a 5-star, luxury hotel, you expect a luxury experience. You're likely to find better service at a highway Marriott. The spa charged €170 for a 50 minute full body massage and I found the quality was not worth the cost. The Four Seasons charges less and offers far better spa service. Who came up with these prices? Not worth it. Better to run down the street to the Hyatt if you want a decent spa experience. The rooms had in-room, self-service tablets that didn't work half the time. Very frustrating to deal with. Every time someone in my corner of the 4th floor slammed a door, my walls and bed rattled. To its credit, the building is pretty and the lobby and hallways were charming. On balance, this was not a pleasant stay. It's a pretty building with 5-star prices but 3-star service and offerings. What a disappointing holiday.

10/10 Excellent

Gjovan, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels. The service and the rooms were outstanding. Great place to stay in

4/10 Poor

Rehan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was great and friendly staff. The rooms and carpeting needs upgrade. Mattresses are old with hard springs and very uncomfortable to sleep. Ownership needs to spend some money to make it look like 5 star.
Stayed 3 nights in Dec 2023

10/10 Excellent

Varsha

Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Great Location & Room Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Vienna (VIE-Vienna Intl.)