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Graben Hotel

Photo gallery for Graben Hotel

Exterior
Premium bedding, minibar, in-room safe, individually decorated
Superior Room | Premium bedding, minibar, in-room safe, individually decorated
Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Graben Hotel

Graben Hotel

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available
Map
Dorotheergasse 3, Vienna, Vienna, 1010

Explore the area

  • Popular LocationSt. Stephen's Cathedral3 min walk
  • Popular LocationHofburg Imperial Palace7 min walk
  • Popular LocationVienna State Opera8 min walk
  • AirportVienna (VIE-Vienna Intl.)30 min drive

Room options

About this area

Vienna

Graben Hotel is located in Innere Stadt, a neighborhood in Vienna, and is in a shopping district and near a metro station. Jüdisches Museum and Lipizzaner Museum are cultural highlights, and some of the area's notable landmarks include Haas Haus and Michaelerkirche. House of Music Museum and Karlsplatz Stadbahn Station are also worth visiting. Discover the area's water adventures with water skiing and rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Guests love the hotel's convenience to public transportation: Stephansplatz U-Bahn is 3 minutes by foot and Herrengasse U-Bahn is 6 minutes.

What's nearby

  • Jüdisches Museum - 1 min walk
  • Plague Column - 2 min walk
  • St. Stephen's Cathedral - 3 min walk
  • Hofburg Imperial Palace - 7 min walk
  • Vienna State Opera - 8 min walk

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 32 min drive

Restaurants

  • Café Bräunerhof - 2 min walk
  • Julius Meinl am Graben - 3 min walk
  • Loos American Bar - 3 min walk
  • Onyx Bar - 3 min walk
  • Cantinetta Antinori - 3 min walk

About this property

Graben Hotel

4-star hotel located in Innere Stadt
Located close to Plague Column and Jüdisches Museum, Graben Hotel provides a roundtrip airport shuttle, dry cleaning/laundry services, and a business center. The onsite Italian cuisine restaurant, Trattoria Santo Stefano, features al fresco dining and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as babysitting.
Other perks at this hotel include:
  • Self parking (surcharge), limo/town car service, and a 24-hour front desk
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Free newspapers, coffee/tea in the lobby, and a front desk safe
  • Guest reviews say great things about the dining options and proximity to public transit
Room features
All 52 individually furnished rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 32 per day)
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:00 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Self parking fee: EUR 32 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

Is Graben Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Graben Hotel?

As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Graben Hotel on Feb 5, 2023 start from CA $176.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Graben Hotel?

Self parking is available for EUR 32 per day.

What time is check-in at Graben Hotel?

Check-in is from 2:00 PM - midnight. Early check-in is available for a fee of EUR 260 (subject to availability).

What time is check-out at Graben Hotel?

Check-out is at noon. Late check-out is available for EUR 260 (subject to availability).

Does Graben Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:00 PM on request. A fee of EUR 55 per vehicle applies.

Where is Graben Hotel located?

Located in Innere Stadt, this hotel is steps from Jüdisches Museum, Plague Column, and St. Peter's Church. Stephansplatz and Haas Haus are also within 5 minutes. Stephansplatz U-Bahn is only a 3-minute walk and Herrengasse U-Bahn is 6 minutes.

Can I cancel my reservation for free at Graben Hotel and receive a full refund?

Yes, Graben Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Graben Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 995 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 416 out of 995 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 79 out of 995 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 20 out of 995 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 12 out of 995 reviews" "
" "2 - Terrible 1%

8.9/10

Cleanliness

9.0/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the center of old vienna. Very close to stephansplatz and the sub. Rooms are a bit small but that's not a real stopper considering the other benefits. Breakfast was satisfactory.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely hotel.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Lobby smelled of cigarette smoke from outside. A little bit. It’s a complaint I hear about the whole city. The room was completely smoke free. I highly recommend it.

10/10 Excellent

Clifford

Liked: Staff & service, amenities, property conditions & facilities
It's a busy part of Vienna, but still very quiet. Very close to the metro stop, plus loads of shopping restaurants, including the hotel's own Italian restaurant, which was very good.
Stayed 2 nights in Nov 2022

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!! Everyone at the front desk was extremely helpful and very professional especially Ashraf and Alwin. Thanks your help. Also, breakfast was fantastic with a huge variety of food.
Stayed 4 nights in Nov 2022

10/10 Excellent

NOEL, Smithtown

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Excellent staff
Stayed 5 nights in Nov 2022

10/10 Excellent

Irina

Liked: Staff & service, amenities, property conditions & facilities
Historical place, very clean, amazing breakfast, perfect location.
Stayed 6 nights in Nov 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and always were ready to assist.
Stayed 4 nights in Sep 2022

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an excellent location. The rooms were spacious and bright.
Stayed 3 nights in Sep 2022

8/10 Good

Gemali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022