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Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Guest reviews

4.3/5 Excellent
978 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Business Services
  • Laundry

Map

Explore the area

Popular LocationJüdisches Museum1 min walk
Popular LocationPlague Column2 min walk
Popular LocationSt. Peter's Church3 min walk
AirportVienna (VIE-Vienna Intl.)29 min drive

Choose dates to view prices

  • Standard Single Room

    4.6/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 1
    More detailsStandard Single Room
  • Standard Double Room

    4.3/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    More detailsStandard Double Room
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    More detailsSuperior Room
  • Standard Double Room Single Use

    Room amenities

    • 193 sq ft
    • Sleeps 1
    More detailsStandard Double Room Single Use

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Vienna

Located in Vienna, Graben Hotel is in the city centre and near a metro station. Vienna State Opera and Stephansplatz are cultural highlights, and some of the area's notable landmarks include St. Stephen's Cathedral and St. Peter's Church. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Discover the area's water adventures with waterskiing and rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Our guests love the hotel's convenience for public transport: Stephansplatz U-Bahn is 3 minutes by foot and Herrengasse U-Bahn is 6 minutes.

Visit our Vienna travel guide
Map
Popular Location

What's nearby

  • Jüdisches Museum - 1 min walk
  • Plague Column - 2 min walk
  • Stephansplatz - 3 min walk
  • Haas Haus - 3 min walk
  • St. Peter's Church - 3 min walk

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Wien Mitte Station - 15 min walk
  • Vienna (VIE-Vienna Intl.) - 29 min drive

Restaurants

  • Trattoria Santo Stefano — 1 min walk

About this property

Graben Hotel

4-star Vienna hotel in Innere Stadt, walk to Stephansplatz
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning. All 52 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Graben Hotel offers 52 forms of accommodation with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Discounted parking nearby
Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
Airport shuttle on request
Train station pick-up shuttle (surcharge)
Limo/town car service

Food and drink

1 restaurant
Room service available
Coffee/tea in a common area

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French
German
Italian
Turkish

Business services

1 meeting room
Business centre

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Minibar

More

Individually decorated
Individually furnished
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6:00 AM to 11:00 PM
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats only
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night.

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel Vienna
Graben Hotel
Graben Vienna

Frequently asked questions

Can I cancel my reservation for free at Graben Hotel and receive a full refund?
Yes, Graben Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Graben Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight. Early check-in is available for a fee of EUR 260 (subject to availability).
What time is check-out at Graben Hotel?
Checkout is at noon. Late checkout is available for EUR 260 (subject to availability).
Does Graben Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 55 per vehicle, one-way, applies.
Where is this hotel located?
Located in Innere Stadt, this hotel is steps away from Plague Column, St. Peter's Church and Stephansplatz. St. Stephen's Cathedral and Mozart Figarohouse are also within 10 minutes. Stephansplatz U-Bahn is only a 3-minute walk and Herrengasse U-Bahn is 6 minutes.

Guest reviews

Overall score and ratings for Graben Hotel

4.3
Excellent
5 - Excellent
435
4 - Good
434
3 - Okay
79
2 - Mediocre
16
1 - Poor
14
4.5
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, friendly smaller sized hotel, with a great breakfast,

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my first time in Vienna and this hotels location was amazing. You’re right in the heart of everything and you’re a short walk to a lot of sights. The shower was good, breakfast too but my bed was not comfortable at all, and I had to fold the pillow to make it just ok. I did not sleep well when I was here. I would recommend this hotel to friends or family if they were going to visit Vienna.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Adequate sized room (at good price) but no outlook from the rooms at least on the 6th or 7th floor. Breakfast hot meal selection limited.

Stayed 2 nights in Jan 2020