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Get an overview of this hotelFamily-friendly Vienna hotel in Donaustadt, near Donauturm

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This family-friendly Vienna hotel is located on a lake, within a 15-minute walk of United Nations Industrial Development Organization Headquarters, Vienna International Centre, and International Atomic Energy Agency. Donauturm and Riesenrad are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a steam room are onsite.

Room Amenities

All 282 soundproofed rooms feature free WiFi and DVD players. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, ARCOTEL Kaiserwasser Vienna features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. 8 meeting rooms are available. This luxury hotel also offers a steam room, a terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

ARCOTEL Kaiserwasser Vienna is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 5 
  • Bar/lounge 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Health club 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Garden 
  • Total number of rooms - 282 
  • Meeting rooms 
  • Valet parking (surcharge) 
  • Terrace 
  • Restaurant 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Tours/ticket assistance 
  • Limo or Town Car service available 
  • Multilingual staff 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Year Built 2007 
  • 24-hour business center 
  • Number of meeting rooms - 8 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • DVD player  

Room Amenities

  • DVD player 
  • Blackout drapes/curtains 
  • Climate control 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Shower/tub combination 
  • Cribs/infant beds available 
  • Premium bedding 
  • Free WiFi 
  • Wired high-speed Internet access (surcharge) 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Slippers 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Desk 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Hiking/biking trails nearby 
  • Playground on site 
  • Golf lessons available nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a steam room.

  • Steam room in spa 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 
  • Accessible parking 

Hotel Policies


Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


Pets allowed, Only dogs and cats are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 22 per person (approximately)
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4.5 star.

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