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ARCOTEL Kaiserwasser Vienna

Star Rating
4.5 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
874 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Vienna International Centre
    6 min walk
  • Popular Location
    Messe Wien Exhibition and Congress Center
    5 min drive
  • Popular Location
    Wiener Prater
    7 min drive
  • Airport
    Vienna (VIE-Vienna Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Comfort Room

    Room Amenities

    • Sleeps 2
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    More details
  • Family Suite

    Room Amenities

    • Sleeps 2
    More details
  • Suite

    Room Amenities

    • Sleeps 2
    More details

About this area

Vienna

Located in Vienna's Donaustadt neighbourhood, ARCOTEL Kaiserwasser Vienna is in the business district and on a river. Stephansplatz and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include St. Stephen's Cathedral and Hundertwasser House Vienna. Looking to enjoy an event or a game? See what's going on at Ernst Happel Stadium or Wiener Stadthalle.

Popular Location

What's nearby

  • Vienna International Centre - 6 min walk
  • Messe Wien Exhibition and Congress Center - 5 min drive
  • Hundertwasser House Vienna - 6 min drive
  • Wiener Prater - 7 min drive
  • Ernst Happel Stadium - 13 min drive

Getting around

  • Vienna Praterstern Station - 4 min drive
  • Donauinsel U-Bahn - 10 min walk
  • Vienna (VIE-Vienna Intl.) - 17 min drive

Restaurants

  • Where to eat
  • Restaurant UNO – Garden-view restaurant. Serves breakfast, lunch and dinner.
  • U-ONE Bar – Serves light fare.

About this property

ARCOTEL Kaiserwasser Vienna

Luxury hotel connected to the convention centre in Donaustadt, walk to Vienna International Centre
This smoke-free hotel features a restaurant, a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 282 soundproofed rooms provide free WiFi, free wired Internet and DVD players. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers. Housekeeping is available on request.
ARCOTEL Kaiserwasser Vienna offers 282 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers and a hairdryer.
This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on request.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: EUR 24 per day
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 22 for adults and EUR 0 for children
1 restaurant
1 bar
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Playground
Sauna
Spa services
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Laundry facilities
Playground
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Bosnian
Bulgarian
Croatian
English
Filipino
French
German
Polish
Romanian
Serbian

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Spa

Massage - swedish
Massage - Thai

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Hairdryer

Entertainment

DVD player
LCD TV
pay films
satellite channels

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Laptop-compatible safe
Phone
Slippers
Soundproofing

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night.
  • Dogs and cats only

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 for adults and EUR 0 for children (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 15 per pet, per night
  • Cleaning/housekeeping/linen fee: EUR 10 per day, varies per unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
4.2

Very Good

5 - Excellent
363
4 - Good
389
3 - Okay
83
2 - Mediocre
25
1 - Poor
14
4.4
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.3
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Close to metro station, clean room and friendly staff excellent Hotel we will came back

    Stayed 3 nights in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Dec. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lively and modern. Good size rooms friendly staff.

    Stayed 2 nights in Dec. 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The room was very cold. Heating didn't do anything

    Stayed 1 night in Nov. 2019

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