Get an overview of this hotelFamily-friendly Vienna hotel in Donaustadt, near Donauturm

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Restaurant
24-hour business centre

Location

This family-friendly Vienna hotel is located on a lake, within a 15-minute walk of Vienna International Centre and International Atomic Energy Agency. Donauturm and Riesenrad are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a sauna, a 24-hour business center, and self parking.

Room Amenities

All 282 soundproofed rooms provide free WiFi, free wired Internet, and DVD players. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

ARCOTEL Kaiserwasser Vienna

Hotel Amenities

Hotel Amenities

ARCOTEL Kaiserwasser Vienna features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. 8 meeting rooms are available. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite valet parking is complimentary.

ARCOTEL Kaiserwasser Vienna is a smoke-free property.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Conference space 
  • Porter/bellhop 
  • Meeting rooms 8 
  • Restaurant 
  • Tours/ticket assistance 
  • Year Built 2007 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Computer station 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Number of meeting rooms - 8 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Laundry facilities 
  • Total number of rooms - 282 
  • Number of floors - 5 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge), Free valet parking

Room Amenities

  • DVD player 
  • Pay movies 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Bathrobes 
  • Hair dryer 
  • Premium bedding 
  • Free WiFi 
  • Free wired Internet 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Slippers 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Desk 
  • Satellite TV service 
  • In-room safe (laptop compatible) 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10 AM.

Restaurant UNO - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Bicycle rentals nearby 
  • Water skiing nearby 
  • Surfing/boogie boarding nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Windsurfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.

Pets

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 22 per person (approximately)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Arcotel Kaiserwasser
  • Arcotel Kaiserwasser Hotel
  • Arcotel Kaiserwasser Hotel Vienna
  • Arcotel Kaiserwasser Vienna
  • Arcotel Vienna
  • Kaiserwasser
  • Kaiserwasser Vienna

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4.5 star and is displayed on this page as 4.5 stars.


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